Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,952 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery . Still awaiting reimbursement”

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Posted 12 years ago

“Rather a large box contained the small box containing the actual bulbs. A bit ott”

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Posted 12 years ago

“Delivery. was fast but one item arrived broken”

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Posted 8 years ago

“Promt service, well packed ,lights as expected. Would recommend Lighting - direct”

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Posted 8 years ago

“Swift response.”

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Posted 8 years ago

“Prompt service”

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Posted 12 years ago

“My purchase and it's delivery were as expected, it was prompt and without issue.”

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Posted 9 years ago

“Item as stated and on time but the box size and packing was ridiculous for such a small item. A cardboard tube would have been a 10th of the size with no need for plastic filling!”

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Posted 6 years ago

“The Lighting Direct part was very good but the experience was let down by the Delivery company”

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Posted 8 years ago

“Really happy with delivery service and how efficient the service order arrived well packed and next day”

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Posted 5 years ago

“Selection of outside lights”

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Posted 9 years ago

“Good prompt service thankyou”

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Posted 9 years ago

“The website and product are fab. It is just the right quality & price point. The packaging for delivery great ! No chance of damage occurring ?? The only little grizzle was the time it took to deliver but I guess with no p&p fee one shouldn't grumble !! ??”

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Posted 7 years ago

“good”

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Posted 9 years ago

“Very good service, happy to use them again.”

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Posted 7 years ago

“The products section of the website was easy to use and the order was executed efficiently. Delivery took a couple of days longer than i expected.”

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Posted 8 years ago

“Easy to use website and good choice of lights. Annoying part is if you choose their 5-day free delivery they don?t dispatch the order until day 4 - and by the same DPD method that they would use if you paid for other choices of delivery dates! How does this cost them any less to deliver? Not good customer service!”

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Posted 7 years ago

“Prompt Delivery, Good Service”

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Posted 9 years ago

“Quick and simple service”

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Posted 10 years ago

“Satisfactory service but had to wait for restocking”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 16,952 reviews