Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,950 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,950 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No complaints about the product but came with way too much packaging - very unsustainable!”

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Posted 8 years ago

“ok”

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Posted 10 years ago

“Excellent service- only downside was the first light I wanted was out of stock for a while and this didn?t show until I?d virtually finished the order. As I needed it quickly I had to change the order and wasn?t sure the order hadn?t gone thru”

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Posted 6 years ago

“I would use again, my only issue was the delivery timing stated 3 days but it actually took 4.”

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Posted 7 years ago

“I could not use the product in the end -they provided advice and agreed return without any hassle- postage costs have to be paid however”

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Posted 9 years ago

“Fast and efficient service”

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Posted 6 years ago

“good”

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Posted 8 years ago

“Good service - delivery by DPD always helps. I haven't had the light connected yet, but looks exactly what is required.”

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Posted 7 years ago

“Dreadful packaging led to damaged goods but replacement sent very quickly and apology given”

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Posted 10 years ago

“Very good.”

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Posted 8 years ago

“Good website easy to use”

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Posted 12 years ago

Thank you for your positive feedback, this is much appreciated. Regards Jayne Bates customerservice@lyco.co.uk Tel 08433177820

Posted 5 years ago

“Very pleased with the light & service ,but feel the batteries should be included in the price.To do that ? leave out the remote not necessary more of a gimmick.”

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Posted 9 years ago

“They did what. I expect. Provided good quality product at reasonable price in quick time”

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Posted 8 years ago

“quick response and package arrived in good condition”

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Posted 7 years ago

“Prompt service on the phone when querying order.”

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Posted 7 years ago

“good company”

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Posted 10 years ago

“Good quality product deliveredc ontime”

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Posted 9 years ago

“But let down by FedEx who failed to deliver or ring to explain why. Had to get LD to chase them. Then (after 5 days) FedEx guy rang bell and was back in his van by the time I opened the door. Battered box on step. Contents safe.”

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Posted 9 years ago

“Quick delivery, (couriers are excellent)..items as advertised, pleased with product.”

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Posted 7 years ago

“The web site was easy to navigate, the delivery timescale was reasonable and the product proved to be excellent. Have no problem in recommending them to other buyers and very likely to use them again”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 16,950 reviews