Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,755 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Ordered a light on line and was delivered next day. Good product too.”

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Posted 1 year ago

We are very thankful for your very kind comments.

Posted 1 year ago

“Just what I needed - quality, price and service”

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Posted 1 year ago

Your feedback is very much appreciated, Thank you.

Posted 1 year ago

“One of our spotlights stopped working, so I went onto your site, found the one I wanted to replace it, then decided I'd get two! Theyarrived double-quick, they fitted immediately and I'm very pleased with the result. Perfect transaction, thank you so much!”

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Posted 1 year ago

You are very welcome. Thank you.

Posted 1 year ago

“Fist time shopping with lightning direct very good experience. Ordering was easy and delivery was fast. Would recommend.”

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Posted 1 year ago

We are very thankful for your very kind comments.

Posted 1 year ago

“Easy to place order. Communications on delivery. Delivered on time . Very pleased”

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Posted 1 year ago

Your feedback is very much appreciated, Thank you.

Posted 1 year ago

“Excellent prompt service. The goods were extremely well protected in two boxes, the larger contained protective air filled polythene bags and within the box, a further box containing the outside PIR LIGHT that I had ordered. The kit was complete and easy to assemble. The product was not a high quality item, but that was my choice and the price paid to replace an unexpectedly failed unit was perfectly acceptable. If other suppliers could meet this level of customer service, there would be fewer complaints! Well done...”

Helpful Report

Posted 1 year ago

Many thanks for taking the time to comment. We are so pleased you are happy with your purchase, We work very hard to provide excellent customer service and thank you for your acknowledgement.

Posted 1 year ago

“I ordered 2 security lights, one of which was found to have a faulty pir after fitting. I emailed to ask for a replacement, but only had a reply initiating a return. So the expectation is that I get the electrician back to take it down and then for him to come back to replace, all at my cost. Bad service Lyco!”

Helpful Report

Posted 1 year ago

I am sorry that you feel your experience shopping with us wasn’t as it should have been. The Customer Care Team

Posted 1 year ago

“Fast delivery. Nice quality lights which feel substantial and will function well in the room as well as looking stylish.”

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Posted 1 year ago

Thank you, we very much value our customer’s feedback.

Posted 1 year ago

“Goods just as required and promptly dispatched”

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Posted 1 year ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 1 year ago

“I have used Lighting Direct for the last four years and have found them easy to order from with a prompt delivery service, my last order arrived the next day. I will continue to do business with Lighting Direct and would not hesitate in recommending them.”

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Posted 1 year ago

We are very thankful for your very kind comments and we look forward to you shopping with us again soon. The Customer Care Team

Posted 1 year ago

“Beautiful light. Great quality and value for money compared to other options online.”

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Posted 2 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 1 year ago

“Great product, good quality and easy to install Arrived next day as promised. I have bought lights from here before, would definitely recommend to others.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“I’m very impressed, my order was dealt with quickly and the light received in a couple of days. Although the light hasn’t been put up yet I love the look of it. It should finish off my kitchen brilliantly.”

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Posted 2 years ago

Many thanks for our order and your feedback. The Customer Care Team

Posted 2 years ago

“Purchase was spot on”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Still waiting for delivery”

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Posted 2 years ago

Sincere apologies for the unexpected delay. The Customer Care Team

Posted 2 years ago

“Arrrived One of string lights only 4 out of 5 light up”

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Posted 2 years ago

Our customer care team will be happy to help. As per the information on our website and delivery notes we can be contacted by phone or email to assist with resolving any issues that may arise. The Customer Care Team

Posted 2 years ago

“Excellent product and prompt deluvery”

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Posted 2 years ago

Many thanks The Customer Care Team

Posted 2 years ago

“This is the second time I've bought lights from Lighting Direct. This time - as before - my order arrived in a timely fashion, and very well packaged.”

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Posted 2 years ago

Many thanks for your continued custom. The Customer Care Team

Posted 2 years ago

“Super quick delivery, well packaged. Excellent quality. This is a great option if you don’t want to damage walls with drilling cables/elec supply. The light it gives off is perfect and looks great, bonus with the remote control. Overall very pleased.”

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Posted 2 years ago

Delighted you are so pleased with the battery operated picture light you purchased. The Customer Care Team

Posted 2 years ago

“Very quick delivery and nice unusual solor light with plant area. Can't comment on performance yet as its not fully charged yet.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,755 reviews