Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,755 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to order, item arrived early which was great. Well packaged. Really happy with the experience .”

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Posted 1 year ago

Thank you on behalf of the team.

Posted 1 year ago

“I purchased a metal wall/ceiling spotlight I was looking for a specific type of light for use in a sheltered porch. Lighting Direct provided plenty of information to help me make my choice. Ordering and payment were easy and quickly acknowledged. Delivery was on time and the product was properly packaged. I am very pleased with the quality of my purchase.”

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Posted 1 year ago

Many thanks for taking the time to comment. We are delighted you are so pleased with your purchase.

Posted 1 year ago

“This is the first time using Lighting Direct, from initial order, to sending a customer query all was handled promptly I placed an order and it all turned up - no fuss, will know more later this year for the products ordered :)”

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Posted 1 year ago

We are very thankful for your very kind comments.

Posted 1 year ago

“Good price, good service.”

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Posted 1 year ago

Your feedback is very much appreciated, Thank you.

Posted 1 year ago

“Excellent lights, value for money and stylish. Arrived quickly. I will definitely be purchasing some more and would recommend.”

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Posted 1 year ago

Thank you, we look forward to you shopping with us again soon.

Posted 1 year ago

“Ordered my item, it came next day as I asked for. Perfect!! Good Company to do business with. Thank you.”

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Posted 1 year ago

We work very hard to provide excellent customer service so thank you for your acknowledgement.

Posted 1 year ago

“website is easy to navigate order arrived quickly with updated delivery emails will order from this lightning company again”

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Posted 1 year ago

Thank you, we look forward to you shopping with us again soon.

Posted 1 year ago

“Love the outdoor lamp. Very easy to assemble. We bought it to go inside - the supplied flex was too short because it is designed for your electric supply coming up into the light column from the ground below, so we drilled a hole in the base, fitted it with a rubber grommet and fed an extended flex out through the hole to a plug socket.”

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Posted 1 year ago

Thank you, we very much value our customer’s feedback.

Posted 1 year ago

“Great service and good light”

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Posted 1 year ago

We are very grateful for your feedback.

Posted 1 year ago

“Quick delivery and a sensible price.”

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Posted 1 year ago

Your feedback is very much appreciated, Thank you.

Posted 1 year ago

“Good quality for low price .”

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Posted 1 year ago

Many thanks for taking the time to comment.

Posted 1 year ago

“Brilliant . Ordered my lighting in the evening and it arrived the next morning. Very good quality !”

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Posted 1 year ago

We are delighted you are so pleased with your purchase.

Posted 1 year ago

“Excellent delivered next day”

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Posted 1 year ago

Many thanks for taking the time to comment.

Posted 1 year ago

“Just installed 3 x lamp posts. Items were well packed and delivered on time. Assembly was straight forward and the units are working well. Will use you again when I need too.”

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Posted 1 year ago

Thank you, we look forward to you shopping with us again soon.

Posted 1 year ago

“The ordered was not delivered by Evri. All attempts to contact Evri have failed who claim they couldn't find our house despite parking up about 10 metres from our gate.”

Helpful Report

Posted 1 year ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 1 year ago

“Arrived in broken box and after two days in sunlight still haven't turned on at night..obvously they have never worked even from the try me button . No point sending back as delivery costs ..”

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Posted 1 year ago

Any customer who is not entirely happy with their purchase can return this under our faulty return process, contact cusotmerservice@lighting-direct.co.uk they will help you. The Customer Care Team

Posted 1 year ago

“Only buy from Lighting Direct a few times a year, but never disappointed. Deliveries of great quality products at competitive prices have always been ahead of promised time. I’ll definitely be using them again.”

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Posted 1 year ago

Thank you for your very kind comments. We work very hard to provide excellent customer service so thank you for your acknowledgement.

Posted 1 year ago

“My order was received the day after ordering. The light looks great and was well packaged. Can't wait for it to be installed. I just hope the motion sensor works well and lasts a long time, as I have seen lots of reviews of other lamps (not from Lighting Direct, though) that say the sensors stop working after a couple of years.”

Helpful Report

Posted 1 year ago

Many thanks for taking the time to comment. We hope you will be happy with your purchase.

Posted 1 year ago

“Good customer response when I queried order and excellent ownership of my issue.”

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Posted 1 year ago

We are very thankful for your very kind comments.

Posted 1 year ago

“Great products for the garden. Contemporary and reasonably priced. I bought three globe lights for the terrace and they look amazing.”

Helpful Report

Posted 1 year ago

Thank you, we very much value our customer’s feedback.

Posted 1 year ago

Lighting Direct is rated 4.7 based on 16,755 reviews