Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,040 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Extremely efficient delivery and returns service - unfortunately the quality of the lights was very poor and not worth the money they cost.”

Helpful Report

Posted 2 years ago

Any customer who is not entirely happy with their purchase can return this for a replacement or refund, contact cusotmerservice@lighting-direct.co.uk they will help you. The Customer Service Team

Posted 2 years ago

“Good range of lights to choose from. Was able to find a lamp I loved where I hadn't been able to from other places. Good prices. Was happy with what I paid for the lamp. Bought the bulb at the same time which the website recommended which was helpful. Very happy with my lamp and the overall purchase experience”

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Posted 2 years ago

Thanks for taking the time to make a review. Kind Regards Customer Service

Posted 2 years ago

“Quick and efficient service well packed item”

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Posted 2 years ago

“Arrived quickly and one item returned, refunded swiftly”

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Posted 2 years ago

“Easy to order and delivered next day within the time scale quoted. Could not fault.”

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Posted 2 years ago

“Placed an order on the 19th Dec and received an email shortly after saying the item was in stock so I was hoping to install before NYE as next day delivery was offered. Offices qwre closed between Christmas and new year so chased for an update on the 3rd Jan and was told it would be dispatched on the 10th. No reasons given for the delay and no response to my email when I asked why a stock item was taking so long to deliver.”

Helpful Report

Posted 2 years ago

Apologies for the delay with this order. Thanks for taking the time to make a review. Kind Regards Customer Service

Posted 2 years ago

“This is the first time I have purchased from this company. The website is great, the product prices were fine and the delivery was extremely fast. I haven't used the items purchased yet but my initial experience with this company was first class. I would happily recommend them to anyone based on this.”

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Posted 2 years ago

“Still awaiting part of my order several weeks later. Have emailed numerous times and says it’s in its way!! Nothing!”

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Posted 2 years ago

“Excellent service and very pleased with the garden lights and a very good price too.would definitely recommend you. Thank you very much.”

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Posted 2 years ago

Many thanks for taking the time to comment. Your feedback is very much appreciated Kind Regards Customer Service

Posted 2 years ago

“Excellent service - arrived quicker than expected - the light is on the wall and looks great.”

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Posted 2 years ago

“Good range of lights competitively priced. I have used Lighting Direct a few times in the past and found their products to be of good quality. Items arrived the next day and were well packaged to prevent damage.”

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Posted 2 years ago

“Expensive to return. The photo is deceptive - it's much bigger than it looks so check dimensions. I've had to return it. This cost £6.50. Many other retailers have free returns - especially those that only sell online. So I will not use Lighting Direct again unless they change this and offer free returns.”

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Posted 2 years ago

“Ordered new outdoor Christmas lights as needed to replace our old ones, brilliant lights, very bright. Delivery was next day which was excellent”

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Posted 2 years ago

“Ordered new light and bulbs all came quickly, well packed, no problems, many thanks”

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Posted 2 years ago

We are very grateful for your feedback.

Posted 2 years ago

“Excellent 5 star service. I had a very minor problem which was resolved with absolutely no fuss and extremely quickly. I certainly recommend this company and will definitely use them in the future . P. West”

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Posted 2 years ago

“Excellent service and very quick delivery. Wall light is great and as described. Thoroughly recommend Lighting Direct.”

Helpful Report

Posted 2 years ago

We are delighted you are so pleased with your purchase. We very much appreciate you getting in touch. Kind Regards Customer Service

Posted 2 years ago

“very fast and great service. One shade was broken but was sorted out really quickly....Thanks”

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Posted 2 years ago

“Beautiful lamp shipped very quickly extremely well packaged delighted”

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Posted 2 years ago

“Well packaged and items bought had good boxes so suitable as gifts. Quick dispatch. Slight deterioration inside one candle battery compartment (works but time will tell) and all candle tops have marks and imperfections. Hopefully will not be noticeable when displayed. Bought in year end sale. If paid full price would have returned battery operated candle set.”

Lighting Direct 5 star review on 30th December 2023

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Posted 2 years ago

“1. amazed by how quickly this arrived - probably 16 hours from order to delivery 2. we ordered a picture light, super easy to install 3. looks fab. Will buy more.”

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Posted 2 years ago

Lighting Direct is rated 4.7 based on 17,040 reviews