Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,755 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant from placing my order to receiving my light. Everything very straight forward, smooth transaction, kept me informed of dispatch and delivery date and item well packaged. Would definitely order again without hesitation”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Prompt service at a reasonable cost. Goods delivered as specified and in good condition.”

Helpful Report

Posted 2 years ago

Many thanks for your comments. The Customer Care Team

Posted 2 years ago

“We recieved our products quickly. As the product was damaged I contacted the company and they got back to me within 24 hours. After sending some photographs they sent me 2 new lights, next day delivery. Although the initial product was damaged, I'm really glad I contacted the company rather than just sending it back. Customer service was great.”

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Posted 2 years ago

Thank you so much! Much appreciated. The Customer Care Team

Posted 2 years ago

“Easy to order but delivery was not next day. It arrived, in good condition, 3 days after placing the order.”

Helpful Report

Posted 2 years ago

Apologies for the delivery delay - the parcel was sent to the wrong depot initially by the carriers. The Customer Care Team

Posted 2 years ago

“Excellent service at a good price”

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Posted 2 years ago

Thank you very much. The Customer Care Team

Posted 2 years ago

“Great range of good quality lighting. Orders always received really quickly and efficiently. Used multiple times and will continue to do so!”

Helpful Report

Posted 2 years ago

Many thanks for your continued custom. The Customer Care Team

Posted 2 years ago

“Ordered 4 p.m. Wednesday, received goods noon Thursday! Excellent service, goods well packed to avoid breakage.”

Helpful Report

Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Express delivery worked perfectly 👍”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Very quick service got told 3-5 days for delivery and arrived in 2 days.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Excellent product at fair price with impeccable prompt delivery by APC. Highly recommended.”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“So easy to deal with. Item arrived much earlier than I thought it would. The light that I bought was excellent. Exactly what I needed. And the price was terrific. Very pleased with Lighting Direct.”

Helpful Report

Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“I searched internet and found these pathway lights at what I thought was a very good price when compared to other sites. I ordered and they came very well packaged each of 5 lights is seperate cardboard box with bubble wrap. I opened one and found it to be beautiful. I got electrician to fit and take away old lights which were over 10 years old as plastic bulb holders became brittle and broke when putting in replacement bulbs. I purchased 2.4 watt bulbs from Screwfix. I waited until all was installed before writing this review. The lights all work perfectly and look very attractive. The 2.4 watt energy saving bulbs are clearly all that is needed. I am perfectly happy with purchase and hope they continue to work for 10+ years.”

Helpful Report

Posted 2 years ago

Thank you so much for your comprehensive feedback. The Customer Care Team

Posted 2 years ago

“Ordered the battery lights… lovely product with a super fast delivery”

Helpful Report

Posted 2 years ago

Many thanks - delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Product was exactly what we needed and very simple to install. Will be ordering the same product again soon for Other rooms in the house.”

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Posted 2 years ago

Many thanks for your repeat custom. The Customer Care Team

Posted 2 years ago

“Very helpful in sourcing and supplying the right product which has so far been just what o wanted.”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“The Lighting Direct website was easy to use. We chose the light and ordered the bulb to go with it. It was easy to order and the delivery was quick, it was all very efficient. I am very pleased.”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Excellent service, arrived next day, light good value for money, would definitely use the company again”

Helpful Report

Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“I ordered 4 up and down mains exterior lights and less than 24 hours later they were delivered. They are exactly what we wanted and were undamaged on delivery Easy to order we shall be using you again.”

Helpful Report

Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Good value .excellent service”

Helpful Report

Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“First time I have used Lightning Direct the spotlight clusters are really good quality and a good price delivered with in two days of placing the order cannot fault them and would definitely using them again”

Helpful Report

Posted 2 years ago

We are delighted you are so pleased - thank you. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,755 reviews