Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,989 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

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“Quick delivery times and pleased with items which are a good quality and as described online”

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Posted 4 years ago

“delivery on time , well packaged . item well described . easy to install and working well”

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Posted 4 years ago

“Problems with the payment system of the website. 3 times I pressed the payment button but nothing happened. I tried a different card but similar problem. No acknowledgement or emails to say that the order had gone through but the next day I saw that a debit had been made on my first card. I rang customer services but it eventually kicked in to answerphone saying they would ring back. Not long after I had a phone call querying that I had ordered the item twice but wasn’t because of my request for a call back. I was pleased that a problem had been detected and it was able to be put right. Staff were helpful and the item delivered promptly. Apart from the website, service was good.”

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Posted 4 years ago

Thank you Peter for offering feedback. I am sorry you had difficulty placing your order. Order confirmations are automatically sent so perhaps it went into your junk/spam folder. Very glad we were able to sort matters out for you. The Customer Care Team

Posted 4 years ago

“Excellent service from ordering to delivery of products. I was kept informed throughout and the items were delivered within two days. A phone call made to Customer Service with a bulb query was then transferred to the Sales Department where all was sorted. The staff were polite, friendly and efficient in dealing with the matter. It is the first time using Lighting Direct and I was very impressed with the whole process and the items received.”

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Posted 4 years ago

“easy ordering, fast delivery and good price, only time will tell of quality of purchase”

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Posted 4 years ago

Thank you for taking the time to comment. The Customer Service Team

Posted 4 years ago

“Great prompt service”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 3 years ago

“Lovely light fitting and Speedy delivery thank you”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 3 years ago

“Very easy to deal with and very punctual delivery very happy with lighting direct.”

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Posted 4 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 3 years ago

“Lovely quality light”

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Posted 4 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 3 years ago

“Fast efficient service”

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Posted 4 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“Fantastic service! Goods as described with good option to return if goods not wanted. Will use this company again!”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you The Customer Care Team

Posted 3 years ago

“The order came next day despite being standard delivery on 3 to 5 days! Good quality battery powered fitting. I have fixed to the wall to provide a sturdy fixing above the picture frame.”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 3 years ago

“Extremely quick delivery and and excellent quality”

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Posted 4 years ago

We are delighted you are so pleased with your purchase The Customer Care Team

Posted 3 years ago

“Good looking and practical, I have tested it but it’s not in situ yet but I know it will look great. Fast delivery.”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. Customer Service Team

Posted 4 years ago

“Our picture light is really lovely - just the right amount of soft light and it was delivered very quickly - very pleased with the product and the information provided at every stage - would highly recommend Lighting Direct - Thank you.”

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Posted 4 years ago

Thank you so much for your lovely feedback. Customer Service Team

Posted 4 years ago

“We were very pleased with our new garden light and the delivery was excellent thank you”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. Customer Service Team

Posted 4 years ago

“Good quality product, very well packaged and super-fast delivery!”

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Posted 4 years ago

Thank you, we look forward to you shopping with us again soon. Customer Service Team

Posted 4 years ago

“First experience of this company but impressive. Very easy to place an order, which was dealt with quickly with the delivery the next day, which I wasn't expecting. The lamps I bought are lovely, very solid and good quality.”

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Posted 4 years ago

Thank you so much for your lovely feedback. Customer Service Team

Posted 4 years ago

“Fabulous efficient service, order arrived early next day. Products are of good sound quality. Would recommend ordering to anyone.”

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Posted 4 years ago

Thank you, we look forward to you shopping with us again soon. Customer Service Team

Posted 4 years ago

“Your very prompt response and delivery of my order was much appreciated . I am awaiting services of electrician to fix the lights so evacuation of those will be somewhat delayed CD”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. Customer Service Team

Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,989 reviews