Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,947 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service. Good lamp, easy to install and lights up just where I needed it. Adjusted so it stays on just long enough to get to the garage door, then turns n again for the return, about 30 seconds, so no wasted electricity.”

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Posted 7 years ago

“Good efficient service”

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Posted 9 years ago

“Swift service and accurate delivery of good quality items”

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Posted 5 years ago

“Prompt delivery; well packaged”

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Posted 6 years ago

“Nice light, good price!”

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Posted 8 years ago

“No problems with L-D, fast shipment, very competitive price. Let down by Fedex who mysteriously sent it to Warrington for delivery not Leeds so it arrived a day late”

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Posted 9 years ago

“Order received the following day. However did not send lamps which were despatched after I sent and email to query their omission”

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Posted 11 years ago

“Not had my items in stock (else I would have awarded 5*). Excellent follow up and items arrived sooner than expected.”

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Posted 5 years ago

“Order confirmed and sent quickly”

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Posted 11 years ago

“The product is great. Fedex who delivered rang the door bell once and did not wait for me tho answer the door. I practically had to chase him to my parcel”

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Posted 9 years ago

“Prompt delivery, good product, but not cheap.”

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Posted 8 years ago

“Very quick. Very professional.”

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Posted 7 years ago

“no problems”

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Posted 12 years ago

“yes”

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Posted 7 years ago

“Quick and efficient”

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Posted 9 years ago

“Reasonable website and range of products at affordable prices”

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Posted 9 years ago

“Delivery service poor”

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Posted 9 years ago

“The service was good BUT the lights r rather dim and so I will not be getting any more like I was planning to do.”

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Posted 6 years ago

“Good range of lights to choose from but more detailed info on the lights would be helpful. Goods arrived in expected time-frame. As often happens, there was plenty of cushioning in top of the light in the package but only a single layer underneath it. The outer package must have been dropped at one point because a corner of the lamp had pierced the retail box and punctured the air-bags underneath causing the whole contents to be loose. A package needs just as must packing material under the item as on top. No great harm done this time and the light is on the wall.”

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Posted 8 years ago

“No problems”

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Posted 11 years ago

Thank you for your order and positive feedback, we appreciate the time taken to review both our service and product. Regards Jayne Bates. customerservice@lyco.co.uk Tel 08433177820

Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,947 reviews