Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,947 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have placed two separate orders. The were a bit confused with the expected dates of delivery, bulbs come via Fedex next day but light fittings follow on from anything from 3 days onwards. Spoke to Customer Services and sorted it out. Second order, the goods came a day early!”

Helpful Report

Posted 11 years ago

“Whilst the service I received from Lighting Direct was good, the courier used to deliver my item (FedEx) for some reason felt it appropriate to leave my package (un-signed for) in the kennel in the garden of my house with my two dogs. There wasn't much left of it by the time I found it.”

Helpful Report

Posted 12 years ago

Fedex have been contacted and have run an internal investigation into this event. The driver has been reprimanded and I believe you have received an apology call from the Fedex manager. May I also take this opportunity to apologise for this and confirm a full refund has been processed. Regards Jayne Bates customerservice@lyco.co.uk Tel 08433177820

Posted 5 years ago

“Very easy to do the online order, and was kept well informed about the ?, so all good.”

Helpful Report

Posted 6 years ago

“Prompt delivery of stand-alone light & bulbs, however trying to order the correct bulbs for the two lights on lamp was not easy as the description on the light spec did not match exactly the spec of the 2 bulbs. Very frustrating. The pa king box and plastic wrap for the two bulbs was excessive & wasted so much cardboard & plastic. Not good enough in this day & age when we should all be reducing waste & reducing use of plastics.”

Helpful Report

Posted 7 years ago

“Good quick service”

Helpful Report

Posted 12 years ago

“the lights look good for the price, have not fitted them yet, but they arrived in good condition”

Helpful Report

Posted 5 years ago

“Good service”

Helpful Report

Posted 11 years ago

“good service”

Helpful Report

Posted 11 years ago

Thank you for both your order and positive feedback, this is greatly appreciated. Regards Jayne Bates. customerservice@lyco.co.uk Tel 08433177820

Posted 5 years ago

“Quick, easy and updated me on delivery schedule very well. Outer packaging left a lot to be desired as box was falling apart however inner box and item itself was fine so no major issue.”

Helpful Report

Posted 8 years ago

“quick delivery”

Helpful Report

Posted 8 years ago

“Delivered my order in good time. Fairly pushy with follow-up advertising.”

Helpful Report

Posted 9 years ago

“arrived quickly”

Helpful Report

Posted 11 years ago

“Good communication, price and delivery. Unfortunately the bag in which the light was packaged contained some kind of brown dust which had stained the white surface. Most of it came off with a damp cloth, but not all.”

Helpful Report

Posted 9 years ago

“Very good service and quick delivery”

Helpful Report

Posted 6 years ago

“Great product, well priced and speedy delivery, the technical team were also really helpful with a query I had before buying. Would definitely buy from them again in future”

Helpful Report

Posted 7 years ago

“Very satisfactory service. A bit too much packaging!”

Helpful Report

Posted 8 years ago

“Very polite and got me to correct product”

Helpful Report

Posted 6 years ago

“Very good service”

Helpful Report

Posted 9 years ago

“v good service.”

Helpful Report

Posted 8 years ago

“The solar light works fine but looks cheap, basically the pole is too thin for the size of the lamp.... but then you get what you pay for.”

Helpful Report

Posted 8 years ago

Lighting Direct is rated 4.7 based on 16,947 reviews