Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,879 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,879 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“well packaged and arrived on time”

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Posted 7 years ago

“Product just right and prompt no hassle delivery”

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Posted 8 years ago

“Good choice of products and reliable delivery.”

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Posted 12 years ago

Thank you for taking the time to leave feedback. I am sure your LED light will be shining bright for many years to come. Please visit our site again soon. Kim Puttick Sales Office Manager

Posted 5 years ago

“Good, easy to use, quick delivery.”

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Posted 12 years ago

“The lighting selection was vast which is nice to see and the delivery was swift an well packaged.”

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Posted 5 years ago

“Speedy delivery. Reasonably priced item I had not been able to find in the shops.”

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Posted 5 years ago

“Delivery delayed to adverse weather conditions but otherwise very satisfied.”

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Posted 6 years ago

“Post code AB46 7UD is not in the Highlands.”

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Posted 7 years ago

“Prompt and efficient service. Item came well wrapped, safe and secure.”

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Posted 5 years ago

“The service was good but the lights had a fault the Senser cover was split on both lights other than that I'm pleased with them Sandra .”

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Posted 8 years ago

“Good service prompt delivery”

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Posted 7 years ago

“I ordered more of one particular item than they had in stock. They waited until all items were in stock before they delivered. I am sure that this is more efficient and saved me money on delivery costs but I would have liked to have been given the option to have some items delivered sooner, because not having them was holding up work on my house. Also they didn't bother to let me know that this was what they were doing until I enquired, which is pretty poor.”

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Posted 12 years ago

“Would recommend. Good email updates. Quick dispatch. Arrived well packaged. Website needs updating and modernising a little.”

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Posted 5 years ago

“Good website, reasonable delivery and fair price”

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Posted 11 years ago

Thank you for taking the time to review our service and product. We appreciate your custom. Regards Jayne Bates. customerservice@lyco.co.uk Tel 08433177820

Posted 5 years ago

“We have placed two separate orders. The were a bit confused with the expected dates of delivery, bulbs come via Fedex next day but light fittings follow on from anything from 3 days onwards. Spoke to Customer Services and sorted it out. Second order, the goods came a day early!”

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Posted 11 years ago

“Whilst the service I received from Lighting Direct was good, the courier used to deliver my item (FedEx) for some reason felt it appropriate to leave my package (un-signed for) in the kennel in the garden of my house with my two dogs. There wasn't much left of it by the time I found it.”

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Posted 11 years ago

Fedex have been contacted and have run an internal investigation into this event. The driver has been reprimanded and I believe you have received an apology call from the Fedex manager. May I also take this opportunity to apologise for this and confirm a full refund has been processed. Regards Jayne Bates customerservice@lyco.co.uk Tel 08433177820

Posted 5 years ago

“Very easy to do the online order, and was kept well informed about the ?, so all good.”

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Posted 6 years ago

“Prompt delivery of stand-alone light & bulbs, however trying to order the correct bulbs for the two lights on lamp was not easy as the description on the light spec did not match exactly the spec of the 2 bulbs. Very frustrating. The pa king box and plastic wrap for the two bulbs was excessive & wasted so much cardboard & plastic. Not good enough in this day & age when we should all be reducing waste & reducing use of plastics.”

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Posted 7 years ago

“Good quick service”

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Posted 12 years ago

“the lights look good for the price, have not fitted them yet, but they arrived in good condition”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,879 reviews