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Lighting Direct Reviews

4.7 Rating 17,052 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,052 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

“Arrived next day & tracking information kept up to date”
Helpful Report
Posted 9 years ago
“Next day delivery was actually next day plus two days due to Fed Ex delivering the parcels elsewhere. When e-mailing Lighting Direct to enquire about the delivery the auto note said they were very busy and would reply in 3 days. After a sarcastic email they did reply quickly but by then I had phoned fed ex 5 times or so and sorted it out.”
Helpful Report
Posted 9 years ago
“I ordered 6 Astro amalfi ceramic wall lights. Easy to order on line free delivery. they arrived as promised the next day When they arrived 4 were broken so I phoned up straight away the lady I spoke to was very nice and apologised and said she would replace the 4 lights which came the next day, they were all fine . I can't wait now to decorate and put my lovely wall lights up which I think will look amazing.”
Helpful Report
Posted 9 years ago
“Prompt and efficient service and good product”
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Posted 9 years ago
“Next day was next day!!!!!”
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Posted 9 years ago
“I had placed an order but there was issue with PayPal but we're quick to inform me and was able to arrange different form or payment plus still getting my ordered next thanks to Ian. Will deffinitly use again for future purchases.”
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Posted 9 years ago
“Absolutely no problem whatsoever. All items in stock, easy to use website, next day delivery. Service as it should be.”
Helpful Report
Posted 9 years ago
“I was looking for fan lights and needed them the next day, I had a few questions that were stopping me from buying them, I used the online chat and a very helpful lady answered all my questions which led to my purchase. I needed next day delivery and ideally in the morning as my electrician was coming in the afternoon, she added a note to my booking and I received them both at 12 noon the next day. Great service. One of the bulbs was not right for the fan light but I emailed them and they refunded me the cost of it so very happy customer.”
Helpful Report
Posted 9 years ago
“Brilliant, fast and effecient”
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Posted 9 years ago
“Super fast delivery. Spoke to customer service to check they had stock of the item I wanted and had a very pleasant experience. Then ordered online and item came the very next day.”
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Posted 9 years ago
“good”
Helpful Report
Posted 9 years ago
“Perfect Service ..... Thanks”
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Posted 9 years ago
“Easy to navigate website and prompt execution of order”
Helpful Report
Posted 9 years ago
“Delevered quickly”
Helpful Report
Posted 9 years ago
“The service was quick and efficient and goods well packed. I have bought from Lighting Direct before and always had very good service.”
Helpful Report
Posted 9 years ago
“within a few days received exactly what I wanted,after searching for weeks,thank you.”
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Posted 9 years ago
“Very good service”
Helpful Report
Posted 9 years ago
“Very quick service but hugely inconvenient delivery scheme because no clear option given to decline a FedEx signature requirement.”
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Posted 9 years ago
“Very quick delivery did exactly what they said job well done would recommend”
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Posted 9 years ago
“Excellent service with first class delivery. Very pleased with my purchase.”
Helpful Report
Posted 9 years ago
Lighting Direct is rated 4.7 based on 17,052 reviews