Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,872 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two floodlights arrived well packed a week after order - this likely due to the intervening May Bank holiday. The lights are well constructed and replace two older "heat rays" on the roof. They produce as much or more light instantly and it looks more natural too. E-mail invoicing and delivery advice all very efficient.”

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Posted 6 years ago

“Arrived broken but exchanged the next day!”

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Posted 8 years ago

“Service and delivery good description of hanging starburst vague assembly of unit poor no setup instructions and cheap finish. Candles very good.”

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Posted 6 years ago

“Item as described and arrived well packed and on time”

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Posted 9 years ago

“Ordering and receiving of products all very easy and uncomplicated. My only gripe is the plastic packaging used during the delivery of the products.”

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Posted 6 years ago

“Quick delivery. Good value product. Would recommend”

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Posted 5 years ago

“Very pleased with the service given to me. Quick delivery and packed well. To order was very easy. Thankyou.”

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Posted 5 years ago

“Straightforward transaction. Prompt delivery.”

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Posted 9 years ago

“Fast efficient delivery and seems to now be working correctly. Initially the light would not switch off.”

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Posted 8 years ago

“Packaged well and arrived next day as promised. However the only instructions are in the form or diagrams, no written instructions so I found it not very helpful and was a bit disappointed.”

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Posted 10 years ago

“Very good sevice”

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Posted 11 years ago

I am sorry to hear you had a problem but am please we were able to resolve this for you. Thank you for taking the time to leave feedback. Regards Jayne Bates customerservice@lyco.co.uk Tel 08433177820

Posted 5 years ago

“Good service arrived when stated”

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Posted 9 years ago

“Good service with no problems”

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Posted 9 years ago

“Easy to order with competitive pricing and a good range if products. Delivery to time also.”

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Posted 6 years ago

“Satisfactory delivery, yet to install.”

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Posted 6 years ago

“Did not need to cusromer service so really cannot comment”

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Posted 5 years ago

“Sorry only given 4 stars as I felt the Flamingo Light was not well described. I love the look of the neon and the effect, but the ?Granite Block? base really doesn?t look like granite Dolly the Sheep, as described and very nice”

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Posted 7 years ago

“Quick delivery and the lights are as described. Only 4 stars as they have not as yet been fitted but out of the box look lovely. Well packaged with no damage and a reasonable price, thank you.”

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Posted 5 years ago

“Kept well informed of delivery and items arrived well packaged and in good condition.”

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Posted 5 years ago

“fast delivery Great”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 16,872 reviews