Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,943 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Satisfactory delivery, yet to install.”

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Posted 7 years ago

“Did not need to cusromer service so really cannot comment”

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Posted 5 years ago

“Sorry only given 4 stars as I felt the Flamingo Light was not well described. I love the look of the neon and the effect, but the ?Granite Block? base really doesn?t look like granite Dolly the Sheep, as described and very nice”

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Posted 8 years ago

“Quick delivery and the lights are as described. Only 4 stars as they have not as yet been fitted but out of the box look lovely. Well packaged with no damage and a reasonable price, thank you.”

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Posted 6 years ago

“Kept well informed of delivery and items arrived well packaged and in good condition.”

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Posted 6 years ago

“fast delivery Great”

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Posted 9 years ago

“We rang up to ask for the order not to be despatched as we unexpectedly had to go away for work, we were assured the delivery would not be despatched until the Wednesday and delivered to us on the Thursday, this did not happen and the goods were despatched on the Monday and delivered on the Tuesday.”

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Posted 10 years ago

“E mail communication in relation to despatch from Milton Keynes was good, but the courier failed to deliver as promised- driver seemed to need a new Sat - Nav!”

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Posted 12 years ago

“The delivery service was very good. The only downside was a lack of information on the description. The lamp cable coupler is obviously an upgrade from the original set up I own; but no mention of this. The cable coupler on this light has 2 lugs which wont fit onto the original cable without removing them.”

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Posted 5 years ago

“Prompt responsive service provided. Details of the solar lamps did not indicate the level of illumination provided”

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Posted 9 years ago

“Product was good arrived when they said it would”

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Posted 8 years ago

“straight forward service delivery as required Good”

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Posted 8 years ago

“Item delivered quickly but the product was very poor”

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Posted 9 years ago

“Good service, Prompt delivery”

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Posted 10 years ago

“One of the items not in stock @ time of order and the courier used had trouble finding property but in general service was efficient and excellent. Product received was also of good quality and exactly what we wanted. Well done!”

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Posted 5 years ago

“Sent wrong items, but after sending email response was quick and correct items despatched and received next day.”

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Posted 11 years ago

“Timely service: Slow off the mark arranging a return”

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Posted 11 years ago

“Prompt delivery”

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Posted 10 years ago

“Great price quick delivery”

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Posted 7 years ago

“Good product s described, value for money. Dispatch communication weak. But prompt delivery”

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Posted 6 years ago

Lighting Direct is rated 4.7 based on 16,943 reviews