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Lifestyleblinds Reviews

4.7 Rating 1,240 Reviews

91 %

of reviewers recommend Lifestyleblinds

Company Reviews

4.7

Based on 1,240 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Lifestyleblinds:

At Lifestyleblinds we pride ourselves on offering you/the customer the best quality UK manufactured blinds at fantastic prices with personal and friendly customer service. No order is too big or small and we are always delighted to hear from you and help you make the right choice for your windows. With free samples and free delivery for orders over £149 you can't go wrong. Each blind is covered by a full 3 year guarantee so what are you waiting for? 0161 451 0290

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0161 451 0290

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Lifestyleblinds 5 star review on 2nd May 2024

Lifestyleblinds 5 star review on 12th April 2024

Lifestyleblinds 5 star review on 27th October 2023

Lifestyleblinds 5 star review on 27th October 2023

Lifestyleblinds 4 star review on 18th September 2023

Lifestyleblinds 4 star review on 14th August 2023

Lifestyleblinds 5 star review on 11th July 2023

99

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recieved the blind with a piece missing and I have been back and forth with your staff trying to get the it sent out. I'm asked to send pictures of my order and get sent different instructions and told I'm not missing a piece which I clearly am. Why do you need to ask what order you sent me? Shouldnt you know? Very dissapointed.”

“Stop asking me about my experience when I haven't even received the blind yet! So does this mean you aren't sending it having taken my ££? This is at least your second request for feedback when I do not have the product but have paid for it!!!!!!”

Hi I am so sorry please email sales@lifestyleblinds.com with your full name and order number and someone will deal with this right away.

“Horrible customer service. Extremely long time waiting for blinds. Wrong type and size have been made and delivered to me. Not recommend!”

Oh so sorry about that. Please can you message us at sales@lifestyleblinds.com about what happened and I am so sorry that you feel like that.

“Still waiting for our replacement slats over a week ago i placed the order .. Advised despatch from their warehouse 12/03/24...advised delivery would be a further couple of days later... Order placed 02/03/24... Bit slow in my opinion especially when it's a stock item!! Will follow up once they arrive!!”

Sorry for the mis-undestanding these are made to measure which can sometimes cause a little delay. Everything is custom-made. I hope you now have them and you are happy with your blinds.

“Where is my order ????”

Hi Heather, so sorry about the delay. Please confirm that your order is now received. Many thanks

“The blind came apart the first time it was used , I’m very disappointed and would like a refund or a new blind sent out to me”

Hi Paul, has customer services sorted this out for you? Please let us know.

“While the blind was okay, the company inundated me with emails and texts. Hard sell despite me unsubscribing to everything and doubling that up with emails.”

“Had to chase as not updated. Then instead of phoning was sent email stating will be delay of further week and no delivery date due to courier firms being so busy yet I ordered other blinds from different company on same day and received 4 days later ( incl weekend)”

So sorry about this we will look into it

“Trying to get in contact with someone is nign-on impossible. I keep being told that 'she' is busy right now. I just want to place an order and spend some money. I shouldn't be difficult”

Hi I am so sorry you didn't leave a name or a number we don't have record of this. Sorry for any inconvenience caused.

“I ordered a 'made to measure' roller blind so it would be the correct size and avoid rough cut edges, it was supplied having clearly been cut with a pair of scissors. The mechanism is not properly centered on the roller so it bobs up and down slightly when in operation. All in all you get what you pay for and this is poor show from a British company!”

Hi there Sorry about the finish on the blind. Our blinds are cut by a guilottine but the finish does look bad. Did you get a remake? Sorry about the issue.

“Very disinterested”

Thanks for taking the time to review

“They send me a blind that wouldn’t even fit a dolls house, I think someone having a laugh at my expense. The blind can’t even fit anywhere else in the home. They need to get their measurements right. I need the situation sorted ASAP”

Hi Cheryl I think you have the wrong company. That is not our order number and we don't ship to the USA which is where you are based.

“No product received yet Lots of emails I did not request so many that I unsubscribed Request for review prior to receiving the product”

Thank you so much, Nick, for taking the time to let us know about your experience with Lifestyleblinds. We are really sorry to hear that you have not yet received the product and that you have been sent too many emails that you did not request. We certainly don't want our customers to feel overwhelmed by our emails or to feel that we are pushing for a review before the product has even arrived. I hope you have now got your blind?

“Blinds were delayed nearly a month after ordering. Still havent received them and then when offered an alternative the additional cost wasnt covered. 2nd time ive ordered from them and its the 2nd time the order has been delayed for weeks. Dont advertise the delivery time when it cant be kept.”

So sorry to hear this Josh. I assume you have spoken to customer services? Apologies again.

“did not work, even with the video sent to me after having to get in touch with Lifestyle.”

Sorry to hear this how was this resolved?

“Nightmare. My order wasn't standard so I called as soon as I placed it to check that they were able to manufacture what I needed, I was assured there would be no problem. My order arrived, the blinds were lovely but not what I requested however the issue could be easily remedied with more chain. I contacted them and they said they'd sort it. I was happy with the service from Jake so placed a second order for more blinds, including blinds for my elderly mother. The second set arrived, all looking beautiful however one set was sewn instead of pressed/ welded like all the others. Also, incorrect again. Normally, I wouldn't fuss but the quality of the sewing was shocking so I contacted them and asked for the sewn set to be re-made (pressed/ welded) to match the rest. Unfortunately, I was then told that some of my chosen fabric was not suitable for welding and would come apart over time so needed to be sewn. This now meant that the all my blinds (some hanging in my windows by this point) needed to be re-made. After much back and forth (and the implication that this mess was my own fault for having a non-standard order- even though they assured me they could do it), I asked Jake to refund the section of my order that they acknowledged was faulty and I would go elsewhere as so much had gone wrong. Jake refused to refund unless I returned the faulty blinds which I have done. I have sent photos, proof of collection and still heard nothing on the whereabouts of my refund, despite emailing them. I am now hundreds of pounds out of pocket, struggling to get replacements before Christmas and living in a fishbowl in the meantime. My house now looks like something off the Shameless set and the family can't get changed in their rooms without flashing our 'goods' to the world. I know Christmas is the time for sharing but I'm not sure this is how it is meant to be. If you have standard blind order, I'm sure they're great. If you need something slightly out of the norm or you need money back, I wish you all the luck in the world. Merry Christmas, Kelly The Goldfish”

So sorry Kelly we have refunded you for the slats with the sewing you were unhappy with I am so sorry some of our fabrics are welded and some are sewn I am so sorry about this issue as it is not normally an issue but sometimes matching up with an old order which has a different finish you can end up with blinds with different finishes. Sorry again

“Blinds sent with wrong instructions in, emailed and had new instructions sent but to measure you need to know spring size and there is no reference to this anywhere. Emailed with no response, called at 4.45pm and was told that was the out of hours line and they can't answer. Very poor service, been waiting to install my blinds for 2 days now”

So sorry about this i will get customer services to contact you in the morning.

“The eta on the website of when blinds will be made and dispatched does not match with the actual eta. The blinds I order over a week ago have still not been made yet. It’s a standard Velux blind, standard size. There are other blind sites who can do next day delivery for the same price. You also get sent daily spam from Lifestyleblinds which have nothing to do with your order, or even ask for a review which inspired this when they haven’t dispatched the blinds yet. I contacted customer services and was told I would be waiting at least another week before it is made. If I had faith in getting a refund I would have cancelled by now, but other reviews say this is not easy to get. Hopefully I’ll end up with my blinds but I will never use this company again.”

Sorry about the emails Andrew you can easily unsubscribe from the list. I hope you have your blinds by now and they are keeping your room dark and cool.

“Goods not as advertised “Working to change website “!!! They said. But still had to pay to return just to get costs of goods back”

So sorry Michael. We do feel that this wording on every page of the website relating to blinds for Keylite windows is clear but we will try to tweak the wording to make it clearer. ***Our blinds are NOT compatible with white pvc Keylite® windows. These codes will begin with PO or TO***

“I ordered my blinds 16th April 2022. It is now 6th May. I have only had one update, that the blinds have been made on the 24th April. I have had no updates since. I have contacted the company who said they should be with me on May 5th at latest. They haven’t turned up. Again I have been in contact with the company. They’ve chased it up and hopefully they will be with me 12th May. How can it take nearly a month to make two simple roller blinds? And with no communication about delays or anything? Poor service, I won’t use again”

So sorry Sarah. I am not sure what happened here? Please email sales@lifestyleblinds.com if they don't appear on the promised date. So sorry for this experience.

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Lifestyleblinds is rated 4.7 based on 1,240 reviews