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Lifestyleblinds Reviews

4.6 Rating 1,251 Reviews

91 %

of reviewers recommend Lifestyleblinds

Company Reviews

4.6

Based on 1,251 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Lifestyleblinds:

At Lifestyleblinds we pride ourselves on offering you/the customer the best quality UK manufactured blinds at fantastic prices with personal and friendly customer service. No order is too big or small and we are always delighted to hear from you and help you make the right choice for your windows. With free samples and free delivery for orders over £149 you can't go wrong. Each blind is covered by a full 3 year guarantee so what are you waiting for? 0161 451 0290

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0161 451 0290

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Lifestyleblinds 5 star review on 2nd May 2024

Lifestyleblinds 5 star review on 12th April 2024

Lifestyleblinds 5 star review on 27th October 2023

Lifestyleblinds 5 star review on 27th October 2023

Lifestyleblinds 4 star review on 18th September 2023

Lifestyleblinds 4 star review on 14th August 2023

Lifestyleblinds 5 star review on 11th July 2023

99

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods not as advertised “Working to change website “!!! They said. But still had to pay to return just to get costs of goods back”

So sorry Michael. We do feel that this wording on every page of the website relating to blinds for Keylite windows is clear but we will try to tweak the wording to make it clearer. ***Our blinds are NOT compatible with white pvc Keylite® windows. These codes will begin with PO or TO***

“I ordered my blinds 16th April 2022. It is now 6th May. I have only had one update, that the blinds have been made on the 24th April. I have had no updates since. I have contacted the company who said they should be with me on May 5th at latest. They haven’t turned up. Again I have been in contact with the company. They’ve chased it up and hopefully they will be with me 12th May. How can it take nearly a month to make two simple roller blinds? And with no communication about delays or anything? Poor service, I won’t use again”

So sorry Sarah. I am not sure what happened here? Please email sales@lifestyleblinds.com if they don't appear on the promised date. So sorry for this experience.

“Purchased 4 blinds for my bedroom windows, arrived dirty, they sent replacements, yet again dirty and dangerous jagged edges on the pole ends. Refund finally given after sending photos in. I can’t get any blinds now for Christmas and have family coming to stay. Very disappointed, will not use this company again.”

Hi there I am so sorry about this problem. We are so sorry for all the inconvenience caused.

“Faulty poor fitting skylight blind with terrible customer service - do not use as you’ll be left out of pocket and a blind that doesn’t fit. Blind not long enough. The slat blinds were ok. Biggest gripe was customer service especially Naomi Showman arrogant and rude. Had I have purchased skylight blind from there ebay it was cheaper and free returns. Naomi insisted I send it back at my expense. Considering I spent over £700 a measley £30 blind that was no good could have been sorted. So buyer beware.”

Hi there are you sure you bought from us? I can't find an order from your name A Kelly or your email address? Please advise asap.

“I have the exact same problem as Sue Beach. Spring roller blind ordered. It came with the wrong brackets. Two deliveries of what was supposed to be the correct brackets later and they are still not right and I can’t put my blind up. Appears this is a recurring issue from their warehouse. Despite sending clear photos of what I received and what I need, I still no further forward. Extremely disappointed and do not recommend. How difficult can it be for the factory who make the blind to send it out with the right fittings???”

So sorry about this please can you directly message us to sales@lifestyleblinds.com your full name and I will look into this

“Blind was hung 220cm from floor and factory calculated I only needed a chain of 27cm so end of chain hung 193cm from floor this in real money (for those using imperial measure is 6ft 4").Tried to resolve issue with them through photos and Email but they kept saying that was factory calculations apart from issue with chain I am happy with blind. I purchased a blind last year with approximately the same sizes and the drop of chain was 80cm if like me you are small beware.”

“I order two sets of roller blinds both cordless spring loaded. One came with correct wall bracket fixings and the other came with wall fixings for a corded roller blind and 3 weeks later numerous phone calls and emails and they still haven’t sent correct ones to me!!! I am so disappointed as actual blinds are great but customer service has been awful!!! I don’t know what else to do all I need is the correct wall brackets sent out so I can put up my blind.”

“Am writing this on behalf of my because she is speechless, very unhappy with our new slats, corners of slats terrible some are round some are sliced straight at an angle and some are 90° corners. Some of the slats hanging at angle caused by the hole at the top not being in the centre. When closed they are a mess, when closed I can see my neighbours house when two bad slats are together , I have 12 more windows to do and they wont be done by you, compared to my old slats they are honestly a joke, my old slats apart from being old are perfect every corner uniform and the hole at the top in the middle, thankfully these slats were a trial and not visible from the street, have inclosed just 3pics that's all that's needed to visualise the problem over the two windows...”

Hi there you are right these slats look substandard. I will contact you on monday to arrange a remake. Thank you for letting us know. These should not have passed quality control. So sorry for any inconvenience caused. We do ask that all remakes/quality issues get emailed to sales@lifestyleblinds.com where we authorise quick reamkes.

Sorry you have posted this anonomous so we don't know who you are. Please email these pictures to sales@lifestyleblinds.com with your full name and order number and which blind is affected and we will get a full remake on for you

“Faulty poor fitting skylight blind with terrible customer service - do not use as you’ll be left out of pocket and a blind that doesn’t fit. Runners too long and adhesive strip insecure”

“It took nearly 4 weeks to receive one roller blind. Not only did it arrive badly damaged but also I requested a reverse roll and the blind was sent with a standard roll. I have contacted the company twice and provided pictures. I have received no reply. This was my first and last order with Lyfestyle blinds.”

“Cordless blinds arrived poorly made with shards of plastic sticking out of the ends of the tubes where the mechanisms had been pushed in (see photo). Unhelpfully supplied with instructions for fitting corded roller blinds. Brackets supplied are unfit for face fitting - the pin end of the blind simply pulls out when you pull the blind down. This can be overcome by using the brackets the wrong way round, but this means that the blind then jumps out of the bracket if it goes up with too much force. Even if these problems are overcome, then the mechanism is so poor that the ratchet does not allow the blind to go back up, or it slams upward with so much force that the blind falls down, or in the case of one of the two blinds I purchased, the spring overtightens and actually snaps inside the tube. Certainly not the "gentle" operation they claim on the website.”

sorry about this I assure you this was not sent out like this and must have happened in transit. I will get a new one out to you asap

please message us your full name and order number

“Appalling company. Ordered in July, here we are in September with no blind. The stated lead time at point of order was 7 days. Endless chasing by email which it takes weeks to get replies to, then they don’t answer half of your questions, despatch was supposedly over a week ago but they can’t provide tracking info like half decent companies do. Call the number and you are met with a voicemail which no-one will return! My only option is now a credit card chargeback AVOID”

Hi Andrew So sorry we have not got back to you sooner It was was signed for on 25th at 15.44 looks like “Asaft” we have photo evidence of this it is outside a white door Consignment number 22908251 with DX couriers I will forward you the signature now sorry for this experience we did tell you it had been dispatched and we would forward you the tracking

“Really disappointed with this company. The blind we ordered was 1 month late arriving, when it finally arrived it was the wrong blind , i rang and it took hours to get through to talk to someone and when i finally got through i felt rushed off the phone, this happened to me on rumours occasions!! When the replacement blind came it was sent with the wrong fixings and the installation instructions were not clear. Very unhappy with this company and will not be purchasing anything from them again !!”

“Under no circumstances will your blinds be returned or refunded if you receive them and discover they are paper like quality, not good for keeping light out. Which is very disheartening. I was willing to order again provided thicker blinds but the company unwilling to work with customers.”

“I placed an order on Friday and have just received an email to inform me the factory is currently closed, for at least the next month. While the shutdown is understandable there should be a message on the website advising customers so they can make an informed decision before placing their order. Duplicitous and highly misleading.”

“I e.mailed you.also left a voicemail &left my phone number. No reply to any.i wanted advice.”

So sorry we must have missed the message. Please email sales@lifestyleblinds.com and we will give you some advice asap

“Awful customer service! I ordered my blind over two weeks ago, paid for it and have had no updates or blind. Shop else where and save yourself the hassle.”

“59556. placed an order with lifestyle with a 7 working day delivery 12 Dec now told it will be 19 th Dec so 14 days delivery spoke to customer service informed that its due to work load NOTE still say 7 working days delivery on web site NOT GOOD And not informed of any delays when l placed order WHY”

“Ordered 3 motorised blinds for bi-folding doors. Difficult to install. Very poor installation instructions. Looked nice once completed but expensive for what you get. Worked for 2 weeks but now only 2 work.. Contacted them to see if they will fix.”

“The blinds arrived damaged, I took numerous photos, e mailed them off and never even had the decency of a reply. Shocking, do not use them.”

sorry Robert we don't seem to have anything on file. Please email us at sales@lifestyleblinds.com and we will take a look. So sorry

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Lifestyleblinds is rated 4.6 based on 1,251 reviews