Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1 The Old Barracks, Edmund Road, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,753 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend was thrilled to receive her gift”

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Posted 4 years ago

“Gorgeous range of gifts. Excellent customer service too, I made a mistake with shipping address - they sorted it out for me straightaway. Would definitely recommend”

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Posted 4 years ago

“Fantastic!”

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Posted 4 years ago

“I sent a surprise gift to a new mum. She was so surprised there’s were happy tears! Excellent service with high quality products.”

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Posted 4 years ago

Thanks for the review Kirsten, We are glad the gift was well received and send our best wishes to both you, and the new mum! Thank you, Letterbox Gifts

Posted 4 years ago

“Adorable gifts. Very efficient and helpful customer services.”

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Posted 4 years ago

Thank you very much for taking the time to review our customer service. We are glad that we were able to help. Best wishes, Letterbox Gifts

Posted 4 years ago

“Very happy with the Macroons. Great idea and will definitely buy from this site again”

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Posted 4 years ago

Hello Sandra, We are glad you enjoyed the Macarons! We are big fans too! Thank you for taking the time to leave a review. Best wishes, Letterbox Gifts

Posted 4 years ago

“Great communication and updates... flat bottle of wine handy gift to get to recipient during lockdown 2, many thanks”

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Posted 4 years ago

Thank you very much for your positive feedback. We are glad the wine was well received. Best wishes, Letterbox Gifts

Posted 4 years ago

“Late delivery, despite ordering 1 week ahead of required delivery date”

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Posted 4 years ago

We are sorry to hear your order was delayed. All parcels are shipped out 24hr tracked with Royal Mail. Unfortunately they are experience an extremely busy period and some items have been delayed. Our apologies again, Letterbox Gifts

Posted 4 years ago

“fantastic selection of gifts. arrived on time and was beautifully packaged. thank you!”

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Posted 4 years ago

Hello Jade, Thank you for reviewing your Letterbox Gift and leaving such positive feedback.

Posted 4 years ago

“Very efficient, easy to order my friend loved it”

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Posted 4 years ago

Thank you for taking the time to leave a review. We are pleased that the gift was well received and that the ordering system was user friendly. Best wishes, Letterbox Gifts

Posted 4 years ago

“Delayed arrival still awaiting this !”

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Posted 4 years ago

Hello Claire, our apologies that your delivery is delayed. I can see our customer service team is looking in to this for you and assure you it will be resolved quickly. Kind Regards, Letterbox Gifts

Posted 4 years ago

“My gift to my daughter-in-law was a bottle of wine, with chocolate. I gave plenty of time for this to be delivered the day before her birthday. It did not arrive then, or on her birthday, or even the next working day. Royal Mail is not reliable. However, Letterbox did fulfil the order the next week.”

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Posted 4 years ago

Thank you for taking the time to leave a review, our sincere apologies that the gift wasn't received on time. I'm glad we were able to rectify this for you in a timely manner. King Regards, Letterbox Gifts

Posted 4 years ago

“Sent as a gift and they were very happy with it! Lovely quality and really nicely presented.”

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Posted 4 years ago

Thank you for your positive review. We are very pleased the gift was well received. Best wishes, Letterbox Gifts

Posted 4 years ago

“I bought the letterbox wine but unfortunately it didn’t fit through the letterbox which defeated the object of my purchase - however the recipient loved it! Said it was very tasty.”

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Posted 4 years ago

Hello Bethany, Thank you for taking the time to leave a review. Our apologies that the wine wasn't posted through the letterbox this time. Best wishes, Letterbox Gifts

Posted 4 years ago

“Beautiful gift box - my friend was absolutely thrilled with her present. Great communication and customer service. Will definitely be ordering again!”

Letterbox Gifts 5 star review on 27th November 2020

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Posted 4 years ago

“Easy to use online services and prompt delivery. Very happy and will use again.”

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Posted 4 years ago

Thank you for taking the time to leave a review, we are very pleased that you found our website easy to use, enjoy your letterbox gift! Best wishes, Letterbox Gifts

Posted 4 years ago

“Excellent contents of spa and mum to be pamper boxes”

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Posted 4 years ago

“Excellent products, beautifully and imaginatively packaged, something really special to receive .”

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Posted 4 years ago

Thank you so much for your lovely feedback, we are glad you enjoyed your Letterbox Gift set Best wishes, Letterbox Gifts

Posted 4 years ago

“Excellent, prompt delivery and a lovely range of gifts to choose from. Will definitely use again!”

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Posted 4 years ago

Thank you for your feedback, Letterbox Gifts

Posted 4 years ago

“I couldn't see the gift as it was wrapped (beautifully) when it arrived. My only disappointment was when I went to post it on to my friend - the name 'letterbox' implies that it would fit within the Royal Mail letterbox measurements which it didn't, so ended up costing a lot to post. I wouldn't have purchased had I realised.”

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Posted 4 years ago

Thank you for your feedback. Many apologies that there was issues posting this on to your friend. Our boxes are designed to fit through standard door letterboxes. We will keep your comment in mind. Best wishes, Letterbox Gifts

Posted 4 years ago

Letterbox Gifts is rated 4.7 based on 1,753 reviews