Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1 The Old Barracks, Edmund Road, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,753 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice packaging, prompt delivery.”

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Posted 4 years ago

“It never arrived and after allowing time for postal delays it was too late to contact company as closed for Christmas.”

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Posted 4 years ago

Dear Lesley, I am very sorry this has not arrived. I can see you have been contacted to arrange a refund or replacement. Please accept our apologies for any inconvenience and we would love for you to try one of our gifts again. i will make sure you are sent a personal discount code to use. Kind regards Michelle

Posted 4 years ago

“Very quick delivery. Was a pamper box gift for my son’s girlfriend who was unwell and she loved it.”

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Posted 4 years ago

“Fast delivery and the recipients were over the moon, perfect Christmas presents.”

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Posted 4 years ago

“Quick delivery and good service”

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Posted 4 years ago

“Easy to order, good value and good quality gifts, delivered within a short amount of time despite challenges presented by additional pressure on services at Christmas. I will recommend Letterbox Gifts to others and will definitely use them in future.”

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Posted 4 years ago

“Great service as ever, with parcel delivered to time despite reported chaos with Christmas post.”

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Posted 4 years ago

“A great opportunity to send gifts that will definately be received . Good quality”

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Posted 4 years ago

“The recipient was delighted! A great idea.”

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Posted 4 years ago

“Really nice gift, arrived on time for a friends birthday. Great value. Happy customer .”

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Posted 4 years ago

“Love this company! Have sent several gifts and very impressed with the products, packaging and customer service, highly recommended.”

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Posted 4 years ago

“I was pleased with your service but not the Post Office! They did not deliver through the letterbox although it was big enough so it could have been done. They left a card to rearrange delivery or for it to be collected from a sorting office. I am cross about it as the whole purpose was defeated! It was not your fault though”

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Posted 4 years ago

“Ordered 2 boxes at the end of November as Christmas presents for parents I can't get to visit because of covid. Both arrived absolutely last minute on 23/12 and 24/12 which was very stressful as thought they wouldn't arrive in time. Delays in post are understandable but not 3+weeks so wouldn't order from this company again”

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Posted 4 years ago

We are so sorry if you were disappointed in any way. I have checked and it looks like the second gift set was also delivered before Christmas. I have also sent you a email if you would like to discuss anything further. We do hope your parents enjoyed their gift sets. Kind regards, Michelle

Posted 4 years ago

“I was sent letterbox gift and loved it so much I purchased for two friends recovering from surgery. The recipients love them too! I would have preferred a more user friendly tracking system and notification of delivery.”

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Posted 4 years ago

“My order has still not arrived and was due to be delivered on the 15th December to a friend who is dying from cancer. I have tried to contact you by email and phone with no response - so understandingly not impressed!!!”

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Posted 4 years ago

Dear Vanessa, I am so sorry if this was delayed. I have checked on the tracking for your order and it is showing as delivered the day after on the 16th. We have experienced a few delays over the Christmas period so occasionally some deliveries were slightly late. I can see we have received an email from you and this has been responded to. However, please do not hesitate to contact us again if there are any unresolved issues. Many thanks

Posted 4 years ago

“A perfect gift full of quality products. Couldn’t be happier with my purchase and would definitely recommend. Thankyou”

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Posted 4 years ago

“The person who I bought the gift for loved it . They were very pleased with it . Said it was beautiful. Thank you.”

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Posted 4 years ago

“Ordered Sauvignon Blanc for my friends birthday, she's just phoned to say how pleased she is with it, it arrived in good time & was well packaged.”

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Posted 4 years ago

“Great service and product. The recipient of the red wine said it was amazing”

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Posted 4 years ago

“Wow excellent service and products !!”

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Posted 4 years ago

Letterbox Gifts is rated 4.7 based on 1,753 reviews