Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,731 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Underwhelming”

Helpful Report

Posted 2 years ago

We are sorry to hear that your experience with our service and/or product was not as expected. We take great pride in selecting the best quality British products to include in our gift sets. Please can you email hello@letterboxgiftshop.com with your order details and we will look into this for you straight away. We look forward to being able to resolve this for you as soon as possible. Kind regards, Lyndsey at Letterbox Gifts

Posted 2 years ago

“Service excellent. Arrived on time. I bought for my brother. He says the macaroons are excellent.”

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Posted 2 years ago

Thank you for your order and taking the time to leave a review. We appreciate your support and kind words, we're very pleased to hear the recipient enjoyed their macarons. Best wishes, The Letterbox Gifts team

Posted 2 years ago

“Beautiful birthday surprise and the video message was a treasure. Really made my day.”

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Posted 2 years ago

“Macarons arrived damaged in box - packaging isn’t suitable. Disappointing.”

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Posted 2 years ago

Hello John, thank you for your feedback. We are currently updating our macaron packaging to ensure they do not arrive damaged in the future. Thank you, Letterbox Gifts

Posted 2 years ago

“The gift was well received, but it wasn’t put through the letterbox ( the whole point of me choosing this company!) When I informed customer service they said it was the judgement of the postman. Luckily the recipient was in.”

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Posted 2 years ago

“Good but could have been better as no updates were received re delivery.”

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Posted 2 years ago

Thank you for your order and taking the time to leave a review. We will have a look into why you haven't received shipping updates on your order. Best wishes, The Letterbox Gifts team

Posted 2 years ago

“Great to be able to choose individual contents! Fast postage and recipient delighted with the gift!”

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Posted 2 years ago

Thank you for your order and taking the time to leave a review. We appreciate your support and kind words on our new 'build a box' set up - The Letterbox Gifts team

Posted 2 years ago

“Easy site to navigate and kept informed about delivery.”

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Posted 2 years ago

“Delivery was quick, and the gift was very well received! A good variety of gifts to choose from.”

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Posted 2 years ago

Thank you for your order and taking the time to leave a review. We appreciate your support and kind words - The Letterbox Gifts team

Posted 2 years ago

“Quick delivery, very good”

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Posted 2 years ago

“My sister-in-law texted to say she loved the floral gift set - "All my fav things"! Delivery was prompt, and exactly when they said.”

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Posted 2 years ago

“The card that was supposed to be sent to the recipient didn’t have the text I entered printed in it. One of the bottles was smashed.”

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Posted 2 years ago

“Really good service. Kept informed about the order.”

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Posted 2 years ago

“The recipient was pleased with the gift but it arrived 2 days after her birthday”

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Posted 2 years ago

“I sent the letterbox gift to a friend in the UK (I live in the US) The gift was well received, she loved the thoughtful assortment. Ordering was easy and the shipment was quick. I was informed of tracking updates along the way. Thank you!”

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Posted 2 years ago

“Lovely gifts and great service!!”

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Posted 2 years ago

“So far this company has not let me down when sending gifts to friends and family. They have all been pleased with what they have received.”

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Posted 2 years ago

“Bought as a gift - recipient say it smells lovely .. good services … asked for delivery on certain date however arrived the day after chosen date. Possibly due to snow / Royal Mail - may be worth having option to pay for specific date - ie helps when it’s for a birthday gift”

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Posted 2 years ago

“So tasty, fast delivery, amazing quality brownies perfect for a birthday gift”

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Posted 2 years ago

“Excellent service will definitely use again”

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Posted 2 years ago

Letterbox Gifts is rated 4.7 based on 1,731 reviews