Laughing Hens Reviews

Name: Laughing Hens
Address: Unit 2 Europa Court, Deeview Boulevard, Chester, Cheshire West and Chester
Rating: 4.71

4.7 Rating 9,470 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 4th March 2026

Mrs H P Farquharson

Laughing Hens 5 star review on 18th February 2026

Anonymous

Christa Wiens

1044

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, great customer service”

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Posted 2 years ago

“Fast delivery brilliant yarn aka in all a great experience.”

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Posted 2 years ago

“Worked up beautiful little girls dress Easy to work with”

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Posted 2 years ago

“Hello, I received my yarn very quick. I love the yarn and it is the perfect colour to make my husband a sweater. Thanks you, I will definitely order again.”

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Posted 2 years ago

“Excellent service. Order went through quickly and soon posted out. Would definitely recommend. And, lovely that you can ring them to query anything.”

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Posted 2 years ago

“Not happy at all with the addi needles. Aluminium needles with a powder coating. I've purchased other sets of this brand from other sites with no problems. This set I feel are counterfeit as the powder coating comes off onto my knitting and left dirty streaks. Both sets (two sizes) are the same. I've tried scratching off the coating but then they are useless. Only fit for the bin. I've wasted a whole lot of yarn in the process. I'd say if you want this brand which is a good brand usually I'd recommend purchasing from a different site.”

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Posted 2 years ago

Hello, Thank you for your feedback. Apologies you are unhappy with your needles, if you would like to send some images over to sales@laughinghens.com we can look in to this for you, and if the needles are faulty we can offer a replacement or a refund. I would just like to add these needles are not counterfeit as we get these sent to us directly from Addi themselves. Please send some images over so we can get this resolved for you. Kind regards Laughing Hens

Posted 2 years ago

“I wanted to buy three colours of Kidsilk Haze for a scarf but wasn't sure on one of the colours. I phoned Laughing Hens and they were ever so helpful and suggested which colour to go for. The yarn arrived within a few days and I am delighted with it.”

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Posted 2 years ago

“Ordering was very easy. I was kept informed about my order I.e. when it was dispatched and the expected delivery.”

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Posted 2 years ago

“Love products and service of Laughing hens. However on my last order, the parcel was held until I paid €8.50 in customs duty. I live in Kildare, Ireland. This was very disappointing. I am not sure if there is a way around this. Keep doing what you're doing 😁🙃 Elaine”

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Posted 2 years ago

“Wonderful yarn. I haven’t worked with cotton in a long time, but this was a good knitting experience.”

Laughing Hens 5 star review on 2nd October 2023

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Posted 2 years ago

“I'm very grateful that I could get this pattern. I have knitted this lovely jacket before for my granddaughter (she is now 14). This jacket is for my great niece (she is 1). Your service was excellent, I didn't have any problems downloading the pattern at all. Actually I just finished the jacket last night, now onto the next one. Thanks again Greta Talbot.”

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Posted 2 years ago

“Excellent selection of knitting requirements and very good , prompt service”

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Posted 2 years ago

“Delivery is very slow, wouldn't recommend”

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Posted 2 years ago

“Excellent, speedy service.”

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Posted 2 years ago

“I was very pleased with the delivery speed! Obviously the quality of the yarn is fabulous, but on that one I knew what to expect as I alrragy worked with Rowan.”

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Posted 2 years ago

“Efficient and good price”

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Posted 2 years ago

“I have often in the past ordered from this company with no problems, but this last time they sent the wrong needles. As I live abroad I did not return the needles (problems with customs duties etc) and said I would just take the loss. I had expected them to say sorry and that I was very understanding. There was no acknowledgement of my message. They asked me to review my purchase and so I repeated my message and said if they did not reply I would give them a bad review. My advice is do not use the company.”

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Posted 2 years ago

Hello, we apologize for the mistake with your order. We replied to your email on 18/09 and are waiting for you to reply clarify which needles you received so can get this correct for you. I have just sent a follow up, please do get back to us and i will pop the correct needles in the post ASAP. Kind Regards Joanna Laughing Hens

Posted 2 years ago

“Laughing Hens had an Addi book I had not seen anywhere else.”

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Posted 2 years ago

“Great price, exactly what I wanted and quick delivery to Canada”

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Posted 2 years ago

“Products are good quality and arrived timely”

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Posted 2 years ago

Laughing Hens is rated 4.7 based on 9,470 reviews