Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.23

4.2 Rating 1,500 Reviews

79 %

of reviewers recommend Lampsy

4.2

Based on 1,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love the lamps, great quality and would definitely recommend.”

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Posted 7 months ago

“Extremely happy with our recent order of a white version of this stylish design having bought two of the grey two years ago. They certainly look quality and the delivery was very quick.”

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Posted 7 months ago

“We purchased two Ellen To-Go rechargeable table lamps which we are very pleased with unfortunately one was faulty but a return label was provided by Lampsy at their cost and we will shortly be receiving a replacement.”

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Posted 7 months ago

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Posted 7 months ago

“Brilliant service and stunning light 🤩”

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Posted 7 months ago

“Good price and delivered on time. Highly recommended”

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Posted 7 months ago

“Despite the stated delivery terms of 3-5 days, it took two weeks to deliver the ordered goods. Over that time, there was no communication from Lampsy to provide updates or reasons for any delay. Calls to thier contact number and emails to thier customer support email address went unanswered. Over the course of the order, Lampsy removed thier phone contact details from the website. The only channel that worked was the chat facility on the website. updates from the CS team via chat gave differing and unreliable information”

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Posted 7 months ago

“Not set it up yet, but it looks great and well made. It will fit perfectly where we wanted to put it. Great price for a great look.”

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Posted 7 months ago

Hi Emmanuel, I'm so pleased to hear this, thank you for your review! Kind Regards, Lynn

Posted 7 months ago

“Very poor waited a month for wall lights”

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Posted 7 months ago

Hi William, I'm really sorry that you waited so long for your order, that must have been very frustrating. I have looked into this issue and I can see that this item was backordered and was available for pre-order on the website. Items that are backordered are generally available in 14-21 days from date of order. I understand that it must have been disappointing when this was delayed longer than expected. I really hope that you will give us another chance in the future and order again. If you would like to discuss your order, please don't hesitate to email help@lampsy.com or you can speak to us on live chat. Kind Regards Lynn

Posted 7 months ago

“Great product, great price, excellent delivery”

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Posted 7 months ago

Hi Vanessa, That's great to hear, thanks so much for the lovely feedback! Kind Regards Lynn

Posted 7 months ago

“Quite nice and will serve the purpose but generally rather shoddy. A cheap lamp that looks cheap”

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Posted 7 months ago

Hi Helen, Thank you for your feedback, I am sorry that you are not completely satisfied with the quality of the lamp. We always want to hear that you are delighted the items you receive. If you would like to discuss this further please don't hesitate to contact us at help@lampsy.com or you can speak to us on live chat. Kind Regards, Lynn

Posted 7 months ago

“Bought two Nordlux Front 26 LED downlighters to place above front and side doors … they are pricey but very good product. Look great at night coupled with PIR (bought separately). Lampsy were good price and pretty good delivery .. though Royal Mail 48 hour still took more than 72 hours. That’s RM for you !”

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Posted 7 months ago

Hi Phil, Thank you so much for your feedback. I'm so glad to hear that you are happy with your lights and have had a positive experience with us. Really appreciate it! Kind Regards Lynn

Posted 7 months ago

“Beautiful lamps - love them! No cables when charged via usb with a long battery life. I have three x2 tripod lamps & x1 small desk lamp they make a stylish addition to any room. Great customer service & delivery.”

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Posted 7 months ago

Hi Helen, That's great, I'm so glad to hear that you are happy with the lights and had a positive experience overall. We hope to see you next time! Kind Regards Lynn

Posted 7 months ago

“Timely dispatch and delivery of the bathroom light I ordered.”

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Posted 8 months ago

Hi John, Thank you for your review! I'm glad to hear that you are happy with the dispatch and delivery of the item. Kind Regards, Lynn

Posted 8 months ago

“We were looking for a small, perfectly formed, Nordic-styled and inspired lamp to sit on the mantelpiece and, lo and behold, we found one. Looks great in situ and exactly what we needed.”

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Posted 8 months ago

Hi Iain, That's wonderful to hear. I'm so glad that you found what you were looking for. The lamp looks great! Kind Regards, Lynn

Posted 8 months ago

“The lights I ordered arrived quickly and we'll packaged. Good service.”

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Posted 8 months ago

Hi Jonathan, Thanks so much! I'm really pleased to hear that you are happy with the lights you received. Kind Regards, Lynn

Posted 8 months ago

“Really pleased with purchase, quick delivery as well”

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Posted 8 months ago

Hi Peggy, That's great to hear, I'm so glad that you are happy with your purchase! Kind Regards, Lynn

Posted 8 months ago

“Very good quality lamp, very stylish. Only down side was no light bulbs provided.”

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Posted 8 months ago

Hi Dallas, Thank you very much for your review! Kind Regards, Lynn

Posted 8 months ago

“Good price and easy to purchase through Shopify app”

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Posted 8 months ago

Hi Steve, That is lovely to hear, thank you for shopping with us! Kind Regards, Lynn

Posted 8 months ago

“An expensive, stylish-looking piece of cheap tacky plastic. For that price, one would expect the perspex windows to be attached so that they don't fall out, and screws with retaining washers so they don't fall on the ground whilst one is trying to attach the cover with its loose windows. Not sure how they achieve IP44 with so many loose parts and no gaskets.”

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Posted 8 months ago

Hello Ian, I'm really sorry to hear that you are unhappy with the light you ordered. We always want you to be happy with the items you receive, and so I would like to help resolve this issue for you. We can provide an alternative, or arrange for a refund. We haven't received a return notification from you, and so if you could contact help@lampsy.com with your order number, one of our advisors would be happy to help you. Kind Regards, Lynn

Posted 8 months ago

Lampsy is rated 4.2 based on 1,500 reviews