Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,320 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,320 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 577 2200

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with our new quirky picture light”

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Posted 5 months ago

“I haven’t yet received my lamps ordered over a week ago and I’m being asked to review my purchase and experience of Lampsy. I say very poor !!”

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Posted 5 months ago

“The service was excellent. The lights are just what we wanted. They haven’t been fitted yet however, they look perfect for the job.”

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Posted 5 months ago

“Great option of lights, good quality, competitive prices and efficient delivery. Very happy with my purchase.”

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Posted 5 months ago

“Excellent service with the customer support team and prompt delivery.”

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Posted 5 months ago

“The lamp is very nice, but the top is slightly crooked. My electrician managed to fiddle with the piece, but it still looks slightly crooked.”

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Posted 5 months ago

“great service , good quality items”

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Posted 5 months ago

“beautiful”

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Posted 5 months ago

“Efficient service. Products safely packaged. Great quality.”

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Posted 5 months ago

“Excellent service and communication”

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Posted 5 months ago

“I love this lamp. I use it as a night light in my hallway at the moment rather than an outside light. It's a perfect size with good light levels and looks fab hanging from its hook.”

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Posted 5 months ago

“Good service and speedy delivery.”

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Posted 5 months ago

“Was just the bulb I was looking for! Quick delivery and received well packed so bulb didn't break.”

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Posted 5 months ago

“Still not arrived, no updates. I ordered it over a week ago.”

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Posted 5 months ago

“I recently purchased an item from Lampsy, which I needed promptly. Unfortunately, my experience has been less than satisfactory. Initially, the website malfunctioned during my order; it processed my payment without capturing my address correctly. When I brought this to their attention, responsibility for the website error was not acknowledged. Despite my efforts to confirm a delivery date, I was left without clear information. When I sought to cancel my order and request a refund due to this uncertainty, I was informed that neither was possible. To add to the confusion, I was later told the order was dispatched, but it never reached me. As a customer, this situation is quite distressing. My money has been taken, but I've neither received the service promised nor the item I paid for. While I understand that mistakes happen, the lack of clear communication and resolution from Lampsy has been disappointing. I had high hopes for my experience with this company but based on this incident, I cannot in good faith recommend their service. I hope this feedback is taken constructively and that future customers will see improvements in service reliability and communication.”

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Posted 5 months ago

“It’s a nice looking light and it works”

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Posted 5 months ago

“The team at Lampsy have been amazing, especially Gayle in customer services who went above and beyond to help me with my queries. Thanks Gayle!”

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Posted 5 months ago

“Excellent service and product, thank you!”

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Posted 5 months ago

“Good product”

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Posted 5 months ago

“Very pleased with my lamp. I wanted something with an art deco feel for my kitchen and this fitted the bill perfectly. It is well made, sturdy and stylish. Delivered on time and safely packaged. No complaints at all.”

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Posted 5 months ago

Lampsy is rated 4.3 based on 1,320 reviews