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Lampsy Reviews

4.2 Rating 1,499 Reviews
79 %
of reviewers recommend Lampsy
4.2
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Read Lampsy Reviews
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Phone:

0333 577 2200

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Lights Very nice item looks fantastic
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Posted 4 months ago
Very good Does exactly as they say on the box Perfect
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Posted 4 months ago
Looks stunning for a fantastic price. I am over the moon with my new lights! (free rhyming slogan, on me👍)
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Posted 4 months ago
Good service
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Posted 4 months ago
Competive price when compared and dleivery on time
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Posted 4 months ago
Really pleased with these bedside lamps. Look beautiful, easy to adjust the angle of the light and easy to put on the wall.
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Posted 4 months ago
Great advice, prompt delivery.
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Posted 4 months ago
First electrician refused to install this light fitting due to lack of earth bounding. I requested the second electrician as I thought the first one might have been awkward. Second one commented the same and suggested to add an earth bounding but @ my own risk ! As not having an earth bounding is against UK regulations. Not sure how this can be sold in UK. I almost spend same amount I paid the fitting on electricians to rectify a fault on light at my own risk. So disappointing.
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Posted 4 months ago
Hello Yousef, I'm really sorry that you have had trouble with the installation of your lights. Are you able to reach out to me directly at lynn@lampsy.com so I can look into this for you? I can confirm that the lights that you ordered are approved for use and widely sold in the UK. Kind Regards, Lynn
Posted 4 months ago
I've not recieved part of my order. The lamps arrived over a week ago and I'm still waiting on the bulbs.
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Posted 4 months ago
Hello Nicole, I'm really sorry to hear this. Are you able to reach out to me directly at lynn@lampsy.com? I would be happy to get this sorted for you. Kind Regards, Lynn
Posted 4 months ago
Love the lights, arrived on time and well packed. Only worry at first was the weight of them. The metal at the bottom is solid Steele so very heavy .
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Posted 4 months ago
The lamps were late which I was told was due to bad weather. It’s a small company and I let this go, although would have liked much more unsolicited communication from them if this was the case. The Labrador lamp is attractive and of a good weight, the Ray desk lamp is of good quality. The problems were with the Paradox floor lamp where the height comes in screw together sections which you join yourself. The thread in the middle was badly bored and only a centimetre long so the lamp bent in the middle of the stem. This looks to be to save transport costs but is poor for the price. We fixed it by buying some steel tubing, dismantling it and building a sleeve round the joint. There was little point in returning it as this is a manufacturing/ cost issue so a replacement would be the same. It’s a small company and I’m happy with two out of three of my lamps but think that buying and quality control could be tightened up.
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Posted 4 months ago
Hello Susanna, Thank you for your helpful and informative feedback. I really appreciate you taking the time to provide these details, it will be very useful for us going forward. We want you to be really happy with the lights you purchase from us. If you could email me directly at lynn@lampsy.com I would be happy to look into the issues you described with the Paradox floor lamp. We would love to get this resolved for you. Kind Regards, Lynn
Posted 4 months ago
The light fittings I purchased are of good quality, compared to some of the Chinese imports I purchased through similar websites. Delivery was quick. Overall, happy with my experience.
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Posted 4 months ago
Pleased to receive the lamp. Look forward to using it in the garden when the weather warms up.
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Posted 4 months ago
All good, ordered on line, at a great price and delivered in sturdy packaging a couple of days later.
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Posted 4 months ago
Superb, bright & stylish lamp with good battery life. Very flexible, with or without a tripod and in the house or out in the garden. Absolutely love it!
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Posted 4 months ago
Great service Great items Great sale prices, will be looking again when I move would 100% recommend
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Posted 4 months ago
All good, items packded well, and quickly delivered, and a great price, Thankyou.
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Posted 4 months ago
Very disappointed as didn’t receive in time for special birthday, but when we gave him the lamp he was very pleased with it
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Posted 4 months ago
Hi Jean, I am sorry that the delivery missed a special birthday, I completely understand how disappointing this can be. However I am glad that the recipient was happy with the lamp. Kind Regards, Lynn
Posted 4 months ago
I ordered on a Monday expecting dispatch within a day or so. The didn’t bother dispatching the goods for a further 7!days and the delivery took a further 3. They thought this was acceptable. If I’d known they weren’t going to send the goods for ten days I’d have ordered from elsewhere. Beware
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Posted 4 months ago
Hello James, I completely understand that this must have been very frustrating. I am really sorry that delivery took much longer than it should have. Please be assured that this is not the standard that we aim to deliver. I really hope that despite this, you are happy with the items you received. Kind Regards Lynn
Posted 4 months ago
Arrived in good condition
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Posted 4 months ago
Lampsy is rated 4.2 based on 1,499 reviews