Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.26

4.3 Rating 1,429 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,429 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My lamp has been delivered with a cracked glass shade and despite several emails, Messaging service contacts and Shop notifications absolutely no response received whatsoever.”

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Posted 13 hours ago

“Very competitive price.”

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Posted 2 days ago

“We had ordered to lights but unfortunately one was broken but Lampsy dealt with the return without any problems and we now have the two lights which we are very pleased with.”

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Posted 3 days ago

“A very stylish lamp that looks great”

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Posted 4 days ago

“Great Light, Arrive on time easy to set up, works a treat”

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Posted 4 days ago

“Shocking lack of customer service. They claimed to have no knowledge of my order and then, after weeks, it arrived but only after i had ordered again. Now, not needing the new order, i am trying to return is and get a refund but no luck. Horrid service, do not use. No telephone number to be found.”

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Posted 5 days ago

“Absolutely shocking. 3 main issues. Lampsy state items are in stock. They are not. They will send you an email several days after you have ordered and state there is a stock discrepancy. 2. Over 10 days later we got an email saying our item has been dispatched - it’s now been 4 days and still no item. 3. There is zero customer service. Calls - you can leave a message but no one returns call. Do NOT use this company.”

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Posted 1 week ago

“Great service - great prices - just use them - they are top notch.”

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Posted 1 week ago

“Very good product well made quality product. Works perfectly. Not cheap but worth the money compared to others”

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Posted 1 week ago

“Item came when it was due. Very pleased”

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Posted 1 week ago

“Very pleased with the prompt service shipping the items, and the response to my comment about the bulbs. Pleased with the items ordered as well”

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Posted 1 week ago

“Gorgeous kettle lamp - love it!. Excellent quality. Lampsy order service and delivery were great too.”

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Posted 2 weeks ago

“I absolutely love the lamps, great quality and would definitely recommend.”

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Posted 2 weeks ago

“Extremely happy with our recent order of a white version of this stylish design having bought two of the grey two years ago. They certainly look quality and the delivery was very quick.”

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Posted 2 weeks ago

“We purchased two Ellen To-Go rechargeable table lamps which we are very pleased with unfortunately one was faulty but a return label was provided by Lampsy at their cost and we will shortly be receiving a replacement.”

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Posted 2 weeks ago

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Posted 2 weeks ago

“Brilliant service and stunning light 🤩”

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Posted 2 weeks ago

“Good price and delivered on time. Highly recommended”

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Posted 2 weeks ago

“Despite the stated delivery terms of 3-5 days, it took two weeks to deliver the ordered goods. Over that time, there was no communication from Lampsy to provide updates or reasons for any delay. Calls to thier contact number and emails to thier customer support email address went unanswered. Over the course of the order, Lampsy removed thier phone contact details from the website. The only channel that worked was the chat facility on the website. updates from the CS team via chat gave differing and unreliable information”

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Posted 3 weeks ago

“Not set it up yet, but it looks great and well made. It will fit perfectly where we wanted to put it. Great price for a great look.”

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Posted 3 weeks ago

Hi Emmanuel, I'm so pleased to hear this, thank you for your review! Kind Regards, Lynn

Posted 3 weeks ago

Lampsy is rated 4.3 based on 1,429 reviews