Login
Start Free Trial Are you a business?? Click Here

Lampsy Reviews

4.3 Rating 1,429 Reviews
80 %
of reviewers recommend Lampsy
4.3
Based on 1,429 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Lampsy Reviews
Visit Website

Phone:

0333 577 2200

Write Your review

My lamp has been delivered with a cracked glass shade and despite several emails, Messaging service contacts and Shop notifications absolutely no response received whatsoever.
Helpful Report
Posted 3 hours ago
Very competitive price.
Helpful Report
Posted 1 day ago
We had ordered to lights but unfortunately one was broken but Lampsy dealt with the return without any problems and we now have the two lights which we are very pleased with.
Helpful Report
Posted 2 days ago
A very stylish lamp that looks great
Helpful Report
Posted 3 days ago
Great Light, Arrive on time easy to set up, works a treat
Helpful Report
Posted 3 days ago
Shocking lack of customer service. They claimed to have no knowledge of my order and then, after weeks, it arrived but only after i had ordered again. Now, not needing the new order, i am trying to return is and get a refund but no luck. Horrid service, do not use. No telephone number to be found.
Helpful Report
Posted 4 days ago
Absolutely shocking. 3 main issues. Lampsy state items are in stock. They are not. They will send you an email several days after you have ordered and state there is a stock discrepancy. 2. Over 10 days later we got an email saying our item has been dispatched - it’s now been 4 days and still no item. 3. There is zero customer service. Calls - you can leave a message but no one returns call. Do NOT use this company.
Helpful Report
Posted 1 week ago
Great service - great prices - just use them - they are top notch.
Helpful Report
Posted 1 week ago
Very good product well made quality product. Works perfectly. Not cheap but worth the money compared to others
Helpful Report
Posted 1 week ago
Item came when it was due. Very pleased
Helpful Report
Posted 1 week ago
Very pleased with the prompt service shipping the items, and the response to my comment about the bulbs. Pleased with the items ordered as well
Helpful Report
Posted 1 week ago
Gorgeous kettle lamp - love it!. Excellent quality. Lampsy order service and delivery were great too.
Lampsy 5 star review on 29th November 2024
Helpful Report
Posted 2 weeks ago
I absolutely love the lamps, great quality and would definitely recommend.
Helpful Report
Posted 2 weeks ago
Extremely happy with our recent order of a white version of this stylish design having bought two of the grey two years ago. They certainly look quality and the delivery was very quick.
Helpful Report
Posted 2 weeks ago
We purchased two Ellen To-Go rechargeable table lamps which we are very pleased with unfortunately one was faulty but a return label was provided by Lampsy at their cost and we will shortly be receiving a replacement.
Helpful Report
Posted 2 weeks ago
We purchased two Ellen To-Go rechargeable table lamps which we are very pleased with unfortunately one was faulty but a return label was provided by Lampsy at their cost and we will shortly be receiving a replacement.
Helpful Report
Posted 2 weeks ago
Brilliant service and stunning light 🤩
Helpful Report
Posted 2 weeks ago
Good price and delivered on time. Highly recommended
Helpful Report
Posted 2 weeks ago
Despite the stated delivery terms of 3-5 days, it took two weeks to deliver the ordered goods. Over that time, there was no communication from Lampsy to provide updates or reasons for any delay. Calls to thier contact number and emails to thier customer support email address went unanswered. Over the course of the order, Lampsy removed thier phone contact details from the website. The only channel that worked was the chat facility on the website. updates from the CS team via chat gave differing and unreliable information
Helpful Report
Posted 3 weeks ago
Not set it up yet, but it looks great and well made. It will fit perfectly where we wanted to put it. Great price for a great look.
Helpful Report
Posted 3 weeks ago
Hi Emmanuel, I'm so pleased to hear this, thank you for your review! Kind Regards, Lynn
Posted 3 weeks ago
Lampsy is rated 4.3 based on 1,429 reviews