This is first time we used LampShopOnline and the last! Complete and utter nonsense from your customer services. Ordered around £800 worth of goods guaranteed for next day delivery and it didn’t all arrive. Had to keep chasing and then requested for a refund of the carriage which was done and nothing else to compensate for the fact that we had to get our electrician in twice to install out lighting due to a 4/5 day delay from your end!! Sharon did apologise and kept repeating she had refunded the carriage like it was such a major deal £4.16!! Thank you for providing a rubbish service and for creating more work for us.