LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.61

4.6 Rating 13,617 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 13,617 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First and last time I will use lampshop on line 3delivereries before I finally received a lamp that was not smashed not a good impression for a new company”

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Posted 6 months ago

“Had to ask for a refund because after I paid for next day delivery, I was then told that the item hasn’t even arrived in the country yet! Load of rubbish”

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Posted 6 months ago

“Both light where broken”

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Posted 7 months ago

“I received my order of two fluorescent tubes which I ordered from LampShop Online.One tube was completely broken into two pieces. So it's like I pay for two items but I got only one.It's very disappointing.”

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Posted 7 months ago

Good Morning, We are sorry to hear this, Would it be possible for you to get in contact so that we can rectify this, 0113 887 6270 Kind Regards, Customer Services

Posted 7 months ago

“The light is completely smashed on arrival. Had to reschedule deliver to a different address due to it saying a signature was required then found the package delivered the following day to the original address and no one had signed for it, signs of forceful damage and the light completely smashed. FedEx tracking says someone signed called R.White with no-one living in the house woth a name starting with R and the surname incorrectly spelt. I can only assume not only has the delivery driver treated the package terribly they have also forged a signature in an attempt to say it was delivered OK. Now I'm picking up tiny pieces of broken light from my floor in the hope that my young children don't end up getting cut. So not great.”

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Posted 8 months ago

“I am still waiting for a reply to my email so that I can order.”

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Posted 8 months ago

Good Mornin Maurice, I'm sorry to hear you have yet to receive a reply, Would it be possible for you to call on 0113 8876270 so that we can assist you? Kind regards, Customer Services

Posted 8 months ago

“Arrived late even when paid the extra & within the time frame for next day. Got refunded the 1st class postage but hey cancelled the job so not happy as a company. One of the light was damaged.”

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Posted 8 months ago

“Next day delivery never materialised, they never answer the phone”

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Posted 8 months ago

“My order has not yet arrived. In spite of your web site saying that this product was in stock it has taken several weeks for you to dispatch it.”

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Posted 8 months ago

“Awful unfortunately. Ordered a bulb almost 2 weeks ago, paid extra for next day delivery and still haven't received the order. Rang and enquired and was told that the delivery charge would be refunded, which it hasn't.”

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Posted 9 months ago

“The Wrong Lamps were sent”

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Posted 10 months ago

Good Afternoon, Would it be possible for you to contact us on 0113 887 6270 so that we can discuss this Kind Regards, Customer Service

Posted 10 months ago

“Terrible, took weeks for three bulbs to turn up. Will use amazon next time.”

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Posted 11 months ago

“Sent me the wrong one I showed them that it was the wrong one and they denied even tho I shown evidence of that and still they wouldn’t do anything and lied to me many times. Shocking”

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Posted 1 year ago

“I complained about the light bulbs not working and my queries were left unanswered.”

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Posted 1 year ago

Good Afternoon, I'm very sorry to hear that you have a faulty item. Please contact us on 0113 887 6270 or email help@lampshoponline.com quoting your order ref, and we will assist further. Kind regards Katie Breslin Customer Service Advisor

Posted 1 year ago

“I can't tell you what my item is like,I haven't received it yet! Richard Munden”

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Posted 1 year ago

“unfortunately one of the frames was damaged”

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Posted 1 year ago

Hi Nicholas, Apologies for any inconvenience with this order. If you haven't already, please contact our customer service team and we will replace any damages as quickly as possible. LampShopOnline Team

Posted 1 year ago

“please edit sales invoice ASAP”

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Posted 1 year ago

“Wrong tubelights sent in, returning I wanted T8 840 tube not these short ones- please send correct length ones, Thanking you, rao”

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Posted 1 year ago

Hello Sainath, Unfortunately the wattage determines the length of the tube so I fear you may have ordered incorrectly. 'T8' Refers to the diameter of the tube and '840' is just the colour reference. If you want to get in touch with our team and we will be able to confirm the correct option for you. Lampshoponline Team.

Posted 1 year ago

“I purchased next delivery. The item didn’t arrive on time so I had to source an alternative from another supplier. I requested cancellation on two occasions but they ended up delivering a week after order. Despite requests they have not reimbursed me and do not respond to emails.”

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Posted 1 year ago

“Ordered lamp on Sunday 26th Feb. Stated to expect delivery Thursday 30th Now 4th March . No communication no delivery”

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Posted 1 year ago

LampShopOnline is rated 4.6 based on 13,617 reviews