lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,974 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasure to do business with general lamps , requested out of date fluorescent lamps and GL sourced the lamps and delivered accordingly. GL went out their way to find specific lamps , which was greatly appreciated”

Helpful Report

Posted 1 year ago

“I was impressed with the product and the info on the website and the whole experience. I shall be ordering more in future from you !”

Helpful Report

Posted 1 year ago

Hello Colin! That is brilliant news we are so very grateful you feel this way and even more grateful to have you as one of our customers! Merry Christmas and a happy new year! General Lamps

Posted 1 year ago

“Excellent customer service, quality product at a good price & shipped in a timely manner. Will use again and recommend 👌”

Helpful Report

Posted 1 year ago

“Excellent service as received with my previous orders.”

Helpful Report

Posted 1 year ago

“Very good service goods arrived well packaged and I am pleased with my purchase.”

Helpful Report

Posted 1 year ago

“Easy to find sent the lamps almost immediately hoping the quality is as good as the delivery”

Helpful Report

Posted 1 year ago

“Helpful and efficient”

Helpful Report

Posted 1 year ago

“Twice they have messed up my order, now a week after original delivery and still havent received my missing items,they di however send the wrong item after promising to send the two missing items, now have an extra bulb o dont need and two missing bulbs i do need phones straight to a machine and they take days to answer emails”

Helpful Report

Posted 1 year ago

Hi James, We are very sorry , we made a mistake with your order and sent a wrong item. Our customer services team have assured me that the correct lamps where sent yesterday and will be delivered on an overnight service to reach you today. Once again I am very sorry for our mistake

Posted 1 year ago

“On time working well”

Helpful Report

Posted 1 year ago

Hi Matthew, Good to hear thankyou for the positive review Support team

Posted 1 year ago

“Good product, satisfied customer”

Helpful Report

Posted 1 year ago

“Ordering was very easy to do found the light bulbs that I was looking for and the parcel was intact and fitted very pleased with the product”

Helpful Report

Posted 1 year ago

“May I begin by saying that this is an apology to General Lamps Limited. I thought that this was the company which sold me a ballast which did not work. That is a different matter with a different company. General Lamps Limited sold me 2 fluorescent strip lights, which unfortunately for me, due to that dud ballast means that I have not yet had a chance to use the fluorescent strip lights. When the new ballast has arrived and has been fitted, then I will return to give a review of the lights. I have written this as I said previously, as an apology to General Lamps Limited.”

Helpful Report

Posted 1 year ago

“Provided the products needed at a fair price and were delivered well packaged on a timely basis”

Helpful Report

Posted 1 year ago

“Got the exact somewhat obscure bulb I needed at a fair price. It was packaged very carefully (avoiding any possibility of breakage). Would have like to have the option to use Apple Pay to check out more easily.”

Helpful Report

Posted 1 year ago

“Great customer service”

Helpful Report

Posted 1 year ago

“Very helpful staff member, Peter, who knew better than me what I needed once I explained what I was looking for. Arrived in a few days and everything now working normally with new LED tubes in kitchen.”

Helpful Report

Posted 1 year ago

“Fast delivery and light bulbs are ideal.The only thing was I opted for Free Delivery thinking it would just take longer when in fact it meant store pickup and we are nowhere near the shop so I had to ring and.pay postage separately. Quickly sorted but something to notice when ordering.”

Helpful Report

Posted 1 year ago

“Thank you. Very politely delivered by Royal Mail. Fragile contents beautifully wrapped; no risk taken!”

Helpful Report

Posted 1 year ago

“Too late .. my parcel has arrived 3 month later from order placed… and poor costumer service!”

Helpful Report

Posted 1 year ago

Hi Carlos, 2D lamps have been banned under Rohs regulations so they have been very difficult to source especially in colour 82. I can see that our service team has contacted you and agreed on colour 86 as an alternative. I am sorry for the delay Carlos , hope everything is now OK Regards Support

Posted 1 year ago

“Great price. Very happy with service.”

Helpful Report

Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,974 reviews