lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,586 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I'd ordered fluorescent light from another company which arrived broken twice. Lamps on Line's packaging was fantastic and new light works perfectly”

Helpful Report

Posted 1 month ago

“Genuine product delivered quickly and well packed. Thank you”

Helpful Report

Posted 1 month ago

“Lamps came quickly. Well packaged.”

Helpful Report

Posted 1 month ago

“Brilliant service. So helpful”

Helpful Report

Posted 1 month ago

“My purchase was delivered at the agreed time. It was a fluorescent tube. It was well packed - securely. It was installed quite quickly. It produced a good bright light - better than the old tube it replaced. However, the light did not go on immediately when switched on. It took about 13 seconds to light up. It needed a small gadget that was not included in the order. This is a starter that has to be screwed in. We have tried to buy such a thing from another shop but they did not have one in stock.”

Helpful Report

Posted 1 month ago

“excellent ,quick service and very helpful! thankyou”

Helpful Report

Posted 1 month ago

“Excellent service, will be using again in future for any bulb requirements.”

Helpful Report

Posted 2 months ago

“Excellent! Fast and safe delivery in the EU. Correct price. Satisfied.”

Helpful Report

Posted 2 months ago

“Very good website very easy to order and delivery was quick with no problems. Would use them again.”

Helpful Report

Posted 2 months ago

“I have placed orders in previous years and was impressed by the company's courtesy in communications and promptness in fulfilling same in a timely manner. I failed to have the same level of experience with my latest order. Hence, the two stars.”

Helpful Report

Posted 2 months ago

Hi Amos, We are really sorry to hear this . It looks like this item was unfortunately out of stock when you placed your order. Halogen lamps are now difficult to source due to the EU ban on halogen bulbs so when we are out of stock it can take a little while to replace them as we have to source from within the EU. We do show stock levels on our website so that it is clear when we dont have stock . We also set a pop up to appear before you make payment to let you know goods are not in stock when you place your order Please let us know when you are going to buy again and I will send you a discount code to cover for any inconvenience

Posted 2 months ago

“Very good service good product, will definitely recommend this company”

Helpful Report

Posted 2 months ago

“Second time using this company! Excellent service both times.”

Helpful Report

Posted 2 months ago

“Very good and reliable company”

Helpful Report

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

“Excellent service and packaging for safe delivery thanks for your help Cheers John”

Helpful Report

Posted 2 months ago

“Ordered the oven bulbs on a Monday delivered Thursday being bulbs they were really well padded so no damage really good service”

Helpful Report

Posted 2 months ago

“My order was not suitable for me. The return customer service team were very good so this has given me confidence to use again. Thanks B.”

Helpful Report

Posted 2 months ago

“Excellent service well packed and delivered In in good time”

Helpful Report

Posted 2 months ago

“Thank you,very good service.”

Helpful Report

Posted 2 months ago

“I am happy with service I will place another order soon. Thank you.”

Helpful Report

Posted 2 months ago

lamps-on-line-com is rated 4.5 based on 1,586 reviews