lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.48

4.5 Rating 1,685 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“irdering & delivery all went very smoothly and a quick delivery”

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Posted 1 month ago

“You stocked the weird light I needed and shipped it to me much more quickly than I expected despite low shipping cost. It arrived in perfect condition despite being large and fragile. I’m glad you sent me the request for feedback because I actually wanted to for once. Very happy.”

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Posted 1 month ago

“Had a problem with an old light which did not work in my batch. Did contact customer service but they seemed to think I mixed up my old tube with there new one. Sent pictures of what I received yet they couldn’t not believe it was there fault I ended up not bothering to keep emailing them So dissatisfied with the outcome and wrote off the cost of 1 tube Having been in business myself. You sometimes just have to bit the bullet and except what your customer says has happened weather it true or not Would I return possibly not They need to check goods before despatch even if that means taking a tube out of its sleeve to make sure the correct items inside”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“The service was very good. The fluorescent bulb I ordered arrived in time. I was concerned about its protection since it was about 150 cm long, but it was very well protected from damage. Thank you very much.”

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Posted 1 month ago

“Lamps delivered on time and well packaged so in perfect condition Thank you”

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Posted 1 month ago

“Ordered a replacement for an old Osram halogen bulb. The new item seems really good. Great quality of light. Looks well made. Well packed. Shipped quickly.”

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Posted 1 month ago

“Easy to use, stuff arrived on time. Happy to use again.”

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Posted 1 month ago

“Very good, thanks”

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Posted 1 month ago

“Great service and products.”

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Posted 1 month ago

“I enquired about the availability of a light tube on the telephone. The man who answered my call was really helpful, explained what I needed and how to order it. Excellent service. I decided to make an order online. The order was easily made. Communication by email about the progress of the order was excellent from the start. When it arrived on schedule the delivery guy was really friendly and the packaging was fantastic. I was a bit wary of ordering a light tube through the post but there was no need to worry at all. Excellent transaction from start to finish. NK”

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Posted 1 month ago

“Prompt delivery. Excellent packaging to prevent damage in transit.”

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Posted 1 month ago

“Absolutely excellent experience. Gerry was brilliant and responded very quickly to each message.”

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Posted 1 month ago

“Good service and I got exactly what I needed.”

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Posted 1 month ago

“Exactly what I needed, all delivered on time and well packed and everything works. Very pleased and will use again. Many thanks.”

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Posted 1 month ago

“Delivered order on time and as requested”

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Posted 1 month ago

“A little slow getting parcel, but customer helpline fine.”

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Posted 1 month ago

“I was very pleased with my purchase it was delivered quickly and on time I would definitely use lamps-on-line again.”

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Posted 1 month ago

“Very good products”

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Posted 1 month ago

“I’m still waiting for my order”

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Posted 1 month ago

Hi Gemma Your order states " collection from General Lamps" goods have been here for two weeks awaiting collection. Please advise further Regards Support

Posted 1 month ago

lamps-on-line-com is rated 4.5 based on 1,685 reviews