lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.46

4.5 Rating 1,540 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service and perfect items”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Easy to use website, the item was well packaged and delivered very quickly. I was very impressed with the service and would use again.”

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Posted 1 month ago

“Professional and helpful”

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Posted 1 month ago

“Great service and a multitude of new and hard to get lamps.”

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Posted 1 month ago

“No complaints. Kept informed on delivery . Excellent service.”

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Posted 1 month ago

“The light bulbs I ordered were not in stock. They did not tell me this and sent an alternative which retailed at a lower price and did not work properly in my lamp. I contacted lamps-on-line and they firstly asked for a photograph to prove that the lamps were different from those odered, then eventually after 4 phone calls admitted that they did not stock the lamps I had ordered. I asked for a full refund and they reluctently issued a returns label, so I sent them back. However the cost of the 2 light bulbs and postage was £31.94 but they only refunded me £26.95. I ma VERY dissatisfied.”

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Posted 1 month ago

Hi Maggie, Thank you for alerting us to this . I will speak with our service team to establish what has happened here and if you have been in anyway been refunded less than you should have we will of course raise an additional credit on your card Best Wishes Sales

Posted 1 month ago

“Delighted with purchase of light bulbs which arrived quickly in pristine condition.”

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Posted 1 month ago

“Easy to order at a sensible price and delighted with speed of delivery.”

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Posted 1 month ago

“Really good service,well packed ,fast delivery, I would recommend this company 👌”

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Posted 1 month ago

“I was pleased to be able to find these short fluorescent lights. They are fine, thank you”

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Posted 2 months ago

“Quick, easy and very cheap! Very happy with purchase.”

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Posted 2 months ago

“It wasn't easy to find a place that still sells incandescent light bulbs - a MUCH healthier option compared to LED ones. They all arrived well-packaged and working well. The only reason it is not 5* is the lack of communication. I would have preferred some updates while I was waiting for the delivery which took a bit longer than expected. Otherwise great to have a company like this on the market.”

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Posted 2 months ago

“Hi great customer service sent a email re my jukebox to see if they could renew my light tube came back very quickly with a updated tube now in and working well thanks to all Charlie”

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Posted 2 months ago

“Very well pack but courier used delivery was not to the 9 th July Royal Mail s always quicker to Orkney”

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Posted 2 months ago

“The two tubes I ordered are uo and working,all good,I did send an e-mail to say that everything was OK but, along with another e-mail I sent nobody replies,such a shame,not good for customer experience”

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Posted 2 months ago

“Arrived bang on time and perfectly packaged. Thank you!”

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Posted 2 months ago

“Thanks for a prompt service”

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Posted 2 months ago

“Have dealt with General Lamps previously and have always received good service. The lamps I order are usually for outdated fittings but they can always supply them at reasonable prices.”

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Posted 2 months ago

“Easy to find the lamp I needed even though it was not available on several other lamp websites. Arrived reasonably quickly and very well packaged. A bit pricey but what isn't nowadays? Will use again when I need unusual lamps.”

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Posted 2 months ago

lamps-on-line-com is rated 4.5 based on 1,540 reviews