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lamps-on-line-com Reviews

4.5 Rating 1,872 Reviews
87 %
of reviewers recommend lamps-on-line-com
4.5
Based on 1,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read lamps-on-line-com Reviews
ordered 6 lamps. Infoed that there were only/. Sent five. Found that they did not fit. My fault. Asked to exchange them -- no reply and no refund for the 6th.
Helpful Report
Posted 2 months ago
Value for money products,excellent service,prompt deliveries
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Posted 2 months ago
Order arrived earlier than originally promised. Two LED tube lights were well packaged. Replacement for original fluorescent lights and have operated well.
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Posted 2 months ago
My order arrived promptly and was very well packaged. I like the fact that it is easy to contact the firm by phone if necessary.
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Posted 2 months ago
I phoned for some advice on replacing an old 5ft gas filled strip light/tube bulb for my elderly mum. Received exactly the information I needed and more from a polite and friendly gentleman representative. Items arrived well packaged, fitted, working perfectly and mum very happy. Would definitely use again and very many thanks.
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Posted 2 months ago
Bought replacement bulbs for an existing fluorescent underlighter system. Believed from site I would have a successful purchase of same size non fluorescent bulbs but they did not light. Still in contact with lamps on line to find a solution.
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Posted 2 months ago
Great quality products and well wrapped for transit.
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Posted 2 months ago
I have ordered through General Lamps before and have always found it very straightforward to find, and then order, what I require, which is then delivered very quickly and efficiently. Not over-packaged but very safe and secure, bearing in mind the delicacy of the items.
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Posted 2 months ago
Delivery could be tracked and delivered safely 👍😁
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Posted 2 months ago
Great service!!, package arrived in good time and easy to track delivery with regular updates. Very happy with purchase. Hope to purchase again!! Thank you.
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Posted 3 months ago
lamps were delivered to completly the wrong address and only arrived by the goodwill of a resident a lon way away.
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Posted 3 months ago
very good!
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Posted 3 months ago
Very good products supplied. Excellent customer service.
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Posted 3 months ago
prompt delivery and dealt with my incorrect order and credit without issue. Good service.
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Posted 3 months ago
The product I wanted was in stock and was delivered within the timescale given. It was easy to find and order the item on the website.
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Posted 3 months ago
Lamps ordered were fine but there was a long (one month) delay in delivery of which I was not informed until I queried their non-arrival. I got a prompt response but it would have been better to let me know. I am happy with my purcahse and will order fronm GL again,
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Posted 3 months ago
Clear coumnication and prompt delivery. I am very happy with teh quality of their product
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Posted 3 months ago
Ordered a difficult to find (these days) mini fluorescent and it arrived safely and undamaged and works perfectly.
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Posted 3 months ago
Gerry was very knowledgable and happy to provide sensible practicable advice. Ordering process was simple, we were kept informed and the goods arrived in a timley manner and well packaged.
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Posted 3 months ago
A very unusual experience. I ordered the light bulbs; quite expensive with the delivery charge; and then nothing happened. Several weeks later I sent an email asking when my order would arrive, but again nothing happened. I gave up and bought some bulbs elsewhere. Then, out of the blue about 6 months after the original order, i received them. No explanation. It's as iif they consider this to be normal service.
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Posted 3 months ago
lamps-on-line-com is rated 4.5 based on 1,872 reviews