lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,586 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went well from ordering to delivery . I was kept informed throughout.”

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Posted 1 month ago

“Slow, poor communication, product not true to item description when it arrived over a month after purchase”

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Posted 1 month ago

“The bulbs were easy to order and came quickly, ideal light level along with the warmth of the light itself.”

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Posted 1 month ago

“Very good unit ,well made for the price ,easy to fit ,so overall very happy with this purchase hence the 5 star rating. Delivery was very good.”

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Posted 1 month ago

“Very helpful but let down by the courier dumping the parcel behind the bins in the rain.”

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Posted 1 month ago

“Easy to deal with, prompt response and value for money. Very happy.”

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Posted 1 month ago

“Excellent service, arrived promptly well packed and as ordered.”

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Posted 1 month ago

“Great service, speedy delivery, excellent product.”

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Posted 1 month ago

“Initial postage of order was good, well wrapped and protected. However, unfortunately one lamp broken, which was replaced. The replacement has blown already after 2 days. So not sure about the quality of tubes supplied.”

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Posted 1 month ago

“Excellent service from this company regarding delivery of six 4' thin fluorescent tubes. Very well packed and all appear to be undamaged although have only needed to fit one of them currently. Price was reasonable considering they were the less popular 'daylight' ones.”

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Posted 1 month ago

“On Sept 3, I got a notice saying "Your Shipment #100224533 for Order #100224533 has shipped." I still have not received the shipment.”

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Posted 1 month ago

Hi Henry, Yes thats right your goods have been shipped but you are in the USA so it will take a while for your delivery . we are not a US based company we are in the UK Regards Support

Posted 1 month ago

“Well packed and arrived on time, would reccomend”

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Posted 1 month ago

“Excellent product fast delivery great price”

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Posted 1 month ago

“Excellent service. Very helpful customer services and quality goods. Thank you”

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Posted 1 month ago

“The fluorescent tube received was well packaged. However, disappointed by paying £15 for the next day delivery. When ordered on Friday a.m. I was expecting delivery on the Saturday. It was delivered on Monday. The shipping description was misleading saying next day delivery, should’ve said next business day. A waist of £15 😟.”

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Posted 1 month ago

Hi David, Unfortunately you placed your order too late for next day delivery. We do make it clear that our deliveries are monday to friday and that we have a cut off of 3pm for next day delivery

Posted 1 month ago

“ITEM QUALITY VERY POOR ,THEN DONT CARE I AM RAISING MY CONCERN, THEY DONT CARE ' they don't take return ' I loose lots money ' item all wast ' we can't use its poor quality”

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Posted 1 month ago

“It was absolutely perfect. Thank you for getting me exactly what I ordered and wanted. Tried other platforms for months and they had it wrong . I’m very thankful that’s why I took my time to give this review.”

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Posted 1 month ago

“I was looking for fluorescent bulbs which cannot be bought in store any more and found exactly what I needed on the website. The ordering process was very easy and the product description was spot on so I knew I was ordering the correct size and fitting for my needs. The product arrived in good time too.”

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Posted 1 month ago

“Ordered two low energy halogen 240V 70W E27 light bulbs 4/7/25 as replacement + one spare for bathroom fitting. Arrived safely and checked both worked ok, but the one I left in failed last night(lasted 8 weeks). Phoned customer service and was told halogens don't come with any warranty...nor would they send any replacement or refund as it's past their 14 day limit. Asked what bulbs do come with a warranty and she didn't know!”

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Posted 1 month ago

Hi Mark, Filament bulbs don't come with a warranty due to the nature of failure of a filament bulb . Some lamps can fail early but others will last well past the average rated life stipulated by the manufacturer. If warranty is important to you all of our LED lamps come with a 2 year warranty and offer excellent value for money. When you are ready to place your next order please give us a quick call and we will let give you a discount to compensate for your disappointment Regards - Technical sales

Posted 1 month ago

“Quick and efficient service”

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Posted 1 month ago

lamps-on-line-com is rated 4.5 based on 1,586 reviews