Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 6,055 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 6,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted what I purchased and they gave me a refund instead”

Helpful Report

“Ordered 3 mini kodiak post lamps on 21/06/20, website showed these were in stock. I’ve still not received these, had to chase lamps2udirect twice to be told still awaiting delivery from supplier. Terrible service”

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“Ordered item for a gift that was available on website only to get an email to say it ws out of stock and order could not be fulfilled. Disappointing.”

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“Product never arrived!”

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“Still waiting a month later . The”

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“Returned product as instructed by recorded delivery nearly two weeks ago, still awaiting refund !!”

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“It’s 10 days now and I haven’t received my order yet!”

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“i am still waiting on a refund which was promised weeks ago following the sending of a product which had been shown as no stock promising an immediate refund after which i made a purchase from elsewhere.”

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“Today is the 21st still haven’t received them and order in may”

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“The electric tube delivered does not work”

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“Support workers are arogant, awful customer service”

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“Ordered May 8th, as of May 21st, not delivered!”

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“Not received item”

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“Never received the lamp. I sent email asking when was my lamp going to be delivered to be told they didn't have the lamp I ordered yet they had taken the money but in there defence they did refund me but I shouldn't 9f had to chance them in the first place.”

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“Very poor. The elastic ear loops easily detach from the body of the mask despite careful handling.”

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“Very poor customer service, never use again.”

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“E-mailed you within 7 days of delivery re failure of bulb but to date have had no acknowledgment.”

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“very poor still not received our order after 6 weeks with no indication of when delivery will be .”

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“I'm still waiting to receive my lamps even though the purchase was done 4 weeks ago. I've asked them what's going on and to provide an ETA but they haven't replied.”

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“They haven’t arrived yet!”

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Lamps2udirect.com is rated 4.5 based on 6,055 reviews