Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,564 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 16th August 2026

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had approx 4 purses from Lakeland leather, all the same design & not dissimilar to the purse I've just bought. however, previous purses have been a bit shorter, softer & had a zipped section between the section for coins & were priced under £25. this time I did not find anything that resembled past purchases which did not amuse. if the style of purse I've had numerous times before has been discontinued then the next time I need to replace my purse I won't even consider an alternative from Lakeland leather & will spend money elsewhere”

Helpful Report

“I have used this company a few times over the years,and can honestly I never had any problems good were always of a good quality and good value, Many thanks R B”

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“Great product - beautifully soft leather and great quality.”

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“I really like my phone bag. It's very well made and came quickly. I struggled with website to get the code for 10% off. But when I emailed customer service they were very helpful and quick to respond”

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“Good service but a pity one had to pay for postage”

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“My jacket arrived as promised. Everything about it is exactly what I wanted so I'm really pleased. The only downside was that, a day after receipt, Lakeland sent me a discount offer - 20% off leather jackets! Talk about rubbing the salt in.”

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“I am very pleased with the lovely leather cross body bag - the leather feels and looks good, and it's very well designed with so many useful pockets. I feel a bit mean about reducing the stars over packaging, and having looked up your site, I do understand the need for anonymity presumably to avoid it being stolen en route. However, it is a nice quality product and I do feel that your rather nasty cheap packaging (2 thin plastic bags) lets your brand down. A plain recyclable cardboard box or thick paper (see Seasalt bags) would look a lot better and would protect the product inside too. Currently, if something pierced that packaging en route, it would go straight through to the leather and scratch it.”

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“It’s a very useful iPhone/Purse but I wish it were no such stiff leather because that makes it hard to open and close the zip.”

Helpful Report

“Very pleased with the quality of the jacket I bought. The quality of the product deserves five stars. The same however cannot be said of the quality of service in your Southport store where the customer clearly comes second to the convenience of the staff. Hence my refusal to put money through their till and my online purchase.”

Helpful Report

“Quality excellent perhaps a little loose in fit but it will be fine to wear over more than just a t-shirt. Not really tested in this hot weather”

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“Nice purse, could have been a little more generous with the size of the card holder sections. Delivered promptly, good service as always.”

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“Very nice weekend leather holdall arrived on time very pleased with my purchase 😀”

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“A well-made leather holdall its size quite voluminous. As a weekend bag, it would have to be a long weekend . Good strong fittings. Smart looks. The leather is not as shinny as photos, but it is a good deep brown colour. Would like to have seen a additional strap across the zip. I think it will give me years o service.”

Helpful Report

“Ordered bag with a 10% promotional discount, which due to a glitch wasn't applied, however after a couple of emails I received tbe additional discount. The bag arrived within a few days is beautifully made but bulkier than I expected and wanted, so unfortunately will have to return.”

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“Found a tee shirt in the colour I was searching for and it arrived within a week.”

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“Quality as expected, good price and quickly delivered.”

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“Great! Except a couple days later they put 10% off sales items that I had just bought!! Really annoying.”

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“Packed beautifully and the quality is amazing and beautiful but unfortunately the jacket was too big. Quite expensive to return to have it tracked for safety”

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“The belt I ordered is of great quality. Good service and always like the items from Lakeland.”

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“I was impressed by the choice of goods on the website and ordered a navy blue leather bag. A bag was duly delivered, well packaged etc but, unfortunately it was a black one! I phoned regarding this matter, and was emailed a return label etc. i returned the black bag and eventually received the correct order. This is the reason for 4 rather than 5 stars. I am well pleased with my new navy blue bag.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,564 reviews