Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,563 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,563 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only problem is the zip is to long”

Helpful Report

“Pleased with the speed of delivery of 2 bags as well as the style and quality, however, the zips have proven to be a bit of a problem as the tail end on one bag was sticking up like a scorpion about to attack and the second bag the tail end was tucked in which which made closing the zip very difficult. I think the zips are too long.”

Helpful Report

“Scarsdale brown leather overnight bag. Very well made quality leather item. Not the greatest capacity but zips are very strong so stuffing it to the brim was fine. Shoulder strap very well made and easy to clip on and off. Would buy again.”

Helpful Report

“Product as described. Delivery unnervingly quick. BUT a bit more plastic packaging than strictly necessary.”

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“Items ordered are of very high quality despite the very good prices - shipment seemed a little slow with the "ready for shipment" notice on the account showing for a few days but no reason why - would not put me off buying again though as very happy with the quality of the leather and design of the bags i ordered - I shall be the envy of other travellers.”

Helpful Report

“Product as advertised”

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“Beautiful belt. Such high quality for the price. Wish there were measurements available in the size guide as well as UK standard sizes as the belt is on the small size. I might well have gone up a size with more information.”

Helpful Report

“My order was placed and arrived quickly and efficiently. I am very pleased with my jacket and it's quality. My reason for only 4 stars is because the care kit, which I ordered separately, indicated that Lakeland had a "Love your leather video' available online unfortunately this was not so. An email request was made and an explanation was given. So a plus for customer service but a minus for online information.”

Helpful Report

“Good quality clothing, excellent service. would have given 5 stars but the one thing that lets you down is the fact that you have so little choice of clothes other than leather, we have to buy online because we cannot get to your stores.”

Helpful Report

“Lovely quality bag. Delivered in pristine condition”

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“Struggled to buy a leather jacket on line 0 out of 5 for their web site. However very helpful when I rang in. Lovely leather jacket that arrived the next day. Would have given 5/5 if web site was more stable”

Helpful Report

“As always the leather item was excellent quality. I would always score 5/5 for the leather goods. My only criticism is the packaging. When I order a quality item I really look forward to it being delivered. But the Lakeland packaging is usually a let down and doesn’t reflect the quality of the goods. When I receive goods from some other quality companies it lifts my spirits to see the parcel delivered, beautifully presented. Care taken over the design and eco quality of the packaging but not so with Lakeland. Seems like they just glance around the office to see what bits of wrapping are available. Come on Lakeland ! Do yourself a favour and design and present some lovely wrapping that your leather goods deserve. I await your comments.”

Helpful Report

“The jacket itself was fab but just wasn’t my style so had to return. Was gutted that I had to pay for returns so put me off ordering a replacement I’m afraid”

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“Excellent product and service. My new jacket fits perfectly and is of a soft and supple leather which oozes quality. Very well priced. Fast and secure delivery. My only minor is that the jacket is not really a 'navy blue'. It is a blue-ish, grey which changes with the ambient light. I still love it but it was not what I was expecting. Hence the 4 stars.”

Helpful Report

“The messenger bag is great. Just what partner wanted. Delivery was slow not kept up to date about the delay of product.”

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“Easy to order, arrived on time, exactly the size I was looking for, for a smaller sized handbag. Good choice of colours. Excellent.”

Helpful Report

“Very pleased with my purchase, good quality jacket that arrived well packed in only a few days.”

Helpful Report

“Very pleased with my purchase from Lakeland Leather only dropped a star because of the time taken to deliver. I ordered another pair of trousers at the same time from a different independent company and they arrived days before yours. Apart from that all good easy to use website”

Helpful Report

“Love, love, love all the bags... the quality and the service from this company is fantastic, but...... ..... PLEASE, PLEASE, please, please, please!! put light-coloured linings in ALL the bags... I HATE not being able to find anything and needing my phone torch to look into the dark depths of an otherwise superb handbag.”

Helpful Report

“I was disappointed with colour. Described as white and looked white on picture, but is in fact off white. Otherwise happy with bag and service”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,563 reviews