Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely soft leather bag with handy internal and external pockets. Perfect size for my needs and very useful to be able to collect from shop at a time that suited me. Shame it wasn't available in black.”

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“Been looking for a good quality, multi use jacket for a while. This really fits the bill. Colour, quality really good”

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“Bought 3 items one a perfect fit. The others were two sizes is same top. Hard to know which size to order. The perfect fit was a medium. The others were medium and lard but we’re both too tight so returned them”

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“Easy ordering and efficient service. I’m very happy with my purchase”

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“Very good quality items and reasonably priced”

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“Lovely item, as described and super fast shipping. I give four stars out of five because of the packaging. It came in a simple plastic envelope without any special protection. What if the item was crashed by something else on the way? It would probably cost less to simply secure the item in a cardboard box, which would be environmentally friendly as well.”

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“Miss a divider in wash bag for wet items, toothbrush Etc”

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“Lovely bag. Delivery as planned. Thank you.”

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“I did not give it 5 stars as the colour looked different in posted pictures. In reality the colour is darker. I almost thought I received incorrect item.”

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“I thought the order the process was very smooth and efficient. It gave clear details of costs and timescales”

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“Delivered very promptly. Sturdy looking bag and quite stylish. Only just started using it.”

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“I finally got the bag I had ordered originally which I am very pleased with. It is a lovely quality leather and just the size I wanted. I was sent the wrong bag at first, which was also the wrong colour even though the paperwork was correct. I returned this and asked for a refund. I then placed a new order over the telephone for the bag I'd originally asked for; this being the quickest option. All was sorted in the end.”

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“Lovely tote bag although it could do with straps being long enough to sling on shoulder? Top quality leather well made.lovely navy not too light or dark”

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“Lovely gilet but unfortunately too big for me , sent it back 😞”

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“Good product at a great price, however this was our first purchase and the on-line sales tool wouldn't accept a credit card so we had to purchase by Paypal which was a bit of a nuisance.”

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“I was very pleased with the quick delivery and the beautiful quality of the bag I ordered. The only thing I was a bit disappointed with was the colour,which I expected not to be so dark. Presumably reproduction of colours does not always ring true when choosing online.”

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“Ordered online , prompt delivery. Had to change size dealt with this instore, very helpful staff . Had to size up two sizes very small fitting but lovely quality.”

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“Bought an overnight bag for my wife, order was placed on a Friday evening and the parcel arrived the following Tuesday, first class service and my wife was over the moon with the bag. Thank you”

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“Beautiful leather , soft and wearable but the sizing needs attention. They are not true to fit sizes and the sleeves are way to long. You can alter them but it cost £30 extra. If sizing gets right, it offers the best leather women jacket’s, in my opinion for the affordable price.”

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“Nice bag, lovely soft leather, would have liked the strap to be a little bit longer”

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Lakeland Leather is rated 4.8 based on 7,444 reviews