Lakeland Leather Reviews

4.8 Rating 7,260 Reviews
96 %
of reviewers recommend Lakeland Leather
4.8
Based on 7,260 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Lakeland Leather Reviews
Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Quality merchandise, ordered a medium but was sent a small but fit was still ok so had no issue with this, but innitally thought oh oh, return saga coming up.
Helpful Report
Posted 11 months ago
I love the look and quality of this purse and think it’s excellent value for money ( I paid £14:99). It would get 5 stars if it was just slightly bigger as I use it for my back cards and they fit but not much wriggle room. I would still recommend for a coin purse or cards.
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Posted 11 months ago
Had to return the shoes as they were not a good fit for me. However, I would not hesitate to use Lakeland Leather again. The quality and service was excellent.
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Posted 11 months ago
Good colour and good quality leather and belt-buckle. Slight wear at the back of the belt but as I can’t see it when it’s on (!) decided I couldn’t be bothered with the hass of returning it. Jennifer
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Posted 11 months ago
I bought the Julie White kimono style cardigan instore. I'm 5ft 3in and generally a size 12 top but I found the size 10 a better fit as being short the oversized look doesn't work for me. Lovely soft knit. Dropped a star as it doesn't have pockets but I can overlook that for the great sale price!
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Posted 11 months ago
This is a great idea, beautifully made and cleverly designed. It arrived quickly and was well pacjaged Unfortunately the colour, Mauve Pink, isn't nearly as nice as it looked online (on two different devices) and I would not have chosen it if I'd seen it for real. It's for my holiday, so no time to exchange.
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Posted 11 months ago
A little in the small side but very good quality
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Posted 11 months ago
Lovely soft leather bag with handy internal and external pockets. Perfect size for my needs and very useful to be able to collect from shop at a time that suited me. Shame it wasn't available in black.
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Posted 11 months ago
Been looking for a good quality, multi use jacket for a while. This really fits the bill. Colour, quality really good
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Posted 1 year ago
Bought 3 items one a perfect fit. The others were two sizes is same top. Hard to know which size to order. The perfect fit was a medium. The others were medium and lard but we’re both too tight so returned them
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Posted 1 year ago
Easy ordering and efficient service. I’m very happy with my purchase
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Posted 1 year ago
Very good quality items and reasonably priced
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Posted 1 year ago
Lovely item, as described and super fast shipping. I give four stars out of five because of the packaging. It came in a simple plastic envelope without any special protection. What if the item was crashed by something else on the way? It would probably cost less to simply secure the item in a cardboard box, which would be environmentally friendly as well.
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Posted 1 year ago
Miss a divider in wash bag for wet items, toothbrush Etc
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Posted 1 year ago
Lovely bag. Delivery as planned. Thank you.
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Posted 1 year ago
I did not give it 5 stars as the colour looked different in posted pictures. In reality the colour is darker. I almost thought I received incorrect item.
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Posted 1 year ago
I thought the order the process was very smooth and efficient. It gave clear details of costs and timescales
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Posted 1 year ago
Delivered very promptly. Sturdy looking bag and quite stylish. Only just started using it.
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Posted 1 year ago
I finally got the bag I had ordered originally which I am very pleased with. It is a lovely quality leather and just the size I wanted. I was sent the wrong bag at first, which was also the wrong colour even though the paperwork was correct. I returned this and asked for a refund. I then placed a new order over the telephone for the bag I'd originally asked for; this being the quickest option. All was sorted in the end.
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Posted 1 year ago
Lovely tote bag although it could do with straps being long enough to sling on shoulder? Top quality leather well made.lovely navy not too light or dark
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Posted 1 year ago
Lakeland Leather is rated 4.8 based on 7,260 reviews