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Lakeland Leather Reviews

4.8 Rating 7,260 Reviews

96 %

of reviewers recommend Lakeland Leather

Company Reviews

Product Reviews

4.8

Based on 7,260 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 15th March 2024

Lakeland Leather 5 star review on 12th March 2024

Lakeland Leather 5 star review on 12th March 2024

Lakeland Leather 5 star review on 27th February 2024

Lakeland Leather 5 star review on 14th October 2023

Lakeland Leather 5 star review on 12th October 2023

Lakeland Leather 5 star review on 12th October 2023

90

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Order arrived super fast and customer service responded to my question very quickly. The wheeled holdall is a lovely thing. My only (as yet unfounded), concern is that the extending handle looks a bit flimsy. Time will tell I guess.”

Posted 9 months ago

“I bought a Lakeland Leather sling bag a couple of years ago, but the nylon zips have all broken over time, so although the bag itself had many years of use left, it was useless. I bought a replacement and am delighted to see that, unlike most companies who are downgrading their standards, this bag is improved with metal zips. I'm very pleased with my purchase and hope it will last many years longer than the first one.”

Posted 9 months ago

“I bought a red leather cross body bag which came promptly and was exactly as described”

Posted 10 months ago

“Purchased a purse which arrived on time and the quality was excellent. Unfortunately, I couldn't give a 5-star rating as the colour of the purse was not a true reflection of the photo on the website. It was a lot darker than expected which would not have been my colour choice. Georgina from customer services listened to my complaint and sent me a photo of the purse in several colours from the warehouse so that I could see the true colours so I could exchange it for another colour. I think that the photos on the Website should show the true colours of the purse so that customers are not inconvenienced and have to return for an exchange or a refund. I had purchased this Purse for my birthday - Just hope the exchanged item arrives back in time.”

Posted 10 months ago

“My order of two purses arrived promptly and well packed. Items seem well made and sturdy just slightly bigger than I had hoped.”

Posted 10 months ago

“The glasses case is good quality and fits my 2 pairs of glasses snugly. It would be even better if a glasses cleaning cloth had come with it and the colour was a lighter shade of pink.”

Posted 10 months ago

“I bought a handbag. It is beautiful and well made, and just as described. However, I thought the leather would have been softer. Also, the notes compartment needs to be slightly wider, to make it easier to fit £20 notes in. Overall though, extremely pleased with it.”

Posted 10 months ago

“Easy click and collect process, good quality item. Happy with my purchase.”

Posted 10 months ago

“Handbag bought as a present. Recipient very pleased.”

Posted 10 months ago

“Great selection of handbags and swift next day delivery is a bonus”

Posted 10 months ago

“Beautiful leather, a bit more delicate than I was expecting. Love the fit in the torso however arms a little long, but not so much as to warranta return. It's a slightly tighter fit than the model's pose suggests but that suited me. Its just a pity it wasn't made in the UK. The literature that comes with it was slightly misleading I thought. If you didn't know you'd think it had been made in the lake district just round the corner from the farm !! But pleased with the product.”

Posted 10 months ago

“I ordered two blouses/tops. Really pretty ones and was looking forward to wearing them. Sadly they do not fit and have been sent back. They are very small fitting so I will not be buying anything else in this range.”

Posted 10 months ago

“I had ordered 2 credit card wallets. Only one arrived but this was sorted out very quickly.”

Posted 10 months ago

“Purse i ordered darker pink than i expected but kept it because it was so nice,excellent quality & very good value.Next day delivery was great especially being a Saturday.”

Posted 10 months ago

“The colour was not as bright (red) as the picture on line. The back end of the top zip stuck up, and I had to tuck it down, but, fortunately, the zip still opens and closes correctly. I might have sent it back, but then read that I would have to pay for recorded delivery to return the bag. This will probably stop me ordering again.”

Posted 10 months ago

“Good quality and value for money.”

Posted 10 months ago

“I really love the bag but it was rather larger than I had anticipated. I will certainly use it in the Winter months and I am sure that it will wear well Philippa Daffern”

Posted 10 months ago

“Very prompt service and delivery of the ladies white plaited leather belt. The price was very good for an obviously genuine leather belt.”

Posted 11 months ago

“good value, quick delivery.”

Posted 11 months ago

“a good fit and lovely soft leather”

Posted 11 months ago

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Lakeland Leather is rated 4.8 based on 7,260 reviews