Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,447 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, great service”

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“No problems with the delivery. Arrived earlier than expected. Very pleased with the booted I ordered.”

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“Great delivery , boots arrived as described , very comfortable. 👍”

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“Quality good but needed a half size and colour dark.”

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“I bought a cross body bag as a birthday gift for my daughter and it arrived in good order and well packed. My daughter is very pleased with the bag especially the softness and lovely smell of the leather.”

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“Nice, but a bit smaller than what I expected.”

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“Fabulous tote bag bought recently to add to my other Lakeland bag and leather gilet! Love the quality and price. Shopped in store and was a bit disappointed with customer service - assistants chatting amongst themselves but that will not deter me from further purchases there. I have also bought 2 pairs of Robell trousers in the store so a regular visit for me is a must. My friend also has a flying jacket that he loves.”

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“Comfortable if a little inflexible. Warm. Nice colour. Would be nice to have a wider range of colours. Fits to size. Went into Northallerton shop and had great customer service, but didn't have the grey colour I wanted so bought online.”

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“Always good quality, and great styling.”

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“Ladies Gloves arrived in good time for Xmas. Size spot on. Thanks”

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“Bought cross shoulder bag for my wife...............she likes it very much”

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“Unfortunately, the goods were not suitable but Lakeland's return and refund process was very efficient which is so important for customer confidence when online shopping. A returns paid label would have been appreciated though.”

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“I bought a pair of sheepskin mittens online for my wife for her birthday. She was pleased but less pleased when the right glove didn't fit, it was too small. Also, the end of the glove was very thin leading to the fear that it would hole very easily. It happened that on her birthday we were in Keswick and called at your shop. A most helpful lady assistant agreed (she couldn't get the glove on either) with our issues and exchanged the gloves for another pair. Good service in the end. Happy New Year! best wishes Peter Fanshawe”

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“Lovely wallet, bought as a christmas present. Delighted with the item but unfortunately it arrived in an envelope with a big hole in it so it wasn't a surprise for the person I bought it for! Very happy with the item but packaging needs to be improved!”

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“Ordered some sheepskin mittens for my Mam for Christmas. Although the wrong gloves arrived ( with seam) they were still excellent quality. The gift was very well received, my Mam absolutely loves them.”

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“The boots I ordered were lovely, I'm usually a size 6 1/2 but had to order a 7 as the boots didn't come in half sizes. Unfortunately they were too big so I had to return them.”

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“The disappointment of receiving the incorrect size gilet was greatly diminished by the swift and courteous response thereafter to expedite a replacement”

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“My most recent purchase was for handbags with a Jacket bought earlier. the quality of these items was first class and the delivery was very quick. My only slight issue was that when I ordered the handbags I was expecting a 12% discount but it did not appear on the checkout page. I carried on with the purchase as it was getting close to christmas and I didnt have time. othere than that I expect to make further purchases from Lakeland in the future. kind Regards John Kelsall”

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“Buying from you was a really good experience. At the last minute before Christmas I was searching for a pretty coloured pouch for makeup for my Granddaughter and found just what I needed on your website. Even better, it was half price, so I ordered (two, in fact) without difficulty and they arrived in the post surprisingly quickly. I hadn't even realised you made leather goods!”

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“Had right items at a good price and delivery as required”

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Lakeland Leather is rated 4.8 based on 7,447 reviews