Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivery & product. Such soft, comfortable leather”

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“I ordered a sweater online as my size was not available in store. It arrived promptly and I collected it. As I have others in different colours I knew it woul fit. Overall a good service.”

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“The bag was just what I wanted. It has a lovely long strap to adjust to any length. Navy bags are always difficult to find, so I am thrilled.”

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“Simple successful purchase but really fed up with continuous requests to leave a review even after repeatedly trying to opt out.”

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There should only be two review request emails - spread out over a 5 day period. If you received more than this then please accept our apologies, especially as the unsubscribe should have worked, but that isn't controlled by ourselves, but the review platform. But, glad you like the (1 star) mittens :)

“Well pleased with my Mari size 10”

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A great choice Dianne

“My handbag was delivered within a couple of days of ordering! Great service and I love my bag.”

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“Absolutely beautiful bag. My daughter in law loves it . The leather is good quality. The style is very fashionable.”

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Thanks for the review Ann. Is your daughter-in-law eyeing it up for herself, or is a present? 👀

“Quick delivery and items are great quality.”

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“Quite nice products although very expensive. Would not buy from them again because the payment method was ridiculously difficult and frustrating.”

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Hi Janet, Sorry about the issues around the payment, something we're trying to resolve. Hopefully the quality is worth the price. Thanks

“Really pleased with my coat and have had lots ofcompliments - fast service and really easy to use online system”

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“This handbag has been bought as a Christmas present and as yet has not been used. I bought the navy one which is beautiful. It looks very well made and has plenty of room for all handbag paraphernalia! I would consider buying one for myself.”

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“Good product - easy to order”

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“I absolutely love my leather jacket!!, it is beautifully soft and just shouts quality! It is also nice and light and perfect for dressing up for a night out, or down with jeans for shopping, lunch out etc. it’s came very quickly and well packaged. Will definitely purchase from here again!!”

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“I love the jacket quality but I ordered the wrong size so I am returning them. I look forward to get the proper size one!”

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“Outstanding service, goods arrived well packaged within a day or so. I have always found Lakeland Leather's merchandise to be of a very high standard and I wasn't disappointed with my recent purchases. Will continue to buy from this company.”

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“Very pleased with my leather gloves. They luck as good in picture. Arrived very quickly.”

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“Lovely bag, very pleased with it. One small issue is the zip. If fully open the zip is difficult to close, especially if across body. It’s only at the end, but I have to take it off, put it down before I can close the zip. Apart from that, I love the bag and would buy again from Lakeland.”

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“I’m absolutely delighted with my new jacket, have never had a real leather jacket before, and it’s beautiful!”

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“I adore my new weekend bag. The leather is so soft and smells divine - there's nothing synthetic about it. I just feel very classy when I use it and it gives me a lift. You can't beat a genuine high quality item. I've noticed some envying glances when it's been slung casually over my shoulder. Actually it's my best early Christmas present to myself, after a very difficult time.”

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“Ordered an item online it turned out I had ordered the incorrect size. Returned it in person to my local store which was the Outlet Store in Swindon. Explained to a sales representative my predicament, exchanged it for the correct size and still got it for the exclusive price which was on offer when I originally purchased online, even though it had been restored to the full price. Could not have been more pleased both with the item and the helplessness of the sales representative.”

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Lakeland Leather is rated 4.8 based on 7,444 reviews