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Lakeland Leather Reviews

4.8 Rating 7,454 Reviews
96 %
of reviewers recommend Lakeland Leather
4.8
Based on 7,454 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Lakeland Leather Reviews
Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026
Adrian F
Lakeland Leather 5 star review on 17th January 2026
Paula C
Lakeland Leather 5 star review on 18th December 2025
Alison P
Lakeland Leather 5 star review on 27th September 2025
Anonymous
Lakeland Leather 5 star review on 21st September 2025
Paula L
Lakeland Leather 5 star review on 1st September 2025
Zornitsa P
Lakeland Leather 5 star review on 1st September 2025
Zornitsa P
131
Anonymous
Anonymous  // 01/01/2019
Fantastic service delivered the following day
Helpful Report
Purchased a leather back and tan design Hand bag in the sale , good quality product and quick delivery.
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So pleased with my new bag. Excellent quality and service. Will buy again from Lakeland
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Lovely product, easy website to order on and quick delivery
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Quality product, excellent service and super speedy delivery.
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Thriled with my new Lotus boots. Sumptuous Soft Leather and great colour too. Worth every penny. Love Lakeland products
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I have purchased a beautiful leather tote bag for my daughter for Xmas the item arrived early and the quality is outstanding I will definitely buy again and will highly recommend to my family and friends
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Perfect product, service and delivery Thank you
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I got the tally Cross body bag in black. The bag feels soft and is big enough to fit the essentials. I paid via PayPal. I didn't realise but PayPal orders can only be returned in store.
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Hello, Firstly, it's good you like the bag... A little bit of confusion regarding the returns; all orders can be returned in store, or by post. If you paid by PayPal, we cannot issue a refund in store. The order can be taken into store, and they will then ask our Customer Care team to issue the refund. This is usually done on the same day, unless returned on a weekend, in which case it will be refunded on the Monday. I hope this clears everything up. Thanks
These items are of great quality and my order was delivered within 2 days of ordering i would recommend purchasing from Lakeland Leather in the future the service i got is 100%
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That's great to hear. Thanks James
Very prompt service. Lovely soft leather bag, stylish. Would purchase again
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Very helpful staff. beautiful leather jacket purchased very happy 😀
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Very pleased with the black leather handbag, also no sooner had I given the order for it, it was coming through the front door. Very efficient company. Thank you.
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Super soft leather and a great quality coat, just as you would expect from Lakeland. Fits like a dream and really comfortable. Fast delivery too and well packaged.
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I recently purchased the Gilly cardigan for a present for my Mum. I tried to purchase online but it would not accept my card details so I called the telephone number provided, to my delight I had no options to get through but my call was immediately through to a very helpful lady who took my order, applied a discount code, and arranged postage for me, the experience was a breath of fresh air, the cardigan arrived the very next day and my Mum loves it, so thank you for a great service.
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Sorry for the issues with payment, but there's nothing like a human answering a phone (or fresh air!)
This has been my second purchase from Lakeland Leather,and i can only say that quality of there garments and service is first class .And prices are so good for the quality, have reccomended to friends and family.
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Thanks for the vote of confidence Roger.
The leather jacket looks great on my husband
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Very quick delivery. Ordered items previously from Lakeland and was very pleased with the quality and colour of those items. I understand the colour can be different between pictures and reality but I wouldn't say the actual colour of this jacket I ordered is scarlet, (scarlet being a bright red colour as your picture of the jacket is) so I am disappointed with shade of the jacket I have received as it is much darker.
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Hi Amanda, Sorry if the colour doesn't appear to be a true representation of the jacket. We do try our hardest to match between the screen and reality, but will take a closer look. Thanks
Really pleased with price (compared to other sites) and quality of Toscana gilet. Easy to order, well packaged and relatively fast delivery despite slight delay due to DPD.
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A great choice, and perfect for this time of the year :)
Handbag is exact as described and great quality
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Lakeland Leather is rated 4.8 based on 7,454 reviews