Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, when I phoned to place my order. Dealt with very efficiently, and the order was dispatched the same day. And the real bonus is, the quality of the items is second to none”

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“Very good looking leather jacket comfy.good price like the new jacket”

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“Size up, the sloping toe area is tight. I purchased size 7 Ladies' Sheepskin boot slippers in black with a good discount at the time. The parcel arrived in 4 days. The slippers are too tight because of the sloping toe region, it is not a box shape. I contacted Lakeland Leather by phone the same day and followed instructions for returning the parcel for exchange the same day. The return postage was also credited the same day including information by email, and the size 8 slippers arrived within 2 days. The fit is just perfect and they are warm and comfortable. Very efficient service.”

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“Bought a small messenger bag as a gift for my Dad and he was thrilled! The quality was fab and the item was on offer online so a great price. My only niggle was around delivery times - I wasn't sure from the site how quickly it would be delivered and by what method”

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“Back in May my wife bought me my first Lakeland Leather jacket as a special gift. I absolutely love it, the fit and quality is fantastic. So obviously when I asked her what she would like for Christmas her response was a Lakeland Leather coat. In terms of value, quality, style and comfort I'd very strongly recommend it. In terms of customer services, their next-day delivery was great with a timed delivery slot and great communication from a top-end distributor. Will shop again!”

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“Bought a lovely scarf for my wife last week - quality and feel excellent as always, and goods received in a timely manner. Previous purchase was from your Ambleside store - a lovely black gent's winter leather coat, which I simply love! Will be back soon:-)”

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“The handbag I bought from Lakeland Leather is exactly as advertised and combines elegance with very useful capacity. Zipped inner compartments and card holders make it a very useful ‘organiser’ and yet it does not look bulky. I am delighted with it. Also the company we’re very helpful indeed when I experienced some difficulty in ordering online. I fully recommend this company and their products.”

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“Beautiful quality leather, efficient service - everything was delivered promptly Thank you!”

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“My first time online with Lakeland Leather. I struggled a bit adding the discount code but a call to my local branch and a chat with the amazing Barbara sorted me out. I love this company, there are so many lovely things , it's hard to restrain myself when shopping. Fantastic quality at great prices.”

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“This was my first order with Lakeland Leather and it def wont be my last, fast efficient service, and beautiful goods, i purchased a purse and its lovely, great quality, classic style and i love it! Thank you Lakeland Leather :)”

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“A beautiful gilet, so well made. Soft, soft leather and lovely woolly inside. A touch snug in sizing, but beautiful non the less.”

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“EXCELLENT SERVICE, ARRIVED 1 DAY AFTER ORDERING.”

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“Very high quality items. I do think that the image of becky gloves on 'denium blue' should be more true to colour as I would say that they are more navy. They were not as expected but fortunately the recipient loved them. I also think that packaging should be better for sending as the parcel bag was was quite cheap looking upon arrival. Very happy with second purchase for grey slippers. Would buy from site again. 10% discount and offer on slippers at the time was very useful.”

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“Very happy with the purchase. I had a problem actually trying to pay with my card.Tried numerous times to action the order but at the point of payment the screen froze and told me there was a problem and to contact lakeland,as it was a weekend this was a problem. I eventually tried using the same card via your Karna payment scheme and it went through no problem. Presumably other customers may have had a similar problem. Very quick excellent delivery,thank you.”

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“Query was resolved very quickly.”

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“Thank you Lakeland love my jacket true to size excellent service xx”

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“They send out too many emails. It’s been almost 1 per day”

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“Lovely soft leather jacket, good price & excellent service.”

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“Absolutely gorgeous holdall! I bought this for my husband’s birthday online. My emailed questions were immediately responded to making the purchase worry free. Speedy delivery and well packed. Brilliant service all round.”

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“Better than I expected love the cross body bag”

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Lakeland Leather is rated 4.8 based on 7,444 reviews