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Lakeland Furniture Reviews

4.6 Rating 2,577 Reviews
91 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,577 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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“The quality of this chair is very good. The blue colour is vibrant and just what I wanted. The price is very competitive and has the added value and backing of the Lakeland brand. I would recommend these chairs.”
Helpful Report
Posted 3 years ago
Good Morning, Thank you for taking the time to leave a great review and ratings also after receiving your order. I am pleased you have found the quality of the chair is very good and the blue colour is vibrant and just what you wanted! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“I found some great bar stools on Lakeland furniture website and was very pleased with the price point and easy ordering. Delivery time was very quick also. Very happy customer.”
Helpful Report
Posted 3 years ago
Good Morning Andrew, Thank you for the feedback and ratings you have given after receiving your new bar stools. I am pleased you found ordering to be easy with a quick delivery and the the bar stools to be great! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Easy ordering and quick delivery. Very helpful customer services. Lovely bar stools, would highly recommend.”
Helpful Report
Posted 3 years ago
Good Morning, Thank you for taking the time to leave feedback and a 5*rating also after receiving your order. I am pleased to read ordering was easy with a quick delivery, the customer service team were very helpful and the bar stools are lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“I came upon Lakeland furniture through an internet search for a specific product and purchased on the basis of the product style, being just what we wanted; and the price. My product, a kitchen bar stool; was accurately described with good photos and what’s more delivery was super fast. I’d definitely purchase from this supplier in the future.”
Helpful Report
Posted 3 years ago
Good Morning Rebekah, Thank you for taking the time to leave a wonderful review and 5*rating also after receiving the bar stool. I am pleased it was delivered super fast and was accurately described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Very impressed with our Lakeland kitchen bar stools. Good quality and very stylish”
Lakeland Furniture 5 star review on 28th January 2023
Helpful Report
Posted 3 years ago
Good Morning Marcelle, Thank you for taking the time to leave a 5*rating after receiving the Eris bar stools. I am pleased you are really impressed with the product and found them to be good quality and very stylish too! Thank you also for sharing the image here with us, for doing so I shall be forwarding you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Amazing bar stools top quality and quick delivery.”
Lakeland Furniture 5 star review on 25th January 2023
Helpful Report
Posted 3 years ago
Good Morning, Thank you for taking the time to leave a review and a 5*rating after receiving your new bar stools. They look wonderful in your home! Thank you also for sharing the image here and for doing so I shall be forwarding you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Our two bar stools are exactly what we thought they would be, good value and quality, Delivery was exactly as promised”
Helpful Report
Posted 3 years ago
Good Morning John, Thank you for taking the time to leave a 5*review after receiving the bar stools. I am pleased they are exactly what you thought they would be, good value and quality! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Ordered 3 Casa Knocker Bar Stools Charcoal Grey Fabric. The parcels were well packed, and have to say, someone who is a woman of certain elderly status,πŸ˜‚πŸ˜‚ and not DIY orientated, I actually found them quite easy to put together. It was important that I had paper instructions attached to the bases, otherwise I would have struggled. The stools are well finished, and the only minor niggle I have is that you have to get off the stool to move them up with the hydraulic system ( unless I have made a boo- boo putting them together! ) I am very happy with the quality of the stools, they look quite expensive, and thought they were priced very reasonably. The delivery of them is however another story, DPD were not the most efficient, and lost one of the boxes by not reading my delivery instructions. Managed to track the box after realising they had delivered to the wrong building. πŸ™ˆπŸ™ˆπŸ™ˆ That aside, very content with my purchase and your good customer updates πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ”
Helpful Report
Posted 3 years ago
Good Afternoon Jennifer, Thank you for the amazing feedback and 5*rating you have given after receiving the Casa bar stools. I am sorry to read that one box was in fact delivered to the wrong building but I am pleased to see that you managed to track this yourself and you are fully satisfied with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Was very pleased with the new bar stools. Reasonably priced, easy to assembly, stylish, very comfortable and easy to clean and arrived in quick order. What’s not to like I say.”
Helpful Report
Posted 3 years ago
Good Morning Karen, Thank you for the great feedback and 5*rating you have given after receiving the bar stools! I am pleased you found them to be reasonably priced, easy to assemble, stylish and very comfortable too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“I was hesitant to purchase from Lakeland as the prices seemed very good. I did a little digging and after reading various reviews/opinions from various sites and making sure it was a legitimate British company, I placed an order for 4 bar stools ( January 2023) I am thrilled with my purchase. They came quickly, easy to assemble and exactly as shown on the website. Without doubt, I would definitely buy from Lakeland furniture again with every confidence. Thank you LF for being a genuine company folk can trust. With respect, Ann.”
Helpful Report
Posted 3 years ago
Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased they arrived quickly were easy to assemble and exactly shown as on the website! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Lovely bar stools! Quick customer service.”
Helpful Report
Posted 3 years ago
Good Morning, Thank you for taking the time to leave a 5*rating after receiving the bar stools. I am pleased you received quick customer service and you have found the stools to be lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Ordered a new base for one of my bar stools. The product was as described, easy to assemble and delivery was very fast bearing in mind it was Christmas week and all the postal strike. Would definitely use again. Thank you”
Lakeland Furniture 5 star review on 1st January 2023
Helpful Report
Posted 3 years ago
Good Afternoon Annette, Thank you for the amazing feedback and 5* rating you have given after receiving the bar stool base unit. I am pleased it arrived swiftly during the holidays and was easy to assemble too! If you have any problems in the future then please do not hesitate to let the team know. Kind regards Sam
Posted 3 years ago
“Very comfy and looks great! I’ve ordered another one!”
Lakeland Furniture 5 star review on 27th December 2022
Helpful Report
Posted 3 years ago
Good Morning Helen, Thank you for taking the time to leave a 5*rating and a great review after receiving the Flo Bar stool. I am pleased you have found it to be comfortable and looks great too! Thank you for sharing the image here with us and for doing so I shall be forwarding you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Excellent delivery time, only let down by DPD delivering to wrong address”
Helpful Report
Posted 3 years ago
Good Morning Paul, Thank you for taking the time to leave a review and also a 5*rating too after receiving your order. I am sorry to read that the delivery by DPD was not satisfactory after they delivered to the wrong address but I am pleased you are satisfied with the product once it was located. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Great quality affordable bar stools - actually, they delivered the wrong colour but immediately dispatched the correct one so I had it the next day, so great service too.”
Helpful Report
Posted 3 years ago
Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am sorry to read that the wrong colour was originally sent to you but I am pleased the team organised the correct colour swiftly and you are now fully satisfied with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Great bar stools, prompt delivery, well packaged. Happy customer!πŸ˜ƒ”
Helpful Report
Posted 3 years ago
Good Morning Mark, Thank you for taking the time to leave a 5*review after receiving the bar stools. I am pleased you have found them to be great bar stools! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Customer service is second to none! I mixed up my order but it was fixed quickly and delivery in two parts was speedy.”
Helpful Report
Posted 3 years ago
Good Morning Annys, Thank you for the wonderful feedback you have given after receiving your order. I am pleased the team were happy to help resolve your order issue and I will be sure to pass on your message to them. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“I placed an order for 2 Howden Conference office chairs on Friday 25th November and opted for the free standard delivery provided. The chairs arrived the following day - a Saturday. So exemplary customer service. I had been looking for a pair of cantilever Carver Dining Chairs with Chrome Frames for a very very long time when I saw these - and they are perfect. Comfortable, well constructed, arms fit under the table, look great to my eyes - well done”
Lakeland Furniture 5 star review on 30th November 2022
Helpful Report
Posted 3 years ago
Good Morning Tim, Thank you for taking the time to leave a wonderful review and a 5*rating after receiving the Howden office chairs. I totally agree with you that the chairs look perfect in your home! I am also pleased that you have found them to be comfortable. For sharing the wonderful image here I shall be forwarding you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“Great website & great products, have used this company many times for various furniture items. Good quality & super speedy delivery. Highly recommend.”
Helpful Report
Posted 3 years ago
Good Morning Caroline, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you found the product to be good quality! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
“We purchased through Lakeland because the range and variety of products was better than most competitors. We also thought that Lakeland were very competitively priced. One tiny plastic collar was cracked on delivery. The speed of support in replacement was superb.”
Helpful Report
Posted 3 years ago
Good Morning Adrian, Thank you again for taking the time to leave a review and 5*ratings after receiving the Cuban Bar Stools. I am pleased that the team organised a replacement collar that had arrived broken swiftly and you are very happy with the stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a Β£10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Lakeland Furniture is rated 4.6 based on 2,577 reviews