Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality furniture at a good price, small issue with a damaged piece of trim that was replaced very quickly.”

Helpful Report

Posted 5 years ago

Good Morning Andy, I am sorry to read on delivery of your new furniture you found a problem with the trim but I am pleased someone from our support team where able to rectify this swiftly for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I really love the chair. Finally I found one that fits me as I am petite. The colour matches my room.”

Lakeland Furniture 5 star review on 10th February 2020

Helpful Report

Posted 5 years ago

Good Morning Paula, I am pleased to read you love your new Peris chair and you have found it to fit you well and also that the colour matches your room. Thank you for the sharing the photo of your new chair with us here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Chairs were delivered quickly and were exactly as seen online. We are delighted with our our purchase.”

Helpful Report

Posted 5 years ago

Good Morning Rowena, Thank you for the wonderful review and feedback you have given after receiving your new chairs. I am pleased you are delighted with your purchase and they were delivered quickly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Early delivery! Easily put together! Exactly what I wanted.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your purchase. I am pleased you found it to be exactly what you wanted. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of the product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Love the stools blue colour is just what I wanted may order another 2”

Helpful Report

Posted 5 years ago

Good Morning Jane, I am pleased to read you love your new bar stools and they are just what you had wanted. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very pleased with the kitchen chairs which were easy to put together and promptly delivered. Excellent service, thank you.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the wonderful feedback you have given after receiving your new kitchen chairs. I am pleased you found them easy to assemble and you also received excellent service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new kitchen chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Love the chair perfect easy to put together good quality and sturdy furniture just right for the lounge don't look too big and bulky reccomend”

Lakeland Furniture 5 star review on 6th February 2020

Helpful Report

Posted 5 years ago

Good Morning Malcolm, I am pleased to see you are very happy with your new Toronto Office chair and you have found it to be perfect, good quality and just right for the lounge. Thank you for the wonderful feedback, rating and also for sharing the picture here with us. For doing so I shall be forwarding you a £10 Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I was looking for a stylish office chair, and couldn't find a better selection than Lakeland. I needed a chair that I could use all day every day as I work from home. I wanted comfort and style and got both with the Chester. Customer service was also really good.”

Helpful Report

Posted 5 years ago

Good Morning Stuart, Thank you for the amazing feedback and 5*rating you have given after receiving your new office chair. I am pleased you have found the chair to be stylish and comfortable for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The seats on the stools we ordered were damaged on arrival. The stools were replaced quickly.Your customer service is excellent.”

Helpful Report

Posted 5 years ago

Good Morning, I am sorry to read on the arrival of your new bar stools you found the seats to be damaged but I am pleased the support team helped resolve this swiftly for you. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Fantastic bar stool, easy to put together. Delivery was fast. Would definitely recommend this company.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to read how happy you are with your new bar stool and I would like to Thank you for the great feedback and 5*rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stool onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Absolutely love my stools. They really brighten up the kitchen. Very comfortable as well.”

Helpful Report

Posted 5 years ago

Good Morning Lionne, Thank you for the amazing feedback and rating you have given after receiving your new bar stools. I am pleased you have found them to really brighten up your kitchen and are comfortable for you too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Rapid service. Items as expected . Prompt delivery”

Helpful Report

Posted 5 years ago

Good Morning Linda, I am pleased you are happy with your new product and I want to Thank you for the feedback you have given and the 5*rating too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent company with an excellent service and product. Very pleased with our bar stools”

Helpful Report

Posted 5 years ago

Good Morning David, Thank you for the amazing feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found the company to be excellent with excellent service and product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good product at an excellent price, easy to assemble and true to description/pictures. Quick response by customer services to a query I had. Item was on pre-order as out of stock and didn't get a lot of notice from when it came into stock to being delivered, but not complaining about the quick turnaround!”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new purchase and I would like to Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great furniture, easy to assembly and quick delivery”

Helpful Report

Posted 5 years ago

Good Morning Clare, I am pleased you are happy with your new product and I want to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Purchased one Jenson Ribbed Office Chair Brown. Process and delivery very efficient. Extremely pleased with quality, design and functionality. Lowest height setting is a bit high for very short people. Assembly straight forward and quick.”

Helpful Report

Posted 5 years ago

Good Morning Colin, Thank you for the great feedback and 5*rating you have given after receiving your new Jenson Office Chair. I am happy you are extremely pleased with quality, design and functionality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“A fantastic office chair. Comfortable sturdy and looks very stylish. The service was awesome! I'm a very happy bunny indeed.”

Lakeland Furniture 5 star review on 1st February 2020

Helpful Report

Posted 5 years ago

Good Morning Drew, I am pleased you are happy with your new Jenson Office Chair and I would like to Thank you for the wonderful feedback and 5*rating you have given and also for sharing the great picture of your new chair with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very pleased with the chair we ordered, great quality, great delivery well packaged arrived on date stated”

Helpful Report

Posted 5 years ago

Good Afternoon Gary, Thank you for the wonderful feedback and 5*rating you have given after receiving your new chair. I am pleased to read you have found it to be good quality, great delivery, well packaged and it arrived on time. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Office chair arrived day after I ordered - Brilliant”

Helpful Report

Posted 5 years ago

Good Morning Philip, I am pleased you are very happy with your new office chair and I would like to Thank you for the great feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“They are excellent suppliers with timely delivery, quick response to queries, an understandable approach to customers and very good in resolving any issues. Highly recommend them.”

Helpful Report

Posted 5 years ago

Good Morning Hedayat, Thank you for the amazing feedback and 5*rating you have given after receiving your new product. I am pleased you found us to be excellent suppliers, have a quick response to queries and you would highly recommend us. If you are able and would like to post an image of your new purchase onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews