Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a small damage issue with one of the bar stools but have to say communication in sorting the issue and replacing the part was excellent throughout out well done lakeland.”

Helpful Report

Posted 6 years ago

Good Afternoon Brian, I am pleased to see that someone from our support team were helpful in replacing a part swiftly for you and you are now fully satisfied with the product. Thank you for the positive feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Lovely chair looks on trend in daughters room”

Helpful Report

Posted 6 years ago

Good Afternoon Melanie, I am pleased to see how happy you are after receiving your daughters new chair for her bedroom. Thank you for the great feedback and rating you have given us. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Ordered 2 barstools for kitchen, delivery was to scheduled time depending on what time frame choosen. Stools look good, just what we wanted. Staff very helpful, very pleased with product.”

Helpful Report

Posted 6 years ago

Good Morning Lynette, I am pleased to see you are happy with your new bar stools and you found them to look good and just what you wanted. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent communication. Fast quick delivery . We had an issue with the first delivery and customer services resolved the issue amazingly thanks”

Helpful Report

Posted 6 years ago

Good Morning Katie, I am sorry to read that you had an issue with the first delivery but I am pleased to see that someone from our customer service department were able to help rectify this swiftly for you and you are now fully satisfied. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Ordered 2 chairs , so pleased with them , amazing quality and easy to put together, delivery was fast”

Helpful Report

Posted 6 years ago

Good Morning Lisa, I am pleased to see you have found your new chairs to be amazing quality, easy to assemble and fast delivery too. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Our kitchen bar chairs are fantastic, couldn’t be happier. Very sturdy and comfortable.”

Helpful Report

Posted 6 years ago

Good Morning Sarah, I am pleased to see you are very happy with your new bar stools and you have found them to be sturdy,comfortable and you couldn't be happier. Thank you for the fantastic feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great bar stools looks neat and easy to assemble.”

Helpful Report

Posted 6 years ago

Good Morning Carla, I am pleased to see you are happy with your new bar stools and you found them easy to assemble and look neat too. Thank you for the feedback and 5*rating. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Furniture was delivered realy quick and was realy nice”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and that it was delivered swiftly for you. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I didn’t keep the item but it arrived quickly and the customer service on returning the item was fantastic”

Helpful Report

Posted 6 years ago

Good Morning to you Lisa, Thank you for the great feedback you received after getting in touch with our Customer Service Team and for the 5*rating too! I will be sure to pass on your comments to the team. Kind regards Sam

Posted 6 years ago

“Quick delivery, Great Chairs, colour lovely, easy to put together, comfortable to sit on and great price in the sale, very happy with them.”

Helpful Report

Posted 6 years ago

Good Morning Tracy, I am pleased to see you are very happy with your new chairs and you found them to be a lovely colour, easy to assemble, comfortable and a great price in the sale. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“We were looking for chairs that were a bit different as the finishing touch in our new kitchen and these were perfect. Ordered late on Tuesday online and were here Next day which was amazing as we live in the Scotish Highlands generally regarded as the edge of the universe by some!!! Excellent quality and service.”

Lakeland Furniture 5 star review on 19th February 2019

Helpful Report

Posted 6 years ago

Good Afternoon to you Nic, Thank you for sharing the wonderful picture of your new Wilson Dining Chairs in situ. They look Perfect in your home. For sharing the picture here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service and quality ,”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and the excellent service you have received. Thank you for the great review and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Lovely chairs- good quality, fast delivery”

Helpful Report

Posted 6 years ago

Good Morning Elizabeth, I am pleased to see you are happy with your new chairs and you have found them to be of good quality with a fast delivery also. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very happy with the Cuban bar stools. Great customer service and would highly recommend to friends and family. Thanks......... 5 stars”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new Cuban Bar Stools and I would like to Thank you for the wonderful feedback and 5*Rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Purchased two kitchen bar stools. They were a very good standard. The delivery was excellent,bang on time. Would use Lakeland again.”

Helpful Report

Posted 6 years ago

Good Morning Jonathan, I am pleased to see you are happy with your new bar stools and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friend and family in the future and if you are able to post an image onto our Facebook Page https://www.facebook.com/lakelandfurn/ of your new bar stools we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Love my purchase and excellent service would definitely use again.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new purchase and I would like to Thank you for the wonderful feedback and 5* Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good quality chairs, well made and look perfect!”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new chairs and you found them to be well made and look perfect too. Thank you for the great feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great items for the price”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very good products, quick delivery and good service.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new products and the overall service you have received. Thank you for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great product at low price Recommended”

Helpful Report

Posted 6 years ago

Good Afternoon Daniela, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews