Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,889 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These chairs are super smart and really really comfy. We ordered three in a charcoal grey and they fit nicely under our breakfast bar. Easy to wipe down and no annoying little grooves for crumbs to get stuck in. Would highly recommend.”

Helpful Report

Posted 5 years ago

Good Morning Tasneem, Thank you for the amazing feedback and 5*rating you have given after receiving you new bar stools. I am pleased you found them to be really comfy and super smart. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really good quality office chair at a bargain price. Delivery was very prompt.”

Helpful Report

Posted 5 years ago

Good Morning Tim, I am pleased to see you are happy with your new office chair and you found it to be a really good quality chair. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The chair I ordered arrived as you described. I did struggle a little with the instructions not being clear as to how to put the chair together, but on getting it done, I now have a very stylish seat in my study. The delivery driver was kind enough to bring it up ( via lift) to my apartment door. It was very well packaged, no damage to the box. The chair performs well.”

Helpful Report

Posted 5 years ago

Good Morning Duncan, I am pleased to read you are happy with your new chair and the service you have received and I would like to Thank you for the feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Good Morning Andy, I am pleased you are happy with the service you have received from us and I would like to Thank you for the 5*rating you have given and the feedback also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent products”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback you have given and the 5*rating also after receiving your product. I am pleased you found the item to be excellent. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Speedy Delivery of 2 bar stools. We are thrilled with them. Bargain price and excellent quality. Very stylish”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for the great feedback and rating you have given after receiving your new bar stools. I am pleased you found them to be a bargain price and excellent quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“My table arrived, my chairs didn't and I wrote the review below. Since then Lakeland Furniture resent the chairs by an alternative courier and they arrived within two days. I'm very impressed with Lakeland's response to an issue caused by the courier. (I also found what the black plastic washers are for - only the chairs! and there was instructions in the box). Thank you Lakeland for promptly sorting this issue and delivering a set of high quality table and chairs. We're delighted with them. Already looking at your website for more items!”

Helpful Report

Posted 5 years ago

Good Afternoon Julian, I am sorry to read the disappointment you have had after receiving only the table and not the chairs. Looking into this further I have been informed that we are still waiting for yodel to look into this. What we will do now I am told is do a stop and return on the chairs and send 4 more out to you for delivery tomorrow. I hope this is acceptable. If you do have any queries then please do not hesitate to contact our support team and they will be happy to help you further. Sincere apologies again for the inconvenience this has caused you. Kind regards Sam

Posted 5 years ago

“They arrived on time , extremely well packed, easy to put together and very comfortable. Very please good value for money”

Helpful Report

Posted 5 years ago

Good Morning Jane, Thank you for the great feedback and 5*rating you have given. I am pleased you found the items easy to assemble and very comfortable for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“So pleased with the Eames chair I ordered - beautiful chair and fantastic service. Thanks so much!”

Helpful Report

Posted 5 years ago

Good Morning Sue, I am pleased you are happy with your new chair and you have found it to be beautiful. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new Chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very pleased indeed bar stools so comfy to sit on. Easy to assemble. Arrived so quickly I love my purchase.”

Lakeland Furniture 5 star review on 20th January 2020

Helpful Report

Posted 5 years ago

Good Morning to you Emma, I am pleased you are very happy with your new Pablo Bar Stools and I would like to Thank you for the feedback, rating and also the wonderful picture you have shared here of them. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent product, easy to use website and prompt delivery when they said it would be.”

Helpful Report

Posted 5 years ago

Good Morning Douglas, I am pleased you are very happy with your new product and I want to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very good value. Well packaged. Prompt delivery.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you found it to be very good value, well packaged with a prompt delivery also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent chair. Many thanks.”

Helpful Report

Posted 5 years ago

Good Morning Columb, Thank you for the amazing feedback you have given after receiving your new chair. I am pleased you have found it to be excellent. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“These stools are really good, very soft seat, which is what we were after. Easy to assemble”

Helpful Report

Posted 5 years ago

Good Morning Marcus, Thank you for the wonderful feedback you have given after receiving your new bar stools. I am pleased you have found the stools to be really good with a very soft seat. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really pleased with the office chair I ordered. The delivery was quick and although I had a small issue, being sent an incorrect part, this was resolved quickly and easily. Excellent customer service!”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback you have given and also the 5*rating. I am pleased the issue of the wrong parts was rectified swiftly by the team here. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy to navigate website, love the product, and quick delivery.”

Helpful Report

Posted 5 years ago

Good Morning Gill, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found the website easy to navigate and you received the items swiftly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of the product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The website was simple to use, the product was in excellent condition, was exactly as ordered and delivery was prompt and efficient. Thank you.”

Helpful Report

Posted 5 years ago

Good Morning Susan, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you found the website simple to use and the product to be in excellent condition. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I ordered some breakfast bar stools. They are of great quality and arrived 2 days earlier than I was told. I will certainly use them again.”

Helpful Report

Posted 5 years ago

Good Morning Graham, Thank you for the great feedback and 5*rating you have given after receiving your bar stools. I am pleased they arrived swiftly and you found them to be great quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I am happy with this product. Delivery was prompt and the item well packaged. Assembly of this chair was fairly simple with the minimum of screw fittings. Good value for a stylish computer chair.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new computer chair and I want to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new computer chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Recently wrote a 2 * review which at the time was how I felt about my experience. However after much work on my part and Lakeland it appeared to be the fault of the courier service who were delivering my goods. The courier service led me and Lakeland to understand they had made three (3) attempts over three days to deliver and left cards to this effect. Not true, my premises has a locked mail box, my grandson lives above, and no information cards were left. In fact an email a few days later informed me that I could collect my goods from their depot which would have involved a 92 mile round trip. LAKELAND 5+ stars for quality and response to my problem.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the updated review and rating regarding your order, delivery and support you had from our support team. Looking into this I have been informed your items have now been delivered and you are fully satisfied with them. I shall pass on your kind comments to the team. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,889 reviews