Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, chairs excellent”

Helpful Report

Posted 5 years ago

Good Morning Patricia, Thank you for the feedback and 5*rating you have given after receiving your chairs. I am pleased you have found them to be excellent. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Bought a dining chair to see quality,and was very happy with it,although bolts weren't in box the customer service by email very quickly sent a set the very next morning.brill serv ice. So happy I ordered yet another chair that morning.Arrived in 24 hrs all in box happily.And yet another great dining chair.Have had also kitchen stools.love Lakeland stuff!great prices quick delivery.Have to say both deliveries were also by yodel who were lovely friendly delivery men.”

Helpful Report

Posted 5 years ago

Good Morning Mrs Hawes, I am pleased you have been happy with the products you have ordered from ourselves and also with our Customer Service Department when they swiftly sent out missing fixings. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Lovely bar stools- very easy to put together.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new bar stools and you have found them to be lovely and easy to assemble. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great service,easy to orderand delivered on time,thank you.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you found it easy to order and delivered on time. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent company to deal with from easy ordering, tracking of delivery to level of customer service I received when I contacted them was 1st class will def be recommending to friends.”

Helpful Report

Posted 5 years ago

Good Morning Lianne, I am pleased you are happy with your new purchase and I would like to Thank you for the wonderful feedback and 5*rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“dining chairs were just what I wanted, good quality, great price, speedy delivery”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your dining chairs. I am pleased you found them to be just what you wanted, a great price and speedy delivery also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new dining chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy to order, fast delivery, good quality at a good price... Will be back.”

Helpful Report

Posted 5 years ago

Good Morning David, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you found the website easy to order from, a fast delivery and good quality at a good price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great experience had a small issue and they sorted it quickly”

Helpful Report

Posted 5 years ago

Good Afternoon Gordon, I am pleased you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us.

Posted 5 years ago

“Really pleased with the chair. Colourful and different. Pam Gibbons”

Helpful Report

Posted 5 years ago

Good Morning Pamela, I am pleased to read you are happy with your new chair and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“We love our new bar chairs. They are super comfortable and soft. It is a nice grey colour that suits perfectly in our kitchen. Thank you! AS”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found them to be super Comfortable, soft and the colour suits perfectly in your kitchen. Please feel free to recommend us to friends and family in the future and if you are able and would like to post and image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy to choose, easy to use , easy to pay , Lakeland you made my day.....”

Helpful Report

Posted 5 years ago

Good Morning Robin, Thank you for the wonderful feedback you have given and also the 5*rating after receiving the product. I am pleased you found the website easy to choose from and easy to pay. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I’m very pleased with the barstools I purchased they look lovely in my new apartment.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to read you are very happy with your new bar stools and I am sure they do look lovely in your new apartment. Thank you for the amazing feedback and 5* rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Once over the shock of it being a flat pack managed it with help and now very pleased so comfy”

Helpful Report

Posted 5 years ago

Good morning Kenneth, I do apologise that the item was self assembly but I am pleased to read that once assembled you found it to be comfortable for you and you are very pleased with the product. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I received my order quickly, great quality stools which were a finishing touch to my kitchen. Great value for money.”

Lakeland Furniture 5 star review on 20th September 2019

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the amazing feedback and rating you have given after receiving your new bar stools. They look amazing in your kitchen. Thank you for sharing the picture here, for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“MY BAR STOOL ARRIVED WITH A FAULTY GAS PUMP. I REPORTED IT ON THE TUESDAY NIGHT WITHIN 30 MINUTES OF RECIVING IT BY EMAIL THEN BY TEL;EPHONE THE FOLLOWING DAY. sURRPRISE SURRPRISE THEY REPLACED THE PUMP WITHIN 24 HOURS THAT IS WAHT I CALL QUALITY SERVICE”

Helpful Report

Posted 5 years ago

Good Morning Barry, I am pleased that someone from the support team were able to help rectify the faulty bar stool promptly for you and you are fully satisfied with the service and the bar stool. Thank you for the feedback you have given and the 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stool onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent choice of furniture at reasonable prices. The office chair was delivered promptly and was very easy to assemble. I am very pleased with the chair.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the amazing feedback and 5*rating after receiving your new office chair. I am pleased you found it to be an excellent choice of furniture at reasonable prices. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Order process easy. Prompt delivery which was tracked and given an accurate delivery date and time. All quite a faultless process.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to read how happy you are with your order and you have found the process to be faultless. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The chairs I ordered are perfect. Slimline but very comfortable at the same time. Very impressed and I would definitely use this company again”

Helpful Report

Posted 5 years ago

Good Morning Dipa, Thank you for the amazing feedback and rating you have given after receiving your chairs. I am pleased you have found them to be perfect, slimline and very comfortable too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great service, product arrived well packed and very pleased with the purchase - quality and value for money”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you have found the product arrived well packed, quality and value for money. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of the new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The item was as described and the delivery was quick.”

Helpful Report

Posted 5 years ago

Good Afternoon Twana, thank you for the great feedback and rating you have given after receiving your order. I am pleased to read the item was as described and the delivery was quick. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews