Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,723 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,723 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 16th April 2024

1580

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bar stool we bought was very well made and good quality and was sent within a few days.unfortunately a small part on the foot rest was broken but Helen of the customer service team dealt with the problem immediately upon receiving my e mail and sent the replacement part by first class post.which arrived the following day.Excellent service.”

Helpful Report

Posted 2 months ago

Good Morning Malcolm, Thank you for the feedback you 5*rating you have given after receiving your order. I am sorry to read that a part was broken but I am pleased our customer service team were happy to help and rectified this swiftly for you and you are fully satisfied now with the bar stool. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 months ago

“Totally thrilled - I decided to go bold with a Lule Green Velvet Swivel chair for our home desk. I couldn't be more delighted - delivery, quality and the style is perfect.”

Helpful Report

Posted 2 months ago

Good Afternoon Samantha, Thank you for the amazing feedback and 5*rating you have given after receiving your order. I am pleased you are thrilled with the Lule chair and you chose a bold colour that you are delighted with! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 months ago

“We ordered some bar stools for our breakfast bar but they weren't right so unfortunately we had to return them. The after sales service was excellent. There was no quibble at all, they emailed me a returns label, arranged collection and credited my account within a few days. 1st class service and would highly recommend them.”

Helpful Report

Posted 2 months ago

Good Morning Graeme, Thank you for the feedback and 5*rating you have given us. I am pleased the service you received after the sale has been excellent! If there is anything else we can help with then please do let us know and we will be happy to help. Kind regards Sam

Posted 2 months ago

“Good quality, value for money office chair. Exactly as advertised and just what I was looking for!”

Helpful Report

Posted 2 months ago

Good Morning Anne, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the product to be good quality, value for the money and exactly as advertised. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 months ago

“A quality product at a reasonable price.”

Helpful Report

Posted 3 months ago

Good Morning Thank you for the 5*review after receiving your order. I am pleased you have found the product to be quality at a reasonable price. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 months ago

“Very good product”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for taking the time to leave feedback and a 5*rating you have given after receiving your order. I am pleased you have found the product to be very good. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 months ago

“2nd time I've purchased from Lakeland and the items are always quality, good customer service”

Helpful Report

Posted 3 months ago

Good Morning Gary, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you again have found the products to be good quality and the customer service also good too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 months ago

“Ordered 4 New Black ajustable bar stool bases, to replace my chrome ones, easy process from start to finish, all components where individually wrapped which kept them safe during transit. Was Very Impressed with the whole service, Highly Recommended Lakeland Furniture.”

Helpful Report

Posted 3 months ago

Good Morning Mark, Thank you for the wonderful feedback and 5*rating you have given after receiving the black bar stool bases. I am please they arrived well packaged and you found the whole process easy! If you do have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 3 months ago

“Good looking chair, goes together so easily ......”

Helpful Report

Posted 3 months ago

Good Morning Simon, Thank you for taking the time to leave feedback and a 5*rating you have given after receiving your order. I am pleased you have found the chair to look good and was easy to assemble too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 months ago

“Part delivered quickly in good condition and was a good fit. The instructions published underplayed the force necessary to remove the gas pillar from both the base and the seat fitting! YouTube has other videos (American) which are a little better but be warned!”

Helpful Report

Posted 3 months ago

Good Morning Tim, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased the part was delivered quickly, in good condition and a good fit too! If you do require anything further then please do not hesitate to contact the support team at support@lakeland-furniture.co.uk where they will be happy to help you. Kind regards Sam

Posted 3 months ago

“The quality when I have taken it out the box looks excellent, not put the chairs together yet but look great.”

Helpful Report

Posted 3 months ago

Good Morning Rebecca, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the quality to look excellent. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 months ago

“Really quick delivery although seats and bases were delivered separately. Nice chairs and happy with them. Good value for money”

Helpful Report

Posted 4 months ago

Good Morning Julie, Thank you for taking the time to leave feedback and a 5*rating you have given after receiving your order. I am pleased it was delivered quickly, you found them to be nice chairs and good value for money. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 months ago

“No complaints, my parcel was delivered on time.”

Helpful Report

Posted 4 months ago

Good Morning William, Thank you for taking the time to leave feedback and a 5*rating you have given after receiving your order. I am pleased your delivery arrived on time! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 months ago

“Stools ordered are great quality and delivery was quick”

Helpful Report

Posted 4 months ago

Good Morning Darren, Thank you for the feedback and 5*rating after receiving the bar stools. I am pleased you have found them to be great quality and they arrived swiftly. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 months ago

“Fantastic company, great quality furniture. Super fast delivery and really helpful customer service. Would highly recommend and will definitely order from them again.”

Helpful Report

Posted 4 months ago

Good Morning Elizabeth, Thank you For the feedback and 5*rating you have given after receiving your order. I am pleased you have found us to be a fantastic company, with great quality furniture and you would highly recommend us. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 months ago

“Bar stools arrived within a couple of days they appear to be of good quality only time will tell. Overall very happy.”

Lakeland Furniture 5 star review on 6th December 2023

Helpful Report

Posted 4 months ago

Good Morning Andrew, Thank you for taking the time to leave a 5*rating after receiving the Ariel Bar Stools and the great image too of them in situ. I am pleased you found them to be good quality! For sharing the image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 months ago

“Beautiful adjustable stool. Excellent quality and well packaged for delivery . Highly recommend .”

Helpful Report

Posted 5 months ago

Good Morning Tracey, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you have found the product to be a beautiful adjustable stool, excellent quality and well packaged too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 months ago

“Excellent choice of Bar stools they look great and blend in really well with kitchen decor. Easy to assemble a bonus. Very fast service just a little over 2 days from order to delivery, and a Black Friday deal as well.”

Helpful Report

Posted 5 months ago

Good Morning Michael, Thankyou for taking the time to leave a 5*review after receiving your bar stools. I am pleased you have found them to look great and blend in well with your kitchen decor. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 months ago

“Fast responding and organised”

Helpful Report

Posted 5 months ago

Good Morning Svitlana, Thank you for the 5*review and feedback you have given after receiving your order. I am pleased you found the company to be fast responding and organised too. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 months ago

“Was let down by Nordics for similar chairs after waited order for 2 months I ordered Lakeland the the Stolls were delivered in 2 days. Great service and great Quality”

Helpful Report

Posted 5 months ago

Good Morning Moira, Thank you for taking the time to leave a 5*rating after receiving your order. I am pleased to read they were delivered quickly and they are great quality too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 months ago

Lakeland Furniture is rated 4.6 based on 2,723 reviews