Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a new desk chair for my home office. Arrived within 2 days. Easy to assemble and very comfortable...very competitive pricing also. Very happy. The only problem I did have was with the Courier. I paid extra for express delivery, upon arrival, the courier called to say they could not bring my delivery up 3 flights of stairs due to COVID-19. This of course was absolute nonsense, they were just running late and lazy.”

Helpful Report

Posted 5 years ago

Good Morning Stuart, I am sorry to read the problem regarding delivery of your new office chair but I am pleased you found the item easy to assemble, very comfortable and very competitive pricing too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chairs onto onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great quality furniture and great value for money. Delivered extremely quickly too. Highly recommend Lakeland furniture”

Helpful Report

Posted 5 years ago

Good Morning Emma, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased it was delivered swiftly and you found it to be great quality. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy review to write:- purchase arrived as per checkout, purchase was simple to assemble and is a excellent value and excellent quality. Thank you Lakeland Furniture, will thoroughly recommend to friends and family. Once again Thanks.”

Helpful Report

Posted 5 years ago

Thank You Colin for the amazing feedback and 5*rating you have given after receiving your new Product. I am pleased you have found it to be excellent value and excellent quality. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great product, fast delivery even during these uncertain times. Very pleased.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased you found it to be a great product with a fast delivery too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“All of my furniture from Lakeland is fantastic - thank you”

Helpful Report

Posted 5 years ago

Good Morning Alexander, Thank you for the amazing review and 5*rating you have given after receiving your latest product from us. I am pleased you have found it to be fantastic. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I could not be more happy with how this order has been dealt with. Website was easy to navigate, found a lovely, stylish office chair, it’s so comfortable, reasonably priced and delivered within a couple of working days despite the mayhem we’re currently living in. Lakeland have made working from home so much more tolerable and I’ll not have a bad back at the end of all this!!! Thank you!!!”

Helpful Report

Posted 5 years ago

Good Morning Melanie, I am pleased you are really happy with your new office chair and you have found it to be stylish, comfortable, reasonably priced and delivered swiftly. Thank you for the amazing feedback and 5*rating you have given and if you are able and would like to post an image of your new office chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I have never shopped with Lakeland before but I would really recommend the service, the website was easy to navigate and the product delivered promptly. The 4 breakfast bar stools we excellent value for money and great quality! They have really transformed my kitchen.”

Lakeland Furniture 5 star review on 27th March 2020

Helpful Report

Posted 5 years ago

Good Morning Laura, Thank you for the amazing feedback and rating you have given after receiving your new Bar Stools, they look amazing in your kitchen. Thank you also for sharing the image here too. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very impressed.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the review and the 5*rating you have given after receiving your new product. I am pleased you have been very impressed with the item. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“As described, perfect thanks”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new product and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new item onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great quality chairs at a very good price, and delivered next day despite all the problems the country is facing right now. Excellent service, would recommend.”

Helpful Report

Posted 5 years ago

Good Morning Caroline, Thank you for the amazing feedback and 5*rating you have given after receiving your new chairs. I am pleased you have found them to be great quality with a swift delivery too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Love the chair. It is nice and sturdy and very comfortable. Was easy to put together too.”

Helpful Report

Posted 5 years ago

Good morning Jagpreet, I am pleased you are happy with your new chair and you have found it to be sturdy and very comfortable for you. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered late on Thursday night, paid for next day (working day) delivery expecting them to arrive on Monday. They arrived at 9am on Saturday, Very impressed. Also impressed with the bar stools, excellent value for money and they look great.”

Helpful Report

Posted 5 years ago

Good Morning Peter, Thank you for the amazing feedback and 5*rating you have given after receiving your new Bar Stools. I am pleased they arrived swiftly and you have found them to be excellent value for money. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered 2 chairs, very quick delivery, amazing quality. Have been telling friends to look at site .”

Lakeland Furniture 5 star review on 25th March 2020

Helpful Report

Posted 5 years ago

Good Morning Elizabeth, I am pleased you are very happy with your new DSW Dining Chairs, they look perfect! Thank you for the wonderful feedback and 5*rating you have given and also for posting the wonderful image here. For doing so I shall be forwardding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Quick, easy and heloful online ordering and delivery. Excellent”

Helpful Report

Posted 5 years ago

Good Morning Sean, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you found ordering online easy, quick and helpful also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent a service and very fast delivery”

Helpful Report

Posted 5 years ago

Good Morning to you Michael, I am pleased you are happy with your purchase and you found the service to be excellent and delivery was fast too. Thank you for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really attractive and sturdy chair for my new 'homeworking'. Very pleased. Dispatched within the specified timescales. Delay of one day at courier location due to C-19 situation, which is still excellent under the circumstances. Would definitely use LF again for future purchases..”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new chair. I am pleased you you found the item to be really attractive and sturdy for you. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered twp chairs, separately, and lo and behold, they both arrived within 24hrs. Excellent service, fine products, great value.”

Helpful Report

Posted 5 years ago

Good Morning to you Trevor, I am pleased your chairs arrived swiftly and you are very happy with them. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Got an office chair which is padded strong and comfortable. Very good value”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for the great feedback and 5*rating you have given after receiving your new office chair. I am pleased you found it to be padded strong and comfortable too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent service, excellent quality and super easy to put together”

Helpful Report

Posted 5 years ago

Good Afternoon Julianne, Thank you for the amazing feedback and 5*rating you have given after receiving your new product. I am pleased you found it easy to assemble and excellent quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Bought an office chair, easy to assemble, very comfy and looks great! One of the wheels unfortunately was damaged however customer service was great and shipped out a replacement wheel straight away via first class post. Fast delivery and affordable. Would use again and would definitely recommend.”

Lakeland Furniture 5 star review on 22nd March 2020

Helpful Report

Posted 5 years ago

Good Afternoon Emma, I am sorry to read that on receiving the office chair you found one of the wheels to be damaged but I am pleased someone from our support team helped to rectify this swiftly for you and you are now fully satisfied. Thank you for the feedback and rating you have given and also for the great image you have shared here with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews