Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,889 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and goods very good,returns system seems unnecessarily complicated and costly.”

Helpful Report

Posted 5 years ago

Good Morning Brian, I am sorry to read you found the return system complicated and costly but I am happy you found the products very good. Thank you for the feedback you have given and also the 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Quick delivery. Item as described. Good quality. Easy to build.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new product and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good quality bar stools & half the price of others we have found at other stores”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased you found them to be good quality and half the price of others you found at other stores. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with the service you have received from us and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“My stools have arrived and I am really pleased with them, they are really comfy and look amazing in my kitchen. Delivery was faster then expected will definitely be ordering again.”

Helpful Report

Posted 5 years ago

Good Morning Jodie, I am pleased you are happy with your new bar stools and you have found them to be really comfy and I am sure they do look amazing in your kitchen. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great choice and the website is really simple to navigate and find what you are looking for. Couldn't find this shade anywhere else without paying an absolute fortune.”

Lakeland Furniture 5 star review on 2nd December 2019

Helpful Report

Posted 5 years ago

Good Morning Christine, I am pleased you are happy with your new bar stools and I want to Thank you for posting the picture here and also the great feedback you have given. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good service and I love my chairs. 😃”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new chairs and the service you have received from us. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great chair”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new Chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Nice chair as pictured, quick efficient service and response to our query.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to see you are happy with your new chair and I want to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“easy to order goods,clear on delivery process,delivered on time”

Helpful Report

Posted 5 years ago

Good Morning John, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found the website easy to use and it was delivered on time. Please feel free to recommend us to friends and family in the future and if you are able and would like to post and image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Brilliant quick service Thankyou”

Helpful Report

Posted 5 years ago

Good morning Maggie, I am pleased you are happy with your purchase and the service you have received and I would like to thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy to to order, super fast delivery and delighted with quality of my chairs. Great saving in flash sale. First time dealing with this company I'm very impressed and will definitely use them again.”

Helpful Report

Posted 5 years ago

Good Morning Ann, Thank you for the feedback and 5*rating you have given after receiving your new chairs. I am pleased you found the website easy to use, fast delivery and you are delighted with the quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Absolutely fabulous service, had a slight issue with one of my breakfast bar stools but it was dealt with straight away, would definitely use Lakeland again. 5 Star service from start to finish and you definitely can’t say that very often.”

Helpful Report

Posted 5 years ago

Good Morning Sarah, I am sorry to read you had a slight issue with one of your new bar stools but I am pleased that someone from our support team were able to rectify this swiftly. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next purchase with us. Kind regards Sam

Posted 5 years ago

“The chair is as seen on the company website. I bought at a sale price and felt given it was faux leather it was value for money. It looks good in line with mid-century furniture. Made in China and assembles easily. See photo.”

Lakeland Furniture 5 star review on 26th November 2019

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new Casino office chair. It looks perfect in your home. Thank you for the picture you have shared here, for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered item and arrived as advised. Great quality product which arrived well packaged, really pleased with our new bar stools.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found them to be great quality and arrived well packaged. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Absolutely first class service I needed to phone regarding a query on a couple of occasions and the response has been extremely professional. The girls that took my calls were not only efficient but very helpful and caring Thank you”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new product and the service you have received. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new purchase onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very pleased with quality of product on delivery. Had lots of positive comments from friends and family!”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased you are happy with your new product and you have received lots of positive comments from friends and family about them. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Well packaged, fast delivery and great quality product. Didn’t realise some screws were in the chair, which caused some confusion on my behalf, so be mindful of that.”

Helpful Report

Posted 5 years ago

Good Afternoon Martin, I am pleased you are happy with your new chair and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great quality, stylish items at very competitive prices. Reliable and efficient service. Highly recommended.”

Helpful Report

Posted 5 years ago

Good Morning Luke, I am pleased you are happy with your new product and I would like to Thank you for the fantastic feedback and rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I am impressed, with the good quality and size of the chairs and is considering putting in a another order for one or two more. Very happy thank you.”

Helpful Report

Posted 5 years ago

Good Morning Margaret, Thank you for the wonderful feedback you have given after receiving your new chairs. I am pleased you have found them to be good quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,889 reviews