Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.52

4.5 Rating 1,149 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Ladderstore 5 star review on 19th September 2024

Hans-Joachim Biernetzky

Anonymous

Anonymous // 01/01/2019

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“Very helpful in helping me choose the correct length ladder for my purposes. Other retailers had suggested a shorter one which wouldn’t have reached! The ladder arrived when they said it would and was well packed and undamaged.”

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Posted 6 years ago

“Bought stepladder and is great product it arrived on time Would definitely buy from Ladderstore again”

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Posted 6 years ago

“Didn't install the loft ladder myself but our friendly builder did the job for me. He seemed very happy and the product arrived on time and in order. It is a very substantial product and for that reason is heavy and not the easiest to retract, though I suspect there may be a mechanism to assist in the process. Also, I understand you recommend lubricating the sliding parts to ease in movement. This is understandable but makes the operation messy using the usual petroleum oil based or similar product. Is there a less messy alternative, for example, would you recommend the one illustrated @ £6.77? Your advice would be appreciated.”

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Posted 6 years ago

“Had no problems ordering or with delivery. All went smoothly.”

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Posted 6 years ago

“Terrible service was made to wait outside for 30 minutes , and then told it was at our warehouse . Drove across Bolton oney to find it was at an over night courier company . I then had to wait a further 20 mins for them to find it !! Rang up to complain and they offered me 10% off my next order ........................... I would not use this company again , very disappointing service .”

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Posted 6 years ago

Hi There, Apologies for the service you received. Our office in Bolton is just the sales office and the stock is not held here, this should have been made clear to you at point of order and sincere apologies if this was not the case. Ladderstore.

Posted 6 years ago

“Excellent service. Prompt delivery. Would highly recommend.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“excellent products excellent service from start to finish very quick dispatch excellent quality of goods”

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Posted 6 years ago

“Perfect Fast service Highly Recommend”

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Posted 6 years ago

“Fine, speedy dispatch of good extending ladder. Sturdy and safe”

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Posted 6 years ago

“Friendly,helpful service Prompt delivery of goods”

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Posted 6 years ago

“Professional”

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Posted 6 years ago

“Excellent product”

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Posted 6 years ago

“3 section roof ladder delivered without any delays and exactly as described. Very good value for money”

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Posted 6 years ago

“The size which I needed I could not find anywhere. Eventually I found it on Ladderstore website. Quality product & excellent value for this product. I would definitely recommend Ladderstore products”

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Posted 6 years ago

“I was so pleased with my loft ladder, fantastically fitted by my nieces boyfriend and I’m just thrilled with it, so easy for me to use”

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Posted 6 years ago

“Little giants Not what I thought they would be very heavy. Advertised as light easy to handle. Ladder store service good though not there fault for little giants deceitful advertising.”

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Posted 6 years ago

“I purchased a Telesteps 60324 Telescopic Loft Ladder, Excellent service and an excellent ladder”

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Posted 6 years ago

“Very good price and prompt delivery.”

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Posted 6 years ago

“Good quality ladders and good service.”

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Posted 6 years ago

Ladderstore is rated 4.5 based on 1,149 reviews