How would you rate
"Quick fast delivery, product as described, A+ service"
"Exactly what I ordered and arrived earlier than expected with the only drawback being that it was actually delivered to the wrong address!!!"
"top ladder at top price very good service"
"Ladder arrived broken with a botched repair. Not what I would have expected."
"Unable to work a computer to check and order a loft ladder so contacted them by phone.
they were brilliant and sorted the correct one needed, it arrived the next day and is now installed with no hassle"
"I ordered a set of ladders then was told they were out of stock so they upgraded me to a better set for free, brilliant service"
"A great product at a great price. They kept in touch informing me exactly when the new stock would arrive, then they delivered it exactly when they said they would. My loft ladder is now installed, and it's brilliant. Would happily recommend Ladderstore to anyone."
"Very prompt delivery, goods as ordered, would use them again.
"Excellent Service, Good Quality Product, Delivered very promptly !"
"great quality product and great price with great level of service, next day delivery and no damage! perfect"
"product was nothing like it was advertised"
I'm sorry to hear you are unhappy with the item you purchased.
Should you ever be unhappy with the item you receive please do not hesitate to contact the customer service team and we will assist however we can.
Posted 2 days ago
"I ordered a set of ladders and when they arrived they were too tall. I rang to inform them that I needed to return the ladders and order a smaller set. They ordered a smaller set for me and got the other set returned. The credit was done.
This to me is a great service and the person on the phone was very helpful."
"Supplied what we ordered"
"Fast, hassle free service."
"I'm very pleased with the ladder. It's very sturdy and arrived when I expected it."
"The loft hatch and ladder were delivered when promised. The price was reasonable. The instructions were straightforward but it was definitely a two-person job. Once installed, it was straightforward to use, although a bit stiff to start with."
"Good prices and came quick"
"So easy to move the ladder around - fits in the back of my car and easily transportable. Not too heavy. Feel safe when climbing it. Delighted with my purchase."
"Quick delivery, value for money. The delivery driver was brilliant, couldn't have been more polite and helpful. I will use ladderstore again when purchasing a ladder for my company. Highly recommended."
"Delivered on time, easy website experience and all round shopping good."