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Ladderstore Limited Reviews

4.5 Rating 798 Reviews

88 %

of reviewers recommend Ladderstore Limited

Company Reviews

Product Reviews

4.5

Based on 798 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Ladderstore Limited:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD

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Ladderstore Limited 5 star review on 1st February 2022

Ladderstore Limited 5 star review on 13th December 2021

Ladderstore Limited 5 star review on 13th December 2021

Ladderstore Limited 5 star review on 25th January 2021

Ladderstore Limited 5 star review on 22nd April 2019

Ladderstore Limited 3 star review on 19th July 2018

William A Hawkins

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A 5 star product, perfect for my uses. Very speedy delivery, excellent work all round. Well done and thank you.”

Posted 3 weeks ago

Hi DE Property Maintenance, Thank you for taking the time to leave us a review. We are pleased to hear the DMAX ladder was suitable and arrived quickly. If you have any further queries please don't hesitate to get in touch! Thank you

Posted 3 weeks ago

“4 star - excellent. Hinges arrived timely and were spot on”

Posted 3 weeks ago

Hi TLM Building Services, Thank you for taking the time to leave us a review. We are pleased to hear the hinges arrived promptly and that they were correct. We are also pleased to see the 4 stars and excellent feedback! If you require anything else in the future please don't hesitate to get in touch!

Posted 3 weeks ago

“Quick delivery and products as described.”

Posted 3 weeks ago

Hi Tong Engineering, Thank you for taking the time to leave us a review. We are pleased to hear the delivery was quick and the products as described, if you require any further assistance please don't hesitate to get in touch! Thank you.

Posted 3 weeks ago

“Great service, I have used them many times, best prices, very best service, thank you. PHC Electrical Ltd”

Posted 1 month ago

Good Morning PHC Electrical Ltd, thank you for taking the time to leave us a review. We are really pleased to hear you are happy with our service and competitive prices. Thank you for 5 stars! Should you require anything else please do not hesitate to get in touch. Thank you!

Posted 4 weeks ago

“Good product, good price, good delivery - what more do you need?”

Posted 1 month ago

Hi Frederick, thank you for taking the time to leave us a review. We are pleased to hear you were happy with the product, the price and the delivery service. Please let us know if we can help with anything else in the future!

Posted 1 month ago

“Extremely knowledgeable and helpful, thank you for the great service.”

Posted 1 month ago

Good Afternoon, thank you for taking the time to leave us a review. We are pleased to hear you found our team knowledgable and helpful, we are also glad to hear you felt we had great service. I will pass your feedback on to the rest of the team. Please do let us know if we can help with anything else!

Posted 1 month ago

“Quick delivery and quality products”

Posted 1 month ago

Hi, thank you for taking the time to leave us a review. We are really happy to hear that you felt the delivery was quick and that the quality of products is good. Please let us know if we can help with anything else.

Posted 1 month ago

“Great service, helpful, friendly and prompt delivery!”

Posted 1 month ago

Good Afternoon, thank you for taking the time to leave us a review. We are pleased to hear you were happy with our service and that we were helpful & friendly! We are also pleased that you were satisfied with our delivery turnaround. Should you require anything else please don't hesitate to get in touch! Thank you again.

Posted 1 month ago

“Only quibble is that it took many weeks to come but perhaps the pandemic had something to do with that. Pretty good delivery service and an excellent high step ladder. Very stable, gives a lot of confidence but not too heavy to lug around. Recommended”

Posted 2 months ago

Good Afternoon, thank you for taking the time to leave us a review. We are sorry to hear that the ladder took a few weeks to arrive, unfortunately there were a material discrepency so the suppliers had to wait for material to arrive before manufacture. Please accept our sincere apologies about this. Should you require any further information please do let us know.

Posted 2 months ago

“Excellent customer service..easy to order and quick delivery. Had to call with a query..friendly, helpful staff. Would recommend and use again.”

Posted 2 months ago

Hello, thank you for your feedback. We are glad to hear that our customer service was excellent and that the customer service team were friendly and helpful. We are also pleased to know you found it easy to order with quick delivery. Should you have any future enquiries please don't hesitate to get in touch!

Posted 2 months ago

“I found Ladderstore customer service very friendly and helpful during my purchase of a Little Giant Ladder, also delivered quicker than expected. As for the ladder, expensive but well worth it, well built and can be used in many situations other ladders can’t accommodate.”

Posted 2 months ago

Hi Dale, thank you for your lovely feedback. We are really pleased to hear our customer service team was friendly and helpful and that the order arrived quicker than expected. Should you have any future enquiries please don't hesitate to get in touch.

Posted 2 months ago

“Good product great service.”

Posted 2 months ago

Hi Mark, thank you for taking the time to leave us a review. We are pleased to hear you are happy with the product and service. Should you have any future enquiries please don't hesitate to contact us.

Posted 2 months ago

“All good, competetive price, good product and customer service”

Posted 2 months ago

Hi Edward, thank you for taking the time to leave us a review. We are pleased that you thought the product and customer service was good and that we have competitive pricing. Should you require anything else please don't hesitate to get in touch.

Posted 2 months ago

“We have been using Ladderstore for a few years, they have always been helpful and offer very competitive prices. Deliveries are always on time and products are very good.”

Posted 2 months ago

Good Morning, Thank you for your kind feedback and for your continued support over the years. We are pleased to hear you are happy and that you feel we are helpful and provide competitive prices. Should you have any future enquiries you know where to find us! Please don't hesitate to get in touch!

Posted 2 months ago

“Really quick service and great price, delivered quick too, all the right boxes ticked.”

Posted 3 months ago

Hi, Thank you for taking the time to leave us a review. We are pleased to hear you are happy with our quick delivery service and great prices. We are also really pleased to hear we have ticked all the right boxes. Should you have any future enquiries please don't hesitate to get in touch, we are happy to help! Thank you for 5 stars!

Posted 3 months ago

“I don’t do these”

Posted 3 months ago

Hi Sheila, thank you for taking the time to leave us some feedback. Should you have any future enquiries please don't hesitate to get in touch!

Posted 3 months ago

“Great service and resolved an issue I had with a product efficiently for me”

Posted 3 months ago

Hi Ben, thank you for taking the time to leave us a review. We are sorry to hear you had an issue with the order but we are pleased to hear it was resolved efficiently and that you felt our service was great. If you have any future access enquiries please don't hesitate to get in touch.

Posted 3 months ago

“Smooth”

Posted 3 months ago

Hi Michael, thank you for taking the time to leave us some feedback, we are pleased to hear you were happy with our company and that everything went smoothly. If you have any future enquiries please don't hesitate to get in touch.

Posted 3 months ago

“Very helpful particularly when I returned an item, I was refunded promptly.”

Posted 3 months ago

Good Afternoon Derek, thank you for taking the time to leave us a review. We are pleased to hear you are happy with the service and found us to be helpful when your item was returned and that your refund was processed quickly. Should you have any future access enquiries please don't hesitate to get in touch.

Posted 3 months ago

“Always easy to deal with and prompt in all correspondence.”

Posted 3 months ago

Hi, thank you for taking the time to leave us a review, we are pleased to hear you are happy with the service and that you feel we are easy to deal with and prompt with correspondence. Should you have any further enquiries please don't hesitate to get in touch, we are happy to help!

Posted 3 months ago

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Ladderstore Limited is rated 4.52 based on 798 reviews