Ladderstore Reviews

Name: Ladderstore
Address: 130 Aztec West,, Park Avenue, Almondsbury, Almondsbury, Bristol
Rating: 4.52

4.5 Rating 1,240 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01746 866309

Email:

Customerservices@ladderstore.com

Location:

130 Aztec West,, Park Avenue, Almondsbury,
Almondsbury
Bristol
BS32 4UB

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Ladderstore 5 star review on 18th February 2026

Gary Hill

Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

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“Great produst and price and good comms”

Helpful Report

Posted 5 months ago

“I ordered a telescopic ladder. The website said it was going to arrive between the 6th and the 8th of May. On the 6th I received an email saying that the ladder was out on delivery. On the 12th the ladder had not arrived yet and the package tracking functionality they provided said it was delivered. I had to call them to make sure nothing went wrong. The ladder arrived on the same day (the 12th). I would've had no problem if they had told me in advance that the ladder would've been dispatched later. The whole situation felt easily avoidable and a total waste of my time and attention.”

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Posted 5 months ago

“Ordered ladders 11/3/26 - still not arrived, every call 'all agents are busy...please leave message.... - message left, no reply - emailed, no reply - all subsequent calls - 'all agents are busy....please leave message...' Lamentable organization at best....”

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Posted 6 months ago

“My loft ladder is well built, it was extremely well packaged for transit, works brilliantly and was delivered earlier than predicted. Very impressed with Ladderstore 👌🏻😃”

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Posted 7 months ago

“Still not been delivered yet”

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Posted 7 months ago

“Great ladder tower delivered on time”

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Posted 7 months ago

“Fantastic service.”

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Posted 7 months ago

Hi Shirley, Thanks for the great 5/5! We’re really glad you had fantastic service. If you need anything else, please just let us know. Kind regards, Team Ladderstore

Posted 7 months ago

“Contacted ladderstore for advice ,they were so helpful. Placed the order and it arrived earlier than expected. I was informed when order was despatched and out for deliverey, very smoth process. receipt was sent to my mail adress. Also received an email on safe working process. Very happy with this company would definitely use them again and recommend to others.”

Helpful Report

Posted 8 months ago

Hi Janis, Thanks for the great 5/5! We’re really glad the advice helped, your order arrived earlier than expected, and the updates kept you informed. If you need anything else, please just let us know. Kind regards, Team Ladderstore

Posted 7 months ago

“Needed to order a LadderLog pack for another depot. Arrived quicker than quoted. My first point of call for ladders and associated equipment.”

Helpful Report

Posted 8 months ago

Hi Simon, Thanks for the great 5/5! We’re glad the LadderLog pack arrived quicker than quoted and that we’re your first point of call for ladders and associated equipment. If you need anything else, please just let us know. Kind regards, Team Ladderstore

Posted 8 months ago

“Grewat product and happy with service would use again.”

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Posted 8 months ago

Hi Chris, Thanks for the great 5/5! We’re glad you’re happy with the product and service. If you need anything else, please just let us know. Kind regards, Team Ladderstore

Posted 8 months ago

“Item delivered as expected”

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Posted 8 months ago

Hi Gillian, Thanks for the great 5/5! We’re glad the item was delivered as expected. If you need anything else, please just let us know. Kind regards, Team Ladderstore

Posted 8 months ago

“Great service”

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Posted 8 months ago

Hi Eric, Thanks for the great 5/5! We’re glad you had a great experience with Ladderstore. If you need anything else, please just let us know. Kind regards, Team Ladderstore

Posted 8 months ago

“Have used the Company before and was again impressed with the competitive pricing, ease of ordering and prompt delivery. I would certainly recommend to family and friends.”

Helpful Report

Posted 8 months ago

Hi Neil, Thanks for the great 5/5! We’re glad the competitive pricing, ease of ordering and prompt delivery impressed you. If you need anything else, please just let us know. Kind regards, Team Ladderstore

Posted 8 months ago

“very fast delivery”

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Posted 8 months ago

“Excellent service, my ladders arrived in a couple of days, contact was really good have ordered again”

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Posted 8 months ago

Hi Michael, Thanks for the great 5/5! We’re glad the service was excellent and your ladders arrived quickly, and that you’d order again. If you need anything else, please just let us know. Kind regards, Team Ladderstore

Posted 8 months ago

“Good range, great quality, fast delivery. Happy with my purchase. Thank you!”

Helpful Report

Posted 8 months ago

Hi Ann, Thanks for the great 5/5! We’re glad you’re happy with the range, quality, and fast delivery. If you need anything else, please just let us know.

Posted 8 months ago

“Good advice from Ladderstore staff helped us ensure the right product and smooth delivery. Thanks!”

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Posted 8 months ago

Hi Yolanda, Thanks for the great 5/5! We're glad our team could help you choose the right product and that the delivery went smoothly. If you need anything else, please just let us know.

Posted 8 months ago

“Excellent product & delivered on time. Will use you again.”

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Posted 9 months ago

Hi John, Thanks for the great 5/5! We’re delighted the product was excellent and delivered on time. If you need anything else, please just let us know.

Posted 9 months ago

“Quick and does what was advertised. Well packaged. Good kit.”

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Posted 9 months ago

Hi Trevor, Thank you for taking the time to leave a review. We’re glad the kit did what you expected and that it arrived well packaged.If you need anything else, please just let us know.

Posted 9 months ago

“I needed a small item having previously purchased from Ladderstore. I was a little concerned how the website processed my order but my request for clarification was handled well and the products (on both occasions) came just as described. Thank you”

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Posted 9 months ago

Hi Andrew, Thanks for the great 5/5! We’re glad the item arrived just as described and that your clarification request was handled well. If you need anything else, please just let us know.

Posted 9 months ago

Ladderstore is rated 4.5 based on 1,240 reviews