Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.52

4.5 Rating 1,163 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 21st September 2025

Miss Siobhan Whelan

Ladderstore 5 star review on 3rd September 2025

Robert Gay

Ladderstore 5 star review on 25th July 2025

Ian Dowdle

Ladderstore 5 star review on 11th June 2025

Mark Hawkes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality roof ladder, slightly different from that shown on website. Delivered quickly at a good price.”

Helpful Report

Posted 7 years ago

Hi Raphael, Thank you for taking the time to review your order. With regards to your product, the manufacturers are constantly upgrading the spec of their items in order to provide best quality. We do try to keep the information as up to date as we can on the website and I will feed this information back to the digital marketing team. If there's anything else we can help with do not hesitate to get in touch. Customer Services Manager

Posted 7 years ago

“Ladder was good quality but the first delivery had to be rejected- dent in one tread (damaged in transit?) Customer Service speedy and helpful. Would have appreciated tracked delivery though.”

Helpful Report

Posted 7 years ago

“The ladder was relatively easy to install even for an amateur joiner like myself.”

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Posted 7 years ago

“Good ladder, but disorganised delivery service very bad and time wasting”

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Posted 7 years ago

Hi Camilla, I'm happy to hear you are pleased with the product you have ordered. Unfortunately certain items are delivered direct the manufacturers and we have little control over third party couriers. However we will feed this back and aim to provide better communication in future. If there's anything else we can help with please do not hesitate to get in touch. Customer Services Manager

Posted 7 years ago

“very good service and quality”

Helpful Report

Posted 7 years ago

Ladderstore is rated 4.5 based on 1,163 reviews