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Ladderstore Reviews

4.5 Rating 962 Reviews

88 %

of reviewers recommend Ladderstore

Company Reviews

Product Reviews

4.5

Based on 962 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 1st February 2022

Ladderstore 5 star review on 13th December 2021

Ladderstore 5 star review on 13th December 2021

Ladderstore 5 star review on 25th January 2021

Ladderstore 5 star review on 22nd April 2019

Ladderstore 3 star review on 19th July 2018

William A Hawkins

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've not yet tried the ladder out yet but the purchase, delivery and price were good.”

Posted 4 years ago

Hi Charles, Thanks for your review. I hope the ladder is fine and should you have any issues please don't hesitate to get in touch. Kind Regards Ladderstore

Posted 4 years ago

“Excellent company to deal with shame the courier lets them down by damaging Goodson transit”

Posted 4 years ago

Hi There, Many thanks for your review. Unfortunately, once the goods are with the carriers it is out of our hands and these things do sometimes happen. Should you ever get a damaged product please let us know as soon as possible and we will always endeavour to get it replaced for you Kind Regards Ladderstore

Posted 4 years ago

“It is used around my flat and fulfills its function well. My problem is to find the thing that stops the ladder from folding when I put it away. An arrow pained on the top step would help. Otherwise, no complains”

Posted 4 years ago

Thank you so much for your review, We are so glad that you are enjoying your product! Thank for your order. Kind regards Ladderstore

Posted 4 years ago

“Ladderstore was very good and prompt. Lost one star probably not for ladderstore but for ladders. To heavy and very expensive.”

Posted 4 years ago

“It would be really helpful if our purchase order numbers were quoted on the delivery notes, that way our postal room would know which one of our departments ordered the goods.”

Posted 4 years ago

“Very easy to order and online chat good too. Only problem they didn't call to say when it was coming so it was left outside round the side of my house all weekend.”

Posted 4 years ago

“Good quality product and service and quick delivery. The only issue is that the fixing brackets are 'tie wraped' to the ladder which had caused scratches to the ladder .”

Posted 5 years ago

“fitts into a very small loft hatch with out to much trouble ,quite easy to install”

Posted 5 years ago

“Ladder delivered on day.”

Posted 5 years ago

“Little giants Not what I thought they would be very heavy. Advertised as light easy to handle. Ladder store service good though not there fault for little giants deceitful advertising.”

Posted 5 years ago

“Arrived on time! Very good product, does the job, very pleased with service”

Posted 5 years ago

“Have been using ladderstore for quite a few years now and find the stock availability and prices good for the products they offer”

Posted 5 years ago

“Very good product in the Teletower, just have to make the staff aware to keep their fingers clear when lowering sections. Very useful system that gives you a guarded platform at multiple heights, better functionality that the standard tower scaffolds.”

Posted 5 years ago

“Very good quality top of the range loft ladder. The only problem was that the installation instructions were poor”

Posted 5 years ago

“Good website, easy to order ladder. Received Email from very helpful lady to say ladder ordered was out of stock, but would be delivered in next 8-10 days. Ladder duly arrived 8 days later, very good service, well done Ladderstore.”

Posted 5 years ago

“Ladderstore was fine. Ladder isn't the best - its quite a flexible.bendy telescopic ladder which doesn't instill confidence!”

Posted 5 years ago

“The Youngman Easiway 3 section ladder was easy to assemble and install. I raise two points - The holes in the pivot brackets were not large enough to accommodate the fixings screws supplied.I used smaller shank diameter screws. Also Important to note - the pivot arm must be fixed at the same horizontal level as the pivot brackets. Very satisfied.”

Posted 5 years ago

“Prompt action taken to replace ladders damaged in transit.”

Posted 5 years ago

“Ordered a part, received it prompt very happy”

Posted 5 years ago

“Fast, hassle free service.”

Posted 5 years ago

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Ladderstore is rated 4.5 based on 962 reviews