Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.52

4.5 Rating 962 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 962 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, value for money, does the job.”

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Posted 5 years ago

“Their price was as competitive as any other website, however what made them stand out was a free delivery to the Inverness area. Some other sites were charging up to £25.00 to deliver here. There was a delay in getting here, but that was unimportant. They made only one mistake. They somehow tried to deliver three ladders when only one was ordered! I would recommend them.”

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Posted 5 years ago

“Good service, prompt delivery and excellent product. No fuss, no bother.”

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Posted 5 years ago

“The product was at a good price, good quality and delivered on time.”

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Posted 5 years ago

“Good quick delivery”

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Posted 5 years ago

“Delivery was on time and took little time for the builder to install”

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Posted 5 years ago

“First order was missing a part. However the customer service team quickly rectified. Great service”

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Posted 5 years ago

“Super ladder, good price, speedy delivery – just rather annoyed that delivery left it in the front garden without ringing the bell to say so. I was in the house all the time, waiting for delivery so I could then go out on an urgent errand. Wasted the next hour or so waiting – when it was there (free for anyone to walk off with it, not a reassuring thought) all along.”

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Posted 5 years ago

“We have just started to use Ladderstore as the main supplier for all of our access ladder/steps etc, to date the service has been good and we are pleased with the service.”

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Posted 5 years ago

“Brilliant lyte ladders. Only problem we had was delivery. The driver delivered to the wrong address.”

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Posted 6 years ago

“The delivered the ladder that I ordered and paid for.”

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Posted 6 years ago

“A very good device. Typical American ingenuity and value. Pity it doesn't fit English ladders.”

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Posted 6 years ago

“Easy to install and use .no problem storing.good and robust.”

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Posted 6 years ago

“Easy to order ,Short delivery time, good price”

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Posted 6 years ago

“Good product.”

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Posted 6 years ago

“Speed of service and good customer interaction”

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Posted 6 years ago

“Good product at a reasonable price.”

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Posted 6 years ago

“Provided exactly what I needed”

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Posted 6 years ago

“Easy website with plenty of accurate info, then I still had a couple of queries that were fully answered over the phone by a knowledgeable lady. Ordering & delivery then happened just fine (we're out in the sticks in SW Scotland).”

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Posted 6 years ago

“Good quality roof ladder, slightly different from that shown on website. Delivered quickly at a good price.”

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Posted 6 years ago

Hi Raphael, Thank you for taking the time to review your order. With regards to your product, the manufacturers are constantly upgrading the spec of their items in order to provide best quality. We do try to keep the information as up to date as we can on the website and I will feed this information back to the digital marketing team. If there's anything else we can help with do not hesitate to get in touch. Customer Services Manager

Posted 6 years ago

Ladderstore is rated 4.5 based on 962 reviews