King & McGaw Reviews

Name: King & McGaw
Address: New Road, Newhaven, West Sussex
Rating: 4.88

4.9 Rating 6,010 Reviews

99 %

of reviewers recommend King & McGaw

4.9

Based on 6,010 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01273 511 942

Email:

web@kingandmcgaw.com

Location:

New Road,
Newhaven
West Sussex
BN9 0EX

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King & McGaw 5 star review on 31st May 2026

610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good quality product and competitive price.”

Helpful Report

Posted 8 years ago

“I ordered a print and had it framed by yourselves. I was kept informed every step of the way and it arrived on time and was well packaged.”

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Posted 8 years ago

“Received my order quickly which was packed with care. Received in perfect condition, and I am very happy with the framed print.”

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Posted 8 years ago

“"When I received my framed print, I was very impressed at the care that had been taken with the packaging. I received it quickly and in perfect condition. I am very happy with my purchase. Thank you.\r\n"”

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Posted 8 years ago

“Purchased some pictures for my grandchildren for Christmas. Dealt with two ladies who gave excellent advice as to the sensible size, colour and type of frames that wo0uld best suit the pictures. I was delighted with the approach of the staff and the advice given. Would not hesitate to return at a later date”

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Posted 8 years ago

“Beautiful prints delivered promptly with great customer service.”

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Posted 8 years ago

“I purchased a fear and loathing poster and supposed to get at the mentioned address before a date(my boyfriend birthday).Thing that didn’t happen because apparently the person who delivered it didn’t let us know that the delivery arrived or to left a ticket letting us know where to collect it from .very nice and professional .well I called the company I bought the poster from and they told me to start looking at the closest postal offices I have around that address because they don’t keep track of the Royal Mail ,thing that I found it very disappointing .Is not my job to look in the neighbourhood for postal offices to find where you left my boyfriend gift ,I think is your job to track it and then let me know where to collect it from . My gift for my boyfriend was ruined ..thank you very much I’m gonna make sure I won’t recommend this webpage to any of my friends .as well you should be more organised with the delivery guy .”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are very sorry that you did not receive the intended gift for the required date. The poster was despatched on the same day that you ordered it. You selected standard delivery by Royal Mail, which is an untracked service. For this type of delivery, we are unable to obtain any tracking information from Royal Mail. Because of this, when you contacted us, we initially suggested that you check with your nearest post office to see if the order was being held for collection as it appeared that Royal Mail had not left a calling card for you. We then checked to see if it had been returned to us as the sender and it had not. At this point we were unable to do anything more to locate the package and provided you with the option of waiting for us to order and send a replacement, or accept a full refund. As the replacement option would have taken too long for your purposes, you opted for a full refund which we provided. We do strive to provide excellent customer service and did everything in our power to rectify the situation in a timely manner. We understand that you must be disappointed that the order did not arrive in time and are sorry that you feel we did not meet our obligations to you as our customer.

Posted 8 years ago

“Good value and a great selection”

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Posted 8 years ago

“The print arrived this afternoon as promised and we are absolutely delighted with it. I would definitely recommend King & McGaw to anyone looking for beautiful prints and frames. First class customer service. Thank you”

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Posted 8 years ago

“Excellent quality framed print”

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Posted 8 years ago

“Great service, picture and frame are of excellent quality, even included a picture hanging kit. Picture arrived very promptly, well wrapped and protected. Many thanks.”

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Posted 8 years ago

“A very efficient and, I think, high quality of service coupled with a really good product. You have a good range of pictures through a variety of genre and style. The ordering process was easy and the payment system first class.”

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Posted 8 years ago

“Happy with purchase. UPS very unsatisfactory!”

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Posted 8 years ago

“Delighted with my purchase as an xmas present for my youngest son who love this artist😁”

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Posted 8 years ago

“Excellent service. Framed print was very well wrapped and secure.”

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Posted 8 years ago

“As usual beautiful print of good quality. Delivery Swift. Thank you”

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Posted 8 years ago

“Excellent service and quality. Fast delivery as well. Extremely pleased with the print and would recommend King and McGaw.”

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Posted 8 years ago

“I bought a print for my Sons Birthday and it was the first in his new home with his partner! We were all very impressed with the packaging the quality of framing and how easy it was to hang ( fittings for every type of wall were included and the picture comes ready to hang). My son will now also be ordering from King and Mcgaw having seen the quality of your products and service.”

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Posted 8 years ago

“Every canvas I have ordered has been perfection. So many artists to chose from to fit any occasion and taste. Always a swift service well packaged.”

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Posted 8 years ago

“Excellent product and service”

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Posted 8 years ago

King & McGaw is rated 4.9 based on 6,010 reviews